All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

May 28, 2021

Wonderful "hand-holding" for me by Molly - she spent so much of her time with me to make sure I corrected an error I had made in Shipping settings and then app and rules are running exactly how I needed them. Tested through 100% This ol' guy sure appreciates everything - Cheers, David

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2021

I have been using ASR to help me locally deliver a salad subscription from my farm. The interface is very simple, straightforward, and intuitive. The customer service is great. I'm glad to be using this app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2021

Before I start the review- amazing customer service! Very prompt and easy to understand. They even made a video showing me exactly what I needed to do and understood my desired outcome. Shopify has super limited shipping capabilities and this is the first and last app I'll need to fix those issues. Overall, $30 a month is a small price to pay because I'll be saving so much by shipping exactly how I want to.

Store

ATGI

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 7, 2021

This is the only shipping app I found that lets me organize 15 different categories of flat-rate shipping products with the logic I need. Shopify default shipping is very limited. If not for this app, I would have to offer free shipping on all products, which would bring my ROI way down. SacredSurreal.com

Using app

20 days

Total reviews

11

Average rating

4.6

5 / 5 Share

April 29, 2021

When I was dissatisfied with the default shipping rate options in shopify, I tried to define for myself what I wished there was. I imagined an app that has a lot of rules and conditions to play around with. This app is exactly what we needed and since it can get complicated to translate ones needs into those rules and conditions, we had help from the support. The support is amazing and tried to understand every single detail of the problem. At the end they even recorded a personal video for us, showing us how to set everything up. Well deserved 5 stars!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2021

It's a great app for getting all your shipping rules in place. The best part is the support team behind the app; always on hand - any issues they will go above and beyond to give you a detailed break down on how to resolve. A big thanks to Molly for helping us with our recent enquiry.

Using app

Almost 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

April 21, 2021

UPDATED I am forced to pay for the middle-tier subscription because I have Printful and Gooten. I only need this app for Gooten because they do not support live rates. Not worth the value to calculate shipping rates. ----- Molly reach out (very quickly considering the time) and helped resolve the concerns I had regarding multiple POD supplier profiles. Beyond amazing.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

This app will now be able to take care of so many previous shipping frustrations! I am very pleased to have found the Advanced Shipping Rules App. And Molly is simply FANTASTIC in her customer support and PATIENCE....hard to find someone this people-oriented with this much knowledge and inter-personal skills! Molly, THANK YOU so much!

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2021

I would highly recommend this app. I have been using this app to calculate shipping on our Shopify site for two years. Molly and the team are great to work. They are very thorough and responsive to my questions.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 16, 2021

I initially set up the app myself, but some of my shipping zones weren't working correctly. I got in touch and Molly very kindly took the time, and videos, to show me how to set everything up correctly. Absolutely brilliant! My issues were sorted within 24hrs, which I thought was (considering UK-USA time difference) fantastic! Now it does exactly what I want it to do!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 7, 2021

Molly is great and there's always a way to eventually configure any combination of orders and items and rates.

Using app

About 1 year

Total reviews

6

Average rating

4.8

5 / 5 Share

March 17, 2021

Molly really helped me to get things set up! She even jumped on a call with me! Now I my Printful drop shipping customer orders are charged the correct amount for multiple items from the same category. Yippee!

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 15, 2021

Molly's been providing excellent support so I figured it was about time I left a review. We've changed quite a bit of configuration behind the scenes in a relatively short period of time. It was a big change for the business but Molly has been there every step of the way to expertly guide us through. Thanks Molly and all the other staff behind the scenes at ASR for providing a solid app.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2021

Molly from their support team was the most helpful! So grateful for her help in helping us get things situated.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2021

This app has been fantastic for fine-tuning our shipping logistics. It has everything we need and more to set very specific conditions for shipping costs based on what is purchased. The customer service has also been fantastic when I was unsure about a few things - I got help very quickly and had my questions answered.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

March 5, 2021

I have two locations (US and overseas). I installed this app to use blended rates with subtitles to clarify each product's shipping time when the customer purchases products from different locations. It took me a long time and a lot of trial and error to configure. When everything was set up, the app's blended rates did not show any subtitles. I reached out to support - to my surprise, here was the response: "When there are multiple locations in an order, Shopify is responsible for blending the rates, and the blended rates from the app will not be shown... if the subtitles don't match, they will just omit a subtitle." I might be crazy, but blended rates are clearly advertised in the app's captures and description. To make it work, they asked me to eliminate inventory tracking in multiple locations, which I cannot do for obvious reasons. All in all, this was a tremendous waste of time and a frustrating process. I had to change tons of things in the backend that I will need to redo now. They should not advertise things the app cannot overcome.

Using app

--

Total reviews

14

Average rating

3.6

Developer Reply

This is valuable feedback. We will be adding text to the app page with a warning that: The blended rates functionality within the app will only work for groups of products that belong to the same shipping profile and same shipping location in Shopify. If products belong to different shipping profiles or different locations, the blended rate functionality of the app will not work for those products. I hope new merchants will discover that new text, and also discover this review of yours and the response. Thanks again for the feedback. We are sorry for your wasted time, and hope your effort to point this out saves other merchants for wasting their time too.

4 / 5 Share

March 5, 2021

The app has some limitations but serves our needs. Support are super helpful if you have questions/problems

Store

Nkuku

Using app

Over 1 year

Total reviews

4

Average rating

4.8

5 / 5 Share

March 2, 2021

Fantastic App. Easy to use and easy to integrate. Molly is very responsive to any questions you may have. Highly recommended.

Using app

About 2 months

Total reviews

29

Average rating

5.0

5 / 5 Share

Feb. 25, 2021

Finally, a shipping at that does what I need it to! Honestly, this app should just be integrated into all shopify accounts. Support was very quick and helpful when I got stuck. Overall, a really great app.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

The app helped my fix the shipping rates for the product groups in my store as per my exact requirements. The setup process was easy and straight forward, thanks to the amazing app support received by Molly who guided me through the whole process. I really appreciate her help and kind support. The app is one of the best Shopify apps I have installed in my store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0