All reviews

Rating Breakdown

  • 5
    89% (533 ratings)
  • 4
    3% (18 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 95% (567)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 2, 2020

I used this app to help me customize a few products on my site and I love how easy it was to set up. Their customer service is amazing and I recommend this app to everyone who would need to customize their products on their site. Extremely user friendly!

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

PROS: 1. The guys that write the app are great. They will promptly and timely answer to your questions. Keep going with a good job! 2. The main thing that distinguishes this app from all other similar apps is that this app is written logically, intuitively, and with lots of thought. 3. The interface is very easy to work with, hats down, you won't need to read the FAQ or watch videos. You'll jump right in and start customizing. 4. You can do all the customizations in one app - text, long text color & image swatches, instruction/information bars, grid, buttons, checkboxes, radio boxes, file upload, dropdown. I found only 1 other Shopify app that can do all of the above. 5. You can use HTML code in the instruction fields which makes your page unique and gives tones of possibilities to decorate it in colors, images, font sizes, paragraphs, etc. For those like me who don't understand HTML - there are free automated web sites that would code the HTML. Just search for "word to HTML" on google. 6. This app has the most simple and elegant design on the outside. Simple, clean lines and shapes of the fields and swatches, that would interfere and match any website design. 7. Price is great and compared to other apps and their possibilities, this one wins over anything else. CONS: 1. The app does not interact with AJAX pop up cart. The developers said they are thinking to write their own AJAX pop up cart and I hope they do it soon. This is really important. 2. The price add on didn't work for my theme (bought outside Shopify), however, they fixed it, but, the price add on now appears in the shopping cart as a completely individual product without a photo. Very weird. I wish I was able to at least attach a photo for this new "product" so the customers don't feel as weird as I felt when I saw it.

Using app

About 2 months

Total reviews

6

Average rating

4.7

5 / 5 Share

June 29, 2020

The Best Custom Product App has been such an awesome custom build tool for our Shopify store. We have several custom products that require quite a bit of detailed information from the customer to make sure the product is dialed in to their exact specifications. The Best Custom Product App did exactly what we needed it to do and it was so easy to use. Along the way, Jon provided impeccable customer service and was so incredibly supportive and helpful. If you're looking to have a custom order process on your Shopify store, we highly recommend the Best Custom Product app!

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 26, 2020

I used the other option app, but that one won't support adding tax on options. I have to test several apps and move to this one. Great app, easy to use. Excellent tech support, get back to me in 1 business day and really helpful on getting my issue fixed.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

This app was one of the only apps we could find to display color swatch variants in a simple, clean format. The customer service was awesome and responsive. I highly recommend this app for anyone!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Perfect, best customer service ive ever encountered on Shopify. Will definetly use this App in other Shops!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2020

Could not be happier with this app and Relentless. Have used this app on a couple Shopify stores. Has worked great to improve the shopping experience. The couple times we had minor issues that we thought might be linked to BCPO, Relentless responded very quickly to address and correct the problem.

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 4, 2020

I use this app to show multiple colour and size options. The guys were great to work with! Extremely fast to respond, and fixed some things for me so it would work exactly as I wanted it to. I highly recommend it!

Using app

9 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 1, 2020

I use it to show the different leathers I have available on my site and other custom options and it's super easy to use and looks great. Awesome app, really love it so far!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2020

Simple and easy to use. Meeting special needs. The point is that the team is very efficient. Sometimes there were problems with compatibility between the app and the template, but they were quickly resolved after feedback to them. Best Custom Product Options!

Store

ANRRI

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 26, 2020

This app lets us display our products exactly how we want, and the service is second to none. Just perfect. Love it.

Using app

9 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 26, 2020

Very usefull and great service :-) Im very happy using this app and its a good price for this what you get

Using app

21 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 26, 2020

This app works very well - the interface is simple and intuitive, and the support I received was excellent.

Using app

29 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2020

best simple option app there is... has it al but works very simple. fast feedback on questions. Thanks guys

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 19, 2020

Excellent app and super easy to use. The service and communication is excellent also. Highly recommend for anyone looking to improve the look and feel of their store

Using app

6 months

Total reviews

24

Average rating

5.0

5 / 5 Share

May 18, 2020

I used this app to add options to my product e.g. accessories, calibration, installation kit, etc. Their support team work very fast and helpful. It would be better if this app can allow for bulk import of all my product option list using excel or csv file.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

In short, the app is one of the best in its kind. We tried a few of different apps for product options with a price addon feature and none of them matched our requirements. Some of them were slow to load. The others required some extensive integration before to use with cluttered interface. After installing the app we were able to use it straight away. The app has a minimalist interface, exactly what we wanted. I wish the app would have a product search by any keyword from a product name, and not its full name. Of course, you can also search by a vendor or collection name. When we needed some help the guys were very responsive. They did everything we asked them to do, and did it quickly. We highly recommend to use the app for product options as it has a lot of features you might ever need to sale your products more successfully.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2020

This app helps us offer clients more custom-made options. It's beautiful, fast and the service is good

Using app

About 2 months

Total reviews

6

Average rating

4.3

5 / 5 Share

May 15, 2020

Great app and even better customer support. Fit a specific need we had with displaying multiple image swatches. I highly suggest trying it out to see if it suits your needs, as Martin and Jon are more than willing to help with any questions/concerns/problems you may have.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2020

I used this app to setup a very complex product for our shop. I had researched a number of Custom Product Option apps and tested them and they all failed in terms of the user experience on the front end. When I found this app and tested it, not only was the customer support amazing and responsive - it worked for my needs. I highly recommend this app. Its easy to use and straight forward.

Using app

4 months

Total reviews

1

Average rating

5.0