All reviews

Rating Breakdown

  • 5
    89% (533 ratings)
  • 4
    3% (18 ratings)
  • 3
    3% (15 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 95% (567)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 22, 2020

Good app, but most of all, great support!!! in less than 24 hrs, the fixed my problem. Recommend this 100%

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

March 18, 2020

the greatest variations app in the store , the support is great they helped me with everything I needed

Store

Hayaku

Using app

24 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2020

Great app. Very easy to use and set up. Great features that allow you to add bespoke variants and options. Superb Support - speedy and helpful.

Using app

3 months

Total reviews

11

Average rating

4.6

5 / 5 Share

March 16, 2020

Amazing App! Does everything we wanted it to. We needed an app that could handle some very complicated customization to our products for our customers and the app did a great job with that. And the support we received was amazing! They responded quickly and helped us to get it working perfectly for our website. A+ Customer experience!

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 16, 2020

This app is easy to use and adds essential functionality that we are needing for the launch of a new configurable product. Saved us hundreds if not thousands of dollars vs custom development. Now I'm considering more ways we can use app functions for other products sold on our site. The developers have been extremely helpful getting everything working with our custom Shopify templates. Very happy.

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 10, 2020

I absolutely LOVE this app. I have several products where I need the customer to input information. Now I can set this to require that information before they can add it to cart, saving me hours of time, email back and forth, and potential missed orders. The additional "add on" feature is definitely going to increase sales. I had a little glitch with this app being blocked by another app and Martin quickly figured out the issue. All around this is one of the best apps we've added to our site and the best service we've received. Thank you!

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 17, 2020

Good app!!Thx for the support! Good app!!Thx for the support! Good app!!Thx for the support! Good app!!Thx for the support!

Using app

12 days

Total reviews

6

Average rating

3.0

5 / 5 Share

March 2, 2020

Best custom product options is an essential app for my store! All my tie racks that I make are customizable so my customers choose their size, wood, and hardware finish. I was limited by the 100 variations on my regular listings, but this app has been a game changer. I started using the basic edition, but was missing out on revenue from price upgrades for a few of my options. So I upgraded to the advance plan, but the prices weren't being added in the cart. A quick email to the Relentless team and they fixed some code and I just had my first order with price add-ons that covered my next months subscription price. Thank y'all so much for making this app!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2020

Hands down one of the best app out in the market for product customization. Not to forget to mention, I tired at least 10 different apps before this, all top rated ones and none could solve my problem. All of them have limitations and none offers the kind of customization that BCPO does. And if you are making a Bespoke Tailoring site, this product will solve all your customisation problems. The support they offer is awesome. You get replies with minutes. They also replied to my emails on weekend. Made some great suggestions which made it so much easier for me to get the customization's as needed up and running in no time. Special thanks to Jon. I really appreciate your help. I created a job and asked for quotes to get the customization's done, and believe me the quotes I got were crazy. Also the time lines the vendors were expecting were like 30 to 45 days. And one email to the relentless team and my needs were fulfilled within minutes. Jon also made suggestion which made the customization look even wonderful and changed the entire look of the website. Thank you Relentless team. Keep up the good work. Keep supporting relentlessly.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

Fantastic app which allows us to do everything we need to sell our customised sweet jars and pouches. Support is responsive and friendly. Highly recommend this app to anyone.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2020

Good app! And if you ever need help, Jon and Martin will make sure the issue gets solved! Great customer Service.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 1, 2020

Just the app I needed for a contact lens store. The grid variant solved all of my headaches! Had a small issue installing the app but Jon got me back up and running really quickly. Thanks for the great app and support guys! Would definitely recommend this to anyone who has complex products. EDIT: Everytime I had a bug, Jon and Martin would solve it for me really quickly. We all know that bugs will appear from time to time, and it is completely normal as everybody has different themes and codes. But it's the support that really counts. For a 2-man team, Jon and Martin have given me better support than many other big app developers out there. So if anyone is looking for a great product options app, please do give these guys a go! They really are great people to work with!

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

I make a product with about 500 variable options that have dependencies and really complex needs and I was able to get all of that done with this app. I even emailed in a request for something specific in dark mode and got a reply back from Jon quickly and they went in and made some needed adjustments for me. I really like being able to mix it up with different styles like dropdowns, radio buttons, etc.

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 21, 2020

Love the app. Does what it's supposed to do and is easy to understand. Tried another competing product before installing this one and it was completely impossible to even get started. Highly recommended for anyone looking to add custom combos or add-ons to their product pages.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2020

5 star support! Good app but mis-charged some of my customers due to speed issues with the check out - quickly resolved by reaching out to support for a code change. Exciting to hear that the "discount code" box disappearing issue will soon be resolved too.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 3, 2020

Great app! This We have used other customizing apps but none have given the breath of options that Best Custom Product does. Perfect for customization's that require images and swatches and it looks great and functions well too! Easy to use and the support is always super quick and always helpful.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 29, 2020

Originally I was looking for long term options that didn't require a monthly app fee, however this has been so worth every penny! I had tried so many solutions to my issue of needing to gather custom product data for my Shopify store. Originally I wanted a Typeform, I've tried Zapier, and many automated custom information funnels. This app has everything you'll need and more. It makes me want to offer even more customization on all my products because it is simple and easy. Not to mention the customer service has been phenomenal helping explain anything I've needed guidance on. Thank you Jon and Martin!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2024

We tried all of the product option apps on Shopify. This is the only app that made adding hundreds of variants to each product as painless as possible. We have some custom items with 300-400 variants each. With this app, you can add the variants by a comma separated list. The other apps do not do this (Bold Product Options was painful). Also, you can set it up to have the price change on the product page. The others did not. Technical support is great as well. I had an issue where the custom product options were not displaying in the cart. Martin hopped in the store and fixed it, quickly. This is a great app!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 1, 2020

Initially this app did not work correctly with my theme. I reached out to customer service and they quickly fixed the issue and provided exceptional service. The app is easy to use and it works great in my store.

Using app

6 days

Total reviews

5

Average rating

4.2

5 / 5 Share

Jan. 1, 2020

I used this app to help me display more product options / variants. It has a fantastic customer facing interface and worked very well.

Using app

7 days

Total reviews

1

Average rating

5.0