All reviews

Rating Breakdown

  • 5
    93% (279 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (5 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (300)
Review RSS Feed Review RSS Feed

2 / 5 Share

Feb. 12, 2026

This app charged me twice on the same day without my consent. Instead of $9, It charged $20 with my Monthly shopify Subscription. If They will be committing this kind of Fraud, I and not going to use this app anymore. I am a very disgruntled and unsatisfied customer.

Using app

--

Total reviews

3

Average rating

4.0

5 / 5 Share

Jan. 22, 2026

The app is great and does exactly what we need it to do but I'm really leaving this review because their support is absolutely unmatched! We had a minor issue that caused us to reach out. Turns out, it wasn't even caused by their app but they still went above and beyond and found the issue for us! Can not recommend Advanced Shipping Rules any higher!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

2 / 5 Share

Dec. 22, 2025

So Expensive

Using app

5 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Dec. 1, 2025

This app has been great so far, and Molly has been quick to help with anything we need. Highly recommended!

Using app

9 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 11, 2025

I don't know how we functioned before using ASR. Absolute game changer and the customer service is just as good!

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 7, 2025

I had a very specific pricing I needed for shipping and this app worked great. Had a minor issue (on me) setting up - I emailed support and they helped me fix it immediately. Working perfectly!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 4, 2025

Easy to use, works great, and amazing customer service!!

Store

Pops Knife Supply

Using app

Over 6 years

5 / 5 Share

Nov. 4, 2025

A fully comprehensive app that solved our complex shipping rules with ease and logic. I had been searching for a way to achieve something I that Shopify couldn't, and ASR came up in every search (Google, AI, everything) that I used to try to solve it. The free trial is forever which takes off the pressure of setup and testing before committing. The big plus is the outstanding, personable customer support! Molly takes her time to gain clarity on what we were trying to achieve, and guided us through right to a successful setup. So grateful.

Store

Stanley Snacks

Using app

8 days

5 / 5 Share

Oct. 21, 2025

Fantastic app with pretty much unlimited shipping rules/rates options. Simple setup and rates load super quick in Shopify. Have used it successfully on multiple Shopify site. The best support too. Molly rocks. Thank you!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Our company's product line includes items in a wide range of sizes and weights, and this app has been extremely helpful in creating a shipping scheme that allocates costs fairly — even on complex orders. It's well thought-out and fills a real need, and the developer has been very good to work with.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2025

Molly is always super helpful and patient! We have lots of complicated requests and she always has a solution for them.

Store

Opopop

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 17, 2025

Brilliant customer service and support in assisting us to get the rates working exactly as we would like them to.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Molly always get me taken care of quickly. Great customer support.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2025

One of the few apps we've been using since day 1. The app never fails. And if something is wrong it has always been my fault and Molly has always been there to help. The support is straight to the point and always resolved within the first message. They keep their prices stable which is rare in today's shopify app world. Best app for shipping rates hands down.

Using app

Over 7 years

Total reviews

20

Average rating

4.2

5 / 5 Share

Aug. 27, 2025

We have two sites with multiple product groups, fulfillment locations, as well as domestic and international shipping destinations. The rules we needed were fairly complex both to build and to explain. Not only did the app accomplish what we were hoping, the support from Molly included multiple back and forth email replies with extensive documentation, patience, and even videos showing me how to set up the more complicated aspects. Great app, even greater customer support. Highly recommend.

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

June 5, 2025

Great app, easy to use and gave us the ability to create custom shipping options for our customers Australia wide

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

May 20, 2025

Works well, gives us the granularity of postcodes that we need.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 14, 2025

Excellent shipping options and support!

Using app

Almost 3 years

Total reviews

6

Average rating

4.8

4 / 5 Share

April 5, 2025

How do we get support on weekends. I really wish we had a support number to reach a human. I cannot get my contract rates linked again after UPS upgraded their system. Advanced shipping rules is using retail rates. Can we create a rule that calculates a discount off retail rate and something notifies me by email my rates are no longer linked. This is my busiest time of the year.

Using app

Over 5 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 4, 2025

Using app

3 months

Total reviews

1

Average rating

5.0