Rating

4.6

feedback

615

Reviews

chart

#406

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    40%
  • Less than a year
    39%
  • More than a year
    17%

Reviews Summary

The reviews for the Variant Option Product Options app by Relentless Apps are overwhelmingly positive, highlighting its ease of use, customization capabilities, and outstanding customer support. Users appreciate the app for its ability to create clean and professional option sets, offer detailed customizations, and enhance the overall shopping experience for customers. The support team, particularly Jon and Martin, is praised for being responsive, knowledgeable, and helpful in resolving any issues quickly. However, there are some negative reviews mentioning issues with pricing add-ons, compatibility with other apps, and subscription plan concerns.

Highlights

Positive feedback on ease of use and customization capabilities
Outstanding customer support from Jon and Martin
Issues with pricing add-ons and compatibility with other apps
Subscription plan concerns

Rating Breakdown

  • 5
    88% (542 ratings)
  • 4
    3% (17 ratings)
  • 3
    3% (16 ratings)
  • 2
    1% (8 ratings)
  • 1
    5% (31 ratings)

Reviews with Text

  • 94% (580)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 25, 2026

This app absolutely rules — and the team behind it does too. Variant Option Product Options (VO) by Relentless Apps has been a must-have for my Shopify store because it makes offering multiple variant/custom options clean, reliable, and easy to manage. We did run into an issue where another app was interfering with VO’s functionality, and I was bracing for the usual back-and-forth… but nope. It was handled immediately. Tech support from Relentless Apps was truly *relentless* — they jumped in fast, identified the conflict, and fixed it right away. That kind of responsiveness is rare. I’ve been using this app for a few years now and Jon has consistently been quick to reply, clear in his communication, and genuinely helpful whenever anything comes up. If your store depends on offering multiple variants or custom options, this app is a necessity. Top-notch product, top-notch support. Bravo — and thank you!!

Using app

Over 4 years

Total reviews

3

Average rating

5.0

1 / 5 Share

Feb. 15, 2026

Cuando se añade un producto con add-on price al carrito y se va a hacer el pago las pasarelas de pago no se abren, solo pasa cuando hay productos con precios add-on en el carrito. No lo pueden arreglar y en soporte no ayudaron en nada. No lo recomiendo, hemos perdido muchas ventas por culpa de este problema.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

Developer Reply

Hola Sofia. Lamento mucho la frustración y el impacto que este problema tuvo en tus ventas. Entiendo lo grave que es cuando los clientes no pueden completar el pago, especialmente después de haber confiado en nuestra app durante años. Tan pronto como estuvimos en contacto con Shopify y el proveedor de pago externo, realizamos una investigación exhaustiva y múltiples pruebas directamente en tu tienda. Durante la investigación, confirmamos que los pagos comenzaron a redirigir correctamente nuevamente a Mercado Pago y Flow, incluyendo pedidos con price add-ons, sin que fuera necesario realizar ningún cambio en la configuración de tu tienda. Este tipo de situaciones puede ocurrir cuando existe un conflicto temporal de comunicación entre Shopify y ciertos proveedores de pago. Nuestra app no controla ni ejecuta código en la página de checkout, ya que Shopify gestiona esa parte por razones de seguridad, pero aun así tomamos estos problemas muy en serio y continuamos monitoreando todo para asegurar que funcione correctamente. Valoramos mucho que hayas sido cliente durante tanto tiempo y queremos asegurarnos de que tengas una experiencia confiable. Me encantaría confirmar contigo que todo está funcionando correctamente ahora. Puedes contactarme directamente en [email protected] y estaré encantado de ayudarte personalmente. Si tu experiencia actual refleja que todo está funcionando correctamente nuevamente, te agradeceríamos mucho que consideraras actualizar tu reseña, ya que ayuda enormemente a nuestro pequeño equipo independiente. Gracias por tu paciencia y por trabajar con nosotros para investigar este problema. — Jon Relentless Apps

5 / 5 Share

Feb. 11, 2026

Awesome app and outstanding service! We use Variant Option Product Options by Relentless Apps for our store, Transformation Academy, and it has been an absolute game changer. As the only life coach training organization in the world offering 60+ niche certifications and fully self-paced, done-for-you coaching programs at accessible prices, we need flexible and reliable product customization — and this app delivers exactly that. The app makes it incredibly easy to create clean, professional option sets without complicating the checkout experience. It works smoothly, integrates seamlessly with our store, and gives us the flexibility we need to present multiple certification pathways and program options in a clear, organized way. What truly stands out is the customer support. The team is responsive, knowledgeable, and genuinely helpful. Any time we’ve had a question or needed an adjustment, they’ve handled it quickly and professionally. If you’re looking for a dependable product options solution backed by outstanding service, this is it. Highly recommended!

Using app

10 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2026

Using app

About 2 years

Total reviews

12

Average rating

5.0

All reviews

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