All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 3, 2022

The customer support is great! I love that they can reachable and get back with help within a good time frame. I also love the video answers to my questions. Very easy to work with.

Using app

Almost 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Great app. Used it to exclude customers in certain locations from being able to purchase products that we are not allowed to ship there. Very handy app and support was quick when I needed help!

Using app

About 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Ho usato questa app per configurare delle regole di spedizione avanzate ed ho finalmente trovato la soluzione. Il supporto è stato incredibile

Using app

13 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Immediate support & provided easy-to-understand instructions for my custom setup. Highly recommend!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 13, 2022

Was very pleased to look at my email this morning and see that the owners responded to my review quickly and helped me with my situation, definitely recommend this plug in!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

I sent you an email from [email protected], if you didn't get it, please email us at that email, and we will take care of you.

5 / 5 Share

Feb. 11, 2022

Great app for shipping different types products together, where you need certain rules applied to reliably automate combining products with different shipping rates sizes etc... Great customer support in terms of getting setup and making adjustments in the future.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

App used for many of our products Assistance is Prompt, Knowledgeable & clear directions to rectify

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Great app and great customer service - would recommend to anyone needing help with custom ship methods

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2022

Incredible customer support. We've used Advanced Shipping Rules for a while to handle our shipping rules for our subscription services and they've always done a great job making sure we're all set up correctly whenever we reach out.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

The support team are great and if it can be done they will help you get there... Molly was a superstar!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

We used this for a couple stores to manage shipping incentives that can get fairly complicated. The app handles it all well and their support staff has always been excellent at helping us configure it to fit our needs.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Great support around this app! It allows for more complex shipping rule needs for companies that work with multiple product types, collections and various areas around the globe.

Store

SUPER73

Using app

Over 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Dec. 6, 2021

This app is simply incredible, and yes, it does everything you need for complex shipping processes by creating super simple rules! Don't believe it? Check out the multiple calculated shipping options we put in for our store: townshipsandtales.ca Also, the support team is really awesome to work with as they get back to you right away!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 24, 2021

Good app. Fulfil all our requirements. Connects well with Canada Post and UPS to pull negotiated rates.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2021

Have finally finished the setup process and went live with the app. Can't say enough about Molly who was there for me to understand and walk me through the steps I didn't understand. Customer Service was very responsive, the app is working the way I wanted which was applied to different product groups and we are still able to offer free shipping at a certain amount. This app has allowed us to cover more of the shipping costs by the weight of the item unlike Shopify Shipping settings and can use different shipping companies as well. Highly recommend this app.

Using app

Over 3 years

Total reviews

11

Average rating

4.6

5 / 5 Share

Nov. 4, 2021

This app is so easy to work with and provided a great solution for how we want to customize our shipping rates. Their documentation and tutorials are fantastic, and I am so impressed by the personalized support we received - we were even sent a custom video with screenshots that explained steps needed. Highly recommend

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Oct. 27, 2021

This app is easy to use, their help is great. The app is set up for categories for shipping and does shipping charges stacking. So if more than one category is purchased by the customer then they are charged for each shipping category. This makes a huge bill for shipping that is not needed to consolidate the actual items to be shipped. Therefore a lot of high refunds are required to make the shipping charges correct. We do not get back the fees on the refunds. Overall this is way too costly to pay a Monthly premium and give away the fees that are included for the initial shipping that we do not get back when we refund to the customer.

Using app

Over 2 years

Total reviews

1

Average rating

1.0

5 / 5 Share

Oct. 26, 2021

Great app, but even better support. Reviewed my request and recorded a personalized video with instructions on how to implement our necessary solution for our custom needs with the app. A+

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2021

Perfect App with a perfect support! I would recommend it to everybody! We can perfectly include our parcel services in it.

Using app

7 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 13, 2021

I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.

Using app

About 1 hour

Total reviews

2

Average rating

5.0