All reviews

Rating Breakdown

  • 5
    92% (429 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Feb. 24, 2021

The app helped my fix the shipping rates for the product groups in my store as per my exact requirements. The setup process was easy and straight forward, thanks to the amazing app support received by Molly who guided me through the whole process. I really appreciate her help and kind support. The app is one of the best Shopify apps I have installed in my store.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 24, 2021

Awesome customer service & technical support. No more losing on shipping with multiple boxes. Customizable as it should be from the start

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

This app solved the issues we were running into with shipping parameters. Their support is also very helpful and walked us through each and every step. Highly recommended

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2021

The app has amazing functions, but simple & hassle free UI/UX to set up your own shipping rules. On top of that, they have the smartest customer service I've ever experienced. Thank you Molly. I definitely recommend this app to whom want to build their own shipping rules easily.

Store

eotd JP

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2021

This has been a great app addition to our Shopify store. Molly is always incredibly helpful at troubleshooting and with a quick reply.

Using app

Almost 2 years

Total reviews

5

Average rating

4.2

5 / 5 Share

Feb. 15, 2021

Excellent App - handles all the complex shipping rules we need in place. But most importantly they have excellent support - Molly has been so very helpful with my many questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 9, 2021

I needed a way to disable combined shipping rates when ordering multiple products of varying sizes and found Advanced Shipping Rules to be the best for doing this. Other top-rated apps just aren't as good as ASR or are too expensive. Now I don't have to worry about customers being charged too much for shipping. The tech support is awesome too. I had one small issue but Molly quickly resolved it for me. I highly recommend this app.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

I'd been having a tough time for days getting my shipping rates to calculate correctly given I was dropshipping using 2 different suppliers that use different shipping rates (one charged by weight, the other charged by item value). Shopify's standard platform wasn't able to accommodate by shipping customization needs. Advanced Shipping Rules came in and saved the day though! They removed a massive headache I was dealing with and I'm super grateful for them. Definitely would recommend using if you are looking for more customization with your shipping rules.

Store

V1SION

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Awesome app, and really talented (tech savvy) CS team to help out. I use it specifically to ship orders with 2+ units all in separate boxes (not possible with normal shopify). Recommend!

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2021

This app is excellent, and so is their support. Kudos to Molly for answering my millions of questions and making my life a lot easier. Would rate 10 stars if it was an option.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2021

After getting so many headaches from trying to fix Shopify combining shipping rates at checkout, I found Advanced Shipping Rules. Not only has it allowed me to fix all of my shipping and cart issues, but the customer service is absolutely incredible. Molly was able to quickly answer all of my questions and her patience alone deserves a 5 star review. Thanks again!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 12, 2021

This is the best shipping product out there, it has the PO Box no delivery rule, free shipping rules. Every option that we needed. We highly recommend this app. Support is great, instant response and quick to resolve all issues.

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This is a great app, the features are robust and easy to use. Molly is one of the tech support associates she is amazing and extremely helpful with any assistance I have requested.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 7, 2021

This app is exactly what we needed, we ship each item separately and needed our customers to pay the shipping cost per item! Along with not allowing a customer to select a P.O. Box address. Molly was amazing, attentive, and patient while I asked and needed help getting started! I highly recommend! - Jodi

Store

Ovenly

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I needed a solution that will help create different product profiles while still offering 1 shipping price instead of combining both profiles shipping prices. Molly was very patient with me as I had a lot of questions and needed help throughout the day, sometimes very late at night and she was always willing to help. I will be keeping the app!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

I used this app to put my products into shipping groups and charge shipping by item. Then I offered multiple item pricing based on the number of items the customer purchased. It all felt a bit complicated and overwhelming at first, especially for someone like me who is not very tech-savvy, but after things were explained to me by ASR's wonderful customer service rep, it all made sense and was very easy to use. There are a million ways in which you can use this app to set your shipping rates, the possibilities are endless. It just takes a bit of getting used to. And with the help of their fantastic customer service reps (who more than happily called me and spent the time necessary to explain everything to me in detail), it doesn't take long at all to learn how to use this app like a pro! Great app! I highly recommend it.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

The app can do most of what I want. Got some issues but the support team managed to solve it promptly, I am appreciated and will continue to use this app :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2020

Advanced Shipping Rules allows me to offer a variety of items with different shipping methods and prices. Rules allow for many different and even complex shipping scenarios. Customer service is very good.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 18, 2020

Really great support! I had some setup issues with my account (it was all on my side) and they were able to resolve the issues quickly to get me setup properly. They even offered a nice incentive to sign up for a plan. I'm really impressed with both the app and their service.

Using app

About 19 hours

Total reviews

1

Average rating

5.0

3 / 5 Share

Dec. 16, 2020

only reason why I am rating this app 3 stars is because the system does not account for discount codes therefore, if the customer purchases products that meets the the threshold for free shipping and then enters a discount code, the system will still offer them free shipping. Currently looking to change platforms because of this. If you're not paying attention you can end up losing a lot of money.

Using app

About 1 year

Total reviews

10

Average rating

3.6