All reviews

Rating Breakdown

  • 5
    88% (937 ratings)
  • 4
    3% (33 ratings)
  • 3
    2% (19 ratings)
  • 2
    2% (16 ratings)
  • 1
    5% (57 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 14, 2020

I do custom pet and hooman portraits on my website. This app helped me to provide tons of options for customer to upload photos, summit their preference, etc. I was having trouble in the beginning with the product options being covered by some of the images. And their support team has been helping me to fix the problem! They even help me to modify a few things to make my website even more user friendly! Great customer service and great App! Special thanks to Jon and Martin who helped me fix all the problems!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

Does exactly what it says on the tin! Had a couple of teething issues (my end), and the customer service was prompt and solved the issue first time of asking. Highly recommended

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

i use this app it is really helpful, will recoommed to my friends. the option is wonderful. i love this app

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

At the moment it is the only product page options app that works in my theme external to shopify, you do not have to install any code and it is very simple to use I recommend it.

Store

bembalu

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 13, 2020

I use this app for creating text box and to upload customers' pictures. The system is so easy to use. But when I got stuck, the support team helped me quickly. I was so impressed with the speed and their professional approach. I really recommend this app to everyone.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2022

I wouldn't be in business without this app -- my product depends on its functionality 100%. There have been a few minor issues, which is to be expected, and Jon and Martin have fixed them immediately. They reply within 24 hours with a solution that works. Highly recommend.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2020

Amazing app, did what other apps couldn't plus the customer service is fast and efficient. Thank you guys!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

The Best App for product add-ons & options period. I have tried all 100+ apps on Shopify & nothing beats this app. A Bit pricey than other similar looking apps but for a reason & worth it. Kudos to the small team of 2 people. 21 21

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 8, 2020

A good app to have, make my work life easier. A great experience from the support team, managed to resolve my issues very promptly and professionally. I would highly recommend the app for the functions.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2020

Leicht verständlich und schöne Variantenübersicht. Der Support reagiert sofort auf Fragen und hat mir bei einem Problem schnell geholfen. Für mich eine der besten Apps auf Shopify!

Using app

11 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

Thank you so much, for providing awesome service, awesome app and excellent customer support. I had issues installing some features of the app, and within a couple of hours Jon install the appropriate plug ins to make the app work.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2020

customer service is great. 5 stars to them for that alone! would recommend this app to someone who is looking for custom products

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

Great app. Helped me provide my customers with custom option and enhanced the service offerings. Got an issue and got prompt support from Jon and Martin. Thanks guys for building this.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 27, 2020

This app is perfect what what I need. All my items are customisable so need lots of options for customers. It is easy to use and looks brilliant.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2020

Great application, I can easily customize the product. It saves me time !. But it would be perfect if the app could create a template option to easily edit multiple products of the same type. And price maybe higher than other apps, but it very good

Using app

Over 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review. This feature for a product template is on our radar. We just need some time to develop it. At the moment we have a duplication tool to copy your settings onto other products.

5 / 5 Share

Sept. 25, 2020

AWESOME SUPPORT! Great app works perfectly! Support is great! I needed the swatches a little larger and they helped me out right away! I wish all support was this easy! Thank you guys! 5 stars all the way

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 25, 2020

A good plugin, really helps you in adjusting the variant to be more simple and attractive. The support team is also very helpful if there are problems. Very good!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

We wanted to maintain similar functionality to our previous site on another platform and Best Custom Product Options did that better than any other offering. Tech support and customer service have been awesome!

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 23, 2020

Among the applications of virtual variables, this is the best. I have tried all of them and the only one that is compatible in our case is this app. In several occasions we have needed the help of the technical support and they have always solved the problems. Thanks!

Using app

About 3 years

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 23, 2020

Normally I think this is the best product options app but it has one huge flaw (at least on my store). When you create the virtual product options and a customer uses them there will be no discount box shown at the check out. I have tried so many things to fix that until I realized it's caused by this app. I use Product Options by Bold now and it's working. Until this is fixed I unfortunately can't use your app although I think it's the best out there. :(

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

Update: Shopify made an update and discount codes now work with our apps price add-ons. No third party app needed. Old reply: Discount codes will still work with our app. I sent you an email for the solution to get them working with our price add-ons. Please email me back. Thank you, Jon Relentless Apps