Advanced Shipping Rules
All reviews
Brilliant customer service and support in assisting us to get the rates working exactly as we would like them to.
Molly always get me taken care of quickly. Great customer support.
One of the few apps we've been using since day 1. The app never fails. And if something is wrong it has always been my fault and Molly has always been there to help. The support is straight to the point and always resolved within the first message. They keep their prices stable which is rare in today's shopify app world. Best app for shipping rates hands down.
We have two sites with multiple product groups, fulfillment locations, as well as domestic and international shipping destinations. The rules we needed were fairly complex both to build and to explain. Not only did the app accomplish what we were hoping, the support from Molly included multiple back and forth email replies with extensive documentation, patience, and even videos showing me how to set up the more complicated aspects. Great app, even greater customer support. Highly recommend.
Great app, easy to use and gave us the ability to create custom shipping options for our customers Australia wide
Works well, gives us the granularity of postcodes that we need.
Excellent shipping options and support!
How do we get support on weekends. I really wish we had a support number to reach a human. I cannot get my contract rates linked again after UPS upgraded their system. Advanced shipping rules is using retail rates. Can we create a rule that calculates a discount off retail rate and something notifies me by email my rates are no longer linked. This is my busiest time of the year.
Amazing app and aftercare providing help very quickly with any issues we came across during setup and 3 years into use! Highly recommend using this app!
Slow support when there are clear bugs on their side. Cost me losing a lot of sales at a critical time. Only email support is available, they won't pick up their phone. Get this app if you want customers to never come back to your site due to high shipping.
I had some complicated shipping rates- some items free, combined shipping, etc. the ability to use blended rates is ideal I’m NOT an IT type.. so needed help every step of the way. Molly was incredible! Her directions were exact, and clear. In a few sessions, I had everything in order and my shipping is working perfectly now. I recommend this app.
ASR is a comprehensive tool which provides users with a very high degree of control over their unique shipping arrangements. In our case, we had several zones within the same city and ASR helped us create individual pricing for each. Molly is an absolute champion and was polite, patient, and helpful the whole way through. We really liked the ability to use and test the tool on our live site without any visibility to the customer. Thank you!
We love Molly! This was our first time using ASR for our Summer sale and everything went so smoothly! We quickly found that this app was necessary, and provided a service that Shopify could not. We had several questions and Molly answered all of them, she went above and beyond and talking us through every step. Thank you Advanced Shipping Rules!
Great customer service. They called me and walked me through the setup process and fixed an issue I had generating UPS rates. 5 stars!
We had some very specific requirements that were needed for some of our international shipping scenarios. This app is great and with Molly's fantastic help, we were able to get this set up and sorted quite easily. The UI is very user friendly and the rules management is very thorough which allowed us to fine tune our pricing.
This app does it all! I had trouble setting up shipping on a couple of items and their tech support was Johnny on the spot. We had it fixed and I was selling in a matter of hours from the time I first sent the email.
A great app made by a great team!! This app enables advanced shipping settings that Shopify typically struggles with. It allows you to set priority rates when multiple items are in the cart and offers detailed settings for each product group. The support team is responsive, making it a reliable choice.
This crew is so responsive and helpful. They respond so promptly, answer all of my questions, and help point me in the right direction to make sure all of our settings are poised to make a seamless experience for our customers. Overall, it is a great app and this crew provides top-notch service.
very easy to setup and manage and setup. worth every $$$. best on the market so far!!!!! Customer support very responsive!!!!
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