Advanced Shipping Rules
Finely tune your shipping rates
Rating
4.7
feedback
467
chart
#570
All reviews
Rating Breakdown
Review RSS Feed
Oct. 13, 2021
I couldn't recommend this app more! Fairly intuitive set up and the most excellent, helpful and prompt customer service. Our stop utilizes this app to set up local ship rates for large, fragile items such as fine art and furniture while maintaining UPS generated rates for small household goods. The app allows you to set up item-specific rules as well as blended cart rules that flex based on what your customer is interested in purchasing. What I love most is that you are able to set up shipping method descriptions where you can describe in some detail what the rate entails for the customer and make sure that they exit the site having a clear, concise understanding of what comes next — eliminating follow up emails and phone calls.
Oct. 13, 2021
App is a nice piece of code engineering. Customer support was great in helping me determine where set-up conflicts were happening as well as missed configuration points so I could clean things up. Smooth sailing now!
Oct. 10, 2021
I trying to use free shipping when users order general items with free shipping item. Setting is little bit complicated, but this it is awesome APP, and support was really fantastic! Thank you, Molly:) Shopify（アプリじゃなくて）の配送設定は基本プロファイル以外の設定があるとブレンドレートがうまく動作しないことを知らず悩み続けていましたが、サポートに問い合わせたらすぐに確認いただけ丁寧に対応していただけました。
Sept. 28, 2021
Used this app for setting different shipping rates for fragile items and non fragile items. Added a weight based rate so if customers added many items to cart they would be charged accordingly. Molly from customer support was very helpful in setting up the app and answered any questions I had quickly.
Sept. 27, 2021
Solved our shipping problems of adding multiple flat rate cost per product (something you can't do in Shopify shipping settings). Customer service was great and even called to help me get my settings configured.
Sept. 22, 2021
I used this app in order to help me configuring my shipping rates with special rules & it was really useful & accurate. In addition, the customer service team is quick to respond, very helpful and supportive. I really recommend this app :)
July 19, 2023
We have a very complex shipping set up and Molly held my hand through the entire process. She even called me one day! I am updating this review after almost 2 years of using and want to reiterate that the app has been A+ and Molly is always responsive and able to help me resolve any questions I have.
Sept. 22, 2021
Very professional app, quite easy to set-up and a great integration for my store. Blended rates are amazing and the support I got after emailing them was second to none. Would definitely recommend.
Sept. 16, 2021
The support staff is very helpful and responds to tickets quickly. We average about one ticket per year. We ship a product that Fed Ex considers hazardous material, so that factors into shipping rules.
Sept. 8, 2021
Excellent choice if you are looking for a highly-customised shipping rates solution. Its logic and rule-based rate system is highly customisable. The support team is also very responsive and provides fast responses. Thank you, ASR for such a wonderful app and amazing support along the way!
Sept. 7, 2021
Wonderful app with great support. We needed help separating the shipping rules for our BYO Gift Baskets and shippable Gift Boxes, and ASR works perfectly. They even called me (on the Labor Day holiday, no less!) to talk me through making sure that everything works. Couldn't be happier!
Sept. 6, 2021
The support is very helpful in figuring out how to configure the app to work for your needs. It's solved all of our issues so far.
Sept. 3, 2021
We are using this app to implement shipping charges at checkout for the first time, and it has been incredibly easy to understand and work with! Not only that, but the customer service is phenomenal. In testing we were getting some unexpected rates, and they worked diligently to help understand where the error was and how to correct it. There are a few features I wish were available: the ability to duplicate rates (not clone into a different zone, but duplicate) so you can have the same rates with two different rules sets, or to avoid manually re-entering tables across zones. Also, the ability to include packaging information in table and rule based rates, instead of just in carrier rates. Finally, it would be nice to have rules based on Customer Tags. Overall though, we have been extremely pleased with ASR thus far.
Aug. 17, 2021
I was looking for an application for a long time that would allow me to improve the low flexibility of the native Shopify shipping module .... and ASR meets extremely well ... you can mix different criteria to define shipping rates ... and best of all the support, Molly did a great job helping me set up correctly. Congratulations ASR guys.
Sept. 20, 2021
Terrible support. They literally ignores my messages! Spending hours trying to set it up and the support is so slow when they do answer, mostly bots answers and no live chat. The app is buggy I guess those positive reviews are either paid, or for a simple policy changes. I tried applying different costs for different products. the app cant do that.
I looked up your correspondence. I can see why you thought our human support was a bot and complicated. 1) We do send an autoresponder to every email with some information on how to make the correspondence go faster. 2) You emailed at 6:00am EST, and got a reply at noon EST, which is 6 hours. It was on a Monday which is our busiest day. 3) The email reply we sent took a best guess at what your requirements were and offered a solution, I don't think we got it right, we could have asked for more clarity on what you were trying to achieve. I can see how this would come across to you as a bot. Then I see you didn't reply to that email, having given up with the impression that our customer support wasn't worth the follow up email. I sent you an email just now asking for more clarity on your original email. We are still here to help!
Aug. 12, 2021
I have a super-complicated shipping set-up and this app does it all! Not only that, but I'm soooo impressed with the customer service: when I didn't know how to do something, I got a reply quickly complete with a video showing how to do it, and an explanation on why it needs to be done that way. I couldn't ask for anything more :-). Highly recommended! Thank you!!!
Aug. 10, 2021
I love this app! It let me create all the rules I needed for my shipping rates and whenever something didn't work out as expected their support was always there to help out!
Aug. 4, 2021
El apoyo técnico es excelente, sobre todo el de Molly que me ayudó a resolver mi problema con un gran profesionalismo. Lo recomiendo mucho
July 23, 2021
This app works great. App support is quick and thorough specifically the support from Molly has been amazing.
July 4, 2021
It feels as if we have been looking for an app such as this one for just about forever. Some apps we have trialed are either too complicated, or show too much confusing info at the check out. We absolutely love that we can customise shipping rates so easily based on a postcode. The biggest issue with other apps is that the rates did not recognise if someone puts in "x post code" but selects a shipping option that is outside their region. With shipping costs on the rise, this app makes shipping run so much easier because once you set up an area/postage rule, if a customer's address does not correspond to the rule they will not see the postage option and vice versa. In return, this removes any doubt as to whether someone had selected a cheaper option by mistake or on purpose.