All reviews

Rating Breakdown

  • 5
    92% (429 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Jan. 3, 2024

The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.

Using app

Over 5 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 8, 2023

Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 12, 2023

Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR! Suzanne Nitro Pinball Corp

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 11, 2023

Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.

Using app

About 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping. In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2023

Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!

Using app

Over 2 years

Total reviews

7

Average rating

4.4

5 / 5 Share

July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.

Using app

About 3 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 11, 2023

This app has helped us elevate our storefront and increase revenue. Their support team is phenomenal and incredibly helpful. Couldn't recommend this team and their app more!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.

Store

AFTCO

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 24, 2023

Excellent product with great flexibility. Tech support is quick, clear, and competent. I definitely recommend it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2023

We use the Advanced shipping rules app on multiple websites. The features offered solved many problems because we needed to create complex shipping rules by product group, province, state and postal zone. The service and support provided are second to none. It is highly recommended for websites with a mix of products that require complex rules.

Using app

About 1 year

Total reviews

3

Average rating

5.0

4 / 5 Share

March 27, 2023

After using it for a few months, App seems to work well. We were forced into the middle-tier pay plan since our orders went above a certain limit. Only 3-stars because after 2 emails and a voice mail over 10 days of trying to get support, I have yet to get an answer back. If you are reading your reviews, please respond to support emails! UPDATE: Looks like my email was going to spam, and they emailed me back immediately after seeing this review.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 9, 2023

Excellent APP. Really powerful and flexible to manage delivery zones & pricing of which you can't as standard within Shopfiy. Support is also responsive and detailed. I would recommend this app to anyone wanting a powerful tool to manage their shipping requirements.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.

Using app

About 5 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 6, 2022

Our product line has been growing more and more complex and though at times custom shipping features (Blended Rates) we were looking might have seemed hidden, the Brambi Customer Success Team has never failed to demonstrate how to achieve the desired solution.

Using app

About 2 years

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 22, 2022

Really great App and so many configuration options to really dial in your freight costs and get them accurate. This is the first freight App that is actually working as promised!

Using app

3 months

Total reviews

4

Average rating

4.0