All reviews

Rating Breakdown

  • 5
    93% (278 ratings)
  • 4
    3% (9 ratings)
  • 3
    1% (2 ratings)
  • 2
    1% (3 ratings)
  • 1
    2% (7 ratings)

Reviews with Text

  • 100% (298)
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5 / 5 Share

July 27, 2023

Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2023

App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

June 11, 2023

This app has helped us elevate our storefront and increase revenue. Their support team is phenomenal and incredibly helpful. Couldn't recommend this team and their app more!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2023

Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.

Store

AFTCO

Using app

About 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 24, 2023

Excellent product with great flexibility. Tech support is quick, clear, and competent. I definitely recommend it!

Using app

About 1 year

Total reviews

2

Average rating

5.0

4 / 5 Share

March 27, 2023

After using it for a few months, App seems to work well. We were forced into the middle-tier pay plan since our orders went above a certain limit. Only 3-stars because after 2 emails and a voice mail over 10 days of trying to get support, I have yet to get an answer back. If you are reading your reviews, please respond to support emails! UPDATE: Looks like my email was going to spam, and they emailed me back immediately after seeing this review.

Using app

5 months

Total reviews

1

Average rating

4.0

5 / 5 Share

Jan. 27, 2023

Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2022

The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.

Using app

About 5 years

Total reviews

3

Average rating

5.0

4 / 5 Share

Dec. 6, 2022

Our product line has been growing more and more complex and though at times custom shipping features (Blended Rates) we were looking might have seemed hidden, the Brambi Customer Success Team has never failed to demonstrate how to achieve the desired solution.

Using app

7 months

Total reviews

3

Average rating

4.7

5 / 5 Share

Nov. 22, 2022

Really great App and so many configuration options to really dial in your freight costs and get them accurate. This is the first freight App that is actually working as promised!

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 14, 2022

I have been using this app for many years now and probably is the best out there for your shipping settings - it does exactly what it is described. The different tiers for pricing are just right. Also, support is estellar. I have been helped a couple of times and they are great. Molly, thank you!!! Highly recommended!

Using app

Over 3 years

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 10, 2022

We have been using ASR for about 4 years now and we were having some issues with our blended rates overriding a free shipping rate that we also have set, Molly got back to me within minutes and was a wonderful help to us, she quickly identified the issue, send me a video on how to fix it and then stayed online with me until it was fixed. Can not thank them enough for the help and efficiency on get our rates fixed.. Cheers Molly!

Using app

Almost 3 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 21, 2022

Works great. Was able to add manual rules to exclude PO Box variations from UPS rates & from a custom Free Shipping rate. Support is amazing. Quick and helpful responses.

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

This app does exactly what I needed it to do and I managed to add Royal Mail shipping and set it up so it wasn't charging far too much postage like Shopify was doing. I had a few issues setting it up but Molly gave amazing support over email.

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Sept. 13, 2022

A really excellent app with incredible power to control complicated rates for all locations. Not only is it simple and intuitive, but the support is also fantastic (not to mention quick).

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 24, 2022

Molly from Customer Support is amazing. She's quick and clear, helped me solve an urgent shipping issue. Highly recommend the app given Molly's support.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Very useful app that we rely upon daily. But best of all has been the quick and helpful Customer Support team that can help us figure out unusual situations where we need a little extra help with our international shipping. Highly recommended.

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

July 24, 2022

I used the app to add blended rates and zone wise shipping rates to our store. Molly was extremely helpful & patient in solving all our queries.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

4 / 5 Share

June 7, 2022

A much improved way to use calculated shipping. I can assign different box sizes to different products and assign how many items can fit into 1 box. This makes calculating shipping many times more accurate than shopify's built in shipping. Only issue I had was it took a little longer to set up than I expected, and it doesn't hook into shopify's discounted shipping rates so the UPS shipping costs weren't accurate. The page wasn't very clear on that being an issue, but staff helped me work on a solution and I was able to get the rates adjusted fairly accurate. Much more accurate than shopify's built in calculator.

Using app

4 days

Total reviews

3

Average rating

2.0