Rating

4.6

feedback

1,016

Reviews

chart

#167

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    1%
  • Less than a day
    1%
  • Less than a month
    20%
  • Less than a year
    54%
  • More than a year
    23%

Reviews Summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the quick and helpful customer service provided by Jon and Martin. Many users found the app easy to use and appreciated the flexibility it offered in adding variants and customization options to their products. The app was particularly helpful for businesses with a need for multiple variants and customization choices. However, there were a few negative reviews mentioning issues such as slow checkout speed, integration problems with Shopify options, and occasional server downtime. Some users also expressed dissatisfaction with the response time of customer service in resolving issues.

Highlights

Positive customer service experience and quick responses from Jon and Martin
Ease of use and flexibility in adding variants and customization options
Helpful for businesses with multiple variants and customization needs
Issues with slow checkout speed and integration problems with Shopify options
Occasional server downtime and dissatisfaction with response time of customer service

Rating Breakdown

  • 5
    89% (902 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (18 ratings)
  • 2
    1% (14 ratings)
  • 1
    5% (51 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 13, 2024

Super fast response to questions.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

I had a few questions and they responded right away a with a solution and helped get it taken care of on my Shopify store right away. I highly recommend working with this app for stores that need more than 3 variants!

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

June 13, 2024

Easy to use and very clear.

Using app

--

Total reviews

1

Average rating

5.0

1 / 5 Share

June 10, 2024

It could not do a simple procedure, that I could accomplish with the Esty website. Shopify help desk said your software could do.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi Julia. I am sorry our app didn't have the specific functionality you were looking for (image swatches next to checkboxes). I sent you an email with some app suggestions that might work for you. If you have any more questions email me back. Jon Relentless Apps

5 / 5 Share

June 1, 2024

The app is great but the customer service is even better, with Jon being on hand almost instantly with any problems I had. Would definitely recommend!

Using app

About 1 month

Total reviews

2

Average rating

5.0

All reviews

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