All reviews

Rating Breakdown

  • 5
    88% (924 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
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5 / 5 Share

March 11, 2021

It was easy to follow the step by step instructions and figure our how to add variants to my products.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the kind words :)

5 / 5 Share

March 9, 2021

I use this app to add product customisation options to my products. I like the flexibility it lends and offers different ways of doing this. The team is super helpful when bugs arise, and go in to optimise the way the app renders in your store. Comms is also good - if there's a wait expected, they tell you.

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 8, 2021

This is the best and most complete app for customizing products and adding variants. I sell custom mugs, and I needed an app where my customers can upload photos, write texts and make selections (radio buttons and checkboxes), I’m also using the “image swatches” variant. I’m still building my site but it looks beautiful, professional and user-friendly. I chose a paid theme and later I found that there was a conflict between the theme and this app, specifically on the “compare-at” prices (they were not changing anymore when they were supposed to change when you select a different version/size of the same product, only the final prices were changing). Jon and Martin were able to fix this problem and were attentive all the time. Now it is working perfectly. Thank you very much!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2021

Customer service is exceptional and they answer promptly every time. Highly recommend trying this app.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 6, 2021

This app has all the functions i was looking for. The support is amazing. I highly recommend this app!

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

March 8, 2021

I like the app, but did not get the 14 days free trial like promised, so 2 stars for now but if it is fixed i will make it 5 again. ----) looks like 5 :)

Using app

4 months

Total reviews

4

Average rating

4.0

Developer Reply

When I looked into your account I saw you used our app from May 31st to October 6th last year. The free trial is only for the first 14 days after your first installed the app. I sent you an email with more information. Reply there and we can figure out a solution to this issue. Have a great day, Jon Relentless Apps

5 / 5 Share

March 3, 2021

Does exactly what it states, the free version is great for smaller companies and the premium allows for some worthwhile features. Customer support is great also, usually responds within a couple of hours to questions

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

Very helpful app. They have a great knowledge base where you can find solution to almost any doubt you have. Also, the customer service is really fast and efficient.

Store

PULSE

Using app

4 months

Total reviews

12

Average rating

5.0

5 / 5 Share

March 1, 2021

Great customer service, quick and prompt response to emails and help with issues relating to app compatibility. Followed up to check all was working correctly. I find the app really easy to use, but definitely good to know help is at hand when needed. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2021

Awesome app! There's a subtotal price display issue in my shopify cart page,The problem was solved two days after I contacted the app's service.There are only two people in the team,realy admire that.

Store

fansdiy

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Would recommend! I used this app to show all my variants in a customized way and it makes my site look way cooler. I received many compliments from customers who like the features. Also the support is really helpful, they fixed some coding for a custom theme I used and they reacted fast too. 5 stars, make sure to download this app :)

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Tested most of the Variant Apps and decided in the end for this one. Great App and very helpfull support to set it up.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

I really like this app. As soon as we had it up and running, we had customers using it. It's flexible, and looks great - easy to use. We had a small issue with the cart (because we have a customised one) and the team jumped in and sorted it fast. Thanks! Don't waste your time looking at others, just use this one.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 26, 2021

STOP! If you read no other review read this one. Firstly amazing customer service. All of my issues have been immediately addressed with kindness, patience, and a willingness to help. It is clear that their customers are important to them. In addition to one on one help, they have an abundance of information provided in their knowledge base which makes customizing your product page super easy. It also looks polished and professional which is hard to do when you have many different options and variants as I do. Their back end and ability to copy settings to a different product is fantastic. There are so many options it truly is an amazing app. Now with that being said. I had a major issue with not being able to use discounts in my shop with this app. The solution given was confusing and did not seem valuable to me. After writing a review Jon reached out to me to see how they could help. After speaking with me, and Jon personally doing some investigation for me, I was able to use the Kart Discount (KD) app with no problem. There are a few things here that will make it more clear on what you are getting and why it is worth it and actually a good solution to the issue they addressed. Firstly you have 3 plans to choose from and they say "only for so and so plan" this does not mean you have to have that Shopify plan to use that tier just that if you do have that plan you cannot use a lower tier of the app. With the first KD tier ($4.90), you get the ability to add discounts again. A solution to the problem and a couple of extra perks along with it. With the second KD tier ($8.90), you have the option for automatic discounts, a few other perks, and the option to have stacked discounts added for a one-time setup fee of $28. This was an annoyance for me I will say. But let me say a bit of what they did for me. They put in a drop-down area when people hover over the cart button on the page. This area has both the ability to directly apply the coupon on a product page so they can see saving as they shop but also to add notes to the order. They also added the discount area on the cart page that was matching with my theme. This shows the discount code area, which discounts have been applied, how much savings, and the new total of the order. It also allows for people to remove coupons and add others. They personalize this to your theme which is why it takes 12-24 hours and costs a one-time fee. While it's not a perfect solution It is still MUCH cheaper than other apps out there. What Variant Options offers is diverse functionality, ease of use, and incredible customer service, for this they just can't be beaten. The discount issue almost made me delete the app but with Jon's help, I will be a lifelong user.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

Solid product, we've been using for awhile. A lot of great customization options. The team is incredibly supportive. Highly recommend. I prefer this over Bold.

Store

SARTORO

Using app

8 months

Total reviews

17

Average rating

4.8

5 / 5 Share

Feb. 21, 2021

Fantastic App and great support! Martin and Jon answered all of my questions and fixed everything i asked for in a really short time. I can really recommend this app.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2021

Brilliant app does exactly what I needed. Had a bit of trouble setting it up but spoke to Jon who replied super quick and sorted out my issue. Also very patient with me Carol Taffytownuk

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Fantastic app that gives all the functionality we need for our store to allow customers to personalise their products. Super easy to use and customise with swatches and product options. Highly Recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 18, 2021

Martin helped me out great. My variant selector and image previewer was mixed up after some changes. Martin fixed this and I'm now able to use this app without any problems. Thank you!

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 16, 2021

Customer service, hands down, the best out there. Quick responses, and very friendly! Jon knew exactly what I was trying to ask - and told me exactly what I needed to do to accomplish it. This is the best app I've found for product variations, and allowed me to setup customizations with conditional logic very easily. I'm a huge fan of how clean it looks and how integrated it feels!

Using app

Over 1 year

Total reviews

5

Average rating

5.0