All reviews

Rating Breakdown

  • 5
    88% (924 ratings)
  • 4
    3% (31 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (55 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2020

Among the applications of virtual variables, this is the best. I have tried all of them and the only one that is compatible in our case is this app. In several occasions we have needed the help of the technical support and they have always solved the problems. Thanks!

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 23, 2020

Normally I think this is the best product options app but it has one huge flaw (at least on my store). When you create the virtual product options and a customer uses them there will be no discount box shown at the check out. I have tried so many things to fix that until I realized it's caused by this app. I use Product Options by Bold now and it's working. Until this is fixed I unfortunately can't use your app although I think it's the best out there. :(

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Discount codes will still work with our app. I sent you an email for the solution to get them working with our price add-ons. Please email me back. Thank you, Jon Relentless Apps

5 / 5 Share

Sept. 22, 2020

Great app if you need more than 100 variants in your store. Even if you have less it's much easier to configure variants with this app and you can copy settings and not have to setup each item separately. Had a small display error and Jon/Martin resolved it extremely quickly. Keep up the good work guys!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2020

I've only recently installed the app but I found it very easy to set up all the options. I needed help from the support team getting it set up on my website and they responded very quickly and got it all working. Very impressed with it so far.

Using app

Almost 2 years

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 14, 2020

So far the app is working brilliantly. I have a lot of variants in certain products (custom screen printed t-shirts) and Best Custom Product Options can handle it. And when I ran into problems on a Friday evening, the Martin and Jon fixed the problem by Saturday afternoon. Brilliant. Great job guys, keep up the good work!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2020

Really Good Features. good for multiple products option. Probably not the best for uploading picture features, but for dropdown, switch, a radial menu is really really good. You can do a lot of combinations!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2020

The app is very helpful for my type of products. However, there was a glitch with how it worked with my website, but Jon and Martin were able to respond to the problem quickly and fixed it

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

By far the easiest app to operate! Switched from another app to this one and won't go anywhere else!!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Really happy with this APP and the customer service. We could not operate our website without the app as most of our Items are personally customised. It works really well and any questions we have... are answered quickly and efficiently by the technical team. Highly recommend!! Nick Broujos, MD JAKO Ireland.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2020

I just want to say thank you to Jon and Martin. They were quick to fix the issue i had with the app. I downloaded about 5 similar apps, this app is the simplest, most user friendly app that i have encountered. You guys rock!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2020

This app is the best-looking custom product option apps compared with other similar apps. The support team is very willing to help me when I was experiencing problems too!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2020

The app is amazing, the support team are super in respond. I cannot thank them enough, It is good to see very supportive team working with us to make everything works ok

Using app

About 1 month

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 28, 2020

Their support is terrible. They said we can do it to the question I asked first and then they said they got it wrong. Now I ask one question and they give me another answer.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the confusion, we didn't understand the problem you were asking about. Something was lost in translation. When I looked into our emails we always replied within a few hours. We sent you another email and are waiting to hear back from you to fix the issues. Please email us back and we'll get this fixed for you :) Martin Relentless Apps

5 / 5 Share

Aug. 27, 2020

developers are some of the most helpful people out there. great application, highly recommend it purely based off of the developers. app is very simple to set up, but if you ever need help with integration, the devs are more than happy to assist.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We do our best :)

3 / 5 Share

Aug. 26, 2020

en cours de résolution, je modifierais la note une fois le problème résolu, merci de votre assistance

Using app

Over 2 years

Total reviews

1

Average rating

3.0

Developer Reply

We helped solve all the issues you had. Let us know if there is anything else we can do to help. Thank you, Jon Relentless Apps

5 / 5 Share

Aug. 26, 2020

I use the app to create customised items in my shop. It works perfectly and the customer support is spot on.

Using app

5 months

Total reviews

8

Average rating

4.9

4 / 5 Share

Aug. 26, 2020

why use different langguage in option i mean for in put information...as in my store use in dond load file but information tidak ada file yg di upload ( indonesian langguage)

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

The file upload text gets automatically translated to whatever language the user has set in their browser. If they have Indonesian selected in their browser then Indonesian will show. If they have English selected in their browser then English will show. If you need any more help please contact us. [email protected] https://www.relentlessapps.com/contact/ Jon Relentless Apps

5 / 5 Share

Aug. 26, 2020

The App is fairly easy to use, however, expect some minor bugs here and there. Overall the App helped me achieve what I wanted and the price is fair after I did some comparison with similar alternatives. Support team is very responsive and helped me fix my problems within 1 business day. Would definitely recommend to anyone looking for a simple and intuitive solution backed with great support.

Store

Metoon

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2020

This app did exactly what we needed it to do to add that differentiating touch to our store. We were able to customize it further with easy to add code that I found through their website. When I ran into something I couldn't change, I reached out to to the team and Jon got back to me immediately with a response. Martin came through with the code to change what I needed and now my store is how I envisioned! Great product, 10/10 would recommend. They're a two-person team and really do put their customers first. You will not be disappointed with the product or their customer service.

Using app

10 months

Total reviews

2

Average rating

5.0

2 / 5 Share

Aug. 25, 2020

The application is slow to load. It takes a long time to display. The entire web page has been loaded, but it will take about 10 seconds to see the content of this application. The customer has already left

Using app

5 months

Total reviews

1

Average rating

2.0

Developer Reply

I see you have added our quick load code and fixed this issue. Let me know if there is anything else I can help you with. Update: You will be happy to know that we have updated our app to run faster on all new installs. No coding is required. Thank you, Jon Relentless Apps