Advanced Shipping Rules
All reviews
We noticed an error with one of our shipping rates, contacted the tech team. Had a very quick response from Molly who helped us solve the issue in no time at all. The error was a manual one on our behalf when we first set up the rates, the app itself works really well for us and we would definitely recommend it.
Descriptive and responsive Customer Service. The app does a great job of covering shipping variables outside of the Shopify Scope. Tiered pricing and affordable price points.
Was recommended to use this app by Shopify support to help with eliminating combined shipping rates. Well, it does the same thing as the standard shipping profiles in Shopify and there is no way of turning off the blended rates.
We’re sorry that Shopify support was misguided in recommending our app for your problem when maybe they could have explained that your issue is unsolvable. Often times our app is recommended by them because we can solve most solvable shipping issues. However, there is a hard limit to Shopify’s shipping rates, which is that there is no possible way to show multiple sets of shipping rates at checkout. Not our app or any others can solve this limitation unfortunately.
Extremely helpful tech support in helping us set up a complex set of shipping rules. Great app, exactly what we needed. Strongly recommend.
I can't imagine running our business without this app. It provides critical shipping versatility and the service is top shelf. Shipping variations can get really complicated and confusing fast, so it's great to have an app like this with such great options, and incredible service support.
The whole shipping process has been and continues to be a learning experience for us! The support we've received from ASR has been nothing but phenomenal. Molly has been great not only as a problem solver (due to user error) but also as an educator, providing us with detailed instructions and recordings. We highly recommend this app to manage shipping.
Not only is the app a wonderful tool for us but the team at ASR are always available to help and give great tips and advice plus fix any of my processes I have set up incorrectly! Highly recommend.
Had a big problem for years having our shipping grates all over the map with crazy prices having to refund customers shipping fees to what they actually cost, as we do not inflate the price. Customer pays what we would pay. Then we discovered ASR - Advanced Shipping Rules. They solved our problem overnight ! Had 1 hiccup then spoke to support and within hours IT WAS FIXED! Great support, Thank you ASR! Suzanne Nitro Pinball Corp
Molly on the Customer Service Team will go above and beyond to provide support. The app is simple and easy to use but able to provide a lot of flexibility with shipping options that wouldn't be available otherwise.
I've been using the app now for a while for our store and its a great solution for setting up multiple shipping options. The rules are easy to setup and very flexible based on a multitude of fields so you can always find the right way to calculate shipping. In addition the support is great as shipping is sometimes complex due to the multi-market nature of ecommerce.
Beyond excellent customer service. app works great and whenever we have an issue (always our error getting things set up correctly) we get immediate customer service to troubleshoot.
Great app, has really unlocked a ton for us to actually have control of our shipping. Team is awesome with excellent support!
Hard to configure, but the support team is here for us, and they have a secret weapon: a team of tech-savvy squirrels ready to assist with their acorn-nimble coding skills! ️
App works really well and simplifies what is normally a very complicated process of loading different shipping rates for different zones, particularly with unique products of different weights and sizes. Support is exceptional, particularly Molly who was super quick to respond and worked out the issue straight away. Would highly recommend.
This app has helped us elevate our storefront and increase revenue. Their support team is phenomenal and incredibly helpful. Couldn't recommend this team and their app more!
Advanced Shipping Rules gives us better control over our many sites with regards to complicated shipping set ups with rules management with integration for our ERP and Shopify platforms. Their support team is fantastic, esp. Molly, who was quick to respond and found the resolve we needed quickly. This app is user friendly, easily comprehensible and gives our company a lot of options to play with product groups, shipping rules and integration control.
After using it for a few months, App seems to work well. We were forced into the middle-tier pay plan since our orders went above a certain limit. Only 3-stars because after 2 emails and a voice mail over 10 days of trying to get support, I have yet to get an answer back. If you are reading your reviews, please respond to support emails! UPDATE: Looks like my email was going to spam, and they emailed me back immediately after seeing this review.
Excellent app with top-notch customer support; they've gone above and beyond in helping us set up our shipping in an ideal manner. Recommend without reservations
The support you get with this app is amazing. Molly was assigned to me for numerous confusions I had in setting up my shipping/delivery/pickup and she was beyond knowledgeable, articulate, patient and helpful. She took a total disaster and fixed everything for me in a matter of minutes. Always responsive and super helpful. And to boot, this app literally can do anything you need it to do. It's all a matter of how the rules are written for each category, but their support is amazing. THANK YOU MOLLY!!!!
The app does what it's supposed to do. The app allows me to provide blended shipping rates for products that are shipped separately and from different locations. The team went out of their way to help me today.
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