Advanced Shipping Rules
Finely tune your shipping rates
Rating
4.7
feedback
467
chart
#581
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June 19, 2019
very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules very good customer service ! great app works well and offers more possibilities than shopify for specific shipping rules
June 7, 2019
The only app we found that could cope with the intricate fulfilment rules we needed our store to have. Amazing support. Recommended without hesitation.
June 6, 2019
Here at MoreThanClassy.com we give away a lot of merchandise to our wonderful clientele, so we decided to streamline the entire giveaway process and make it more user-friendly. After I installed the Advanced Shipping Rules Application, I was having trouble getting the Shipping Rates to stay with the products from my special Group, once other products were added to the Shopping Cart. I contacted Support and Brian Dillon responded right away! He went in and figured out what was wrong in just a few minutes. Then he did something inspiring and unusual, he went above and beyond your typical support response. Brian went into my Shipping Settings and made all the necessary changes to fix the problem and set it all up properly! NO JOKE! Brian took care of everything without even being asked. He took the time to do what most people don’t. He set things right. Now that’s what I call excellent customer service. After hearing from Brian, I tested the Shipping Rates and everything’s working perfectly! ;-) In addition, Brian realized I was on a more expensive Advanced Shipping Rules Plan that I didn’t need. After bringing it to my attention, he helped me switch to a lower priced Plan that was much cheaper and more suitable for my business. Are you kidding me, bro? This is the kind of thoughtful service every consumer should receive when they reach out for help. Don’t just do the bare minimum. Knock the ball out of the park! BRAVO! BRAVO! BRAVO! Thank you so much! If I could give Advanced Shipping Rules 10 Stars, I would! Keep up the great work!
June 3, 2019
This app works flawlessly! It's easy to set up and has all the options anyone would need. Had a problem and spoke with Brian who took care of the issue right away. Thank you so much!
May 30, 2019
The best customer service I've ever received for a Shopify app. The app itself is also a dream, no glitches with our theme, clean and understandable layout, and works perfectly for our online store. Recommended.
May 21, 2019
Awesome customer service. Great customization for different shipping rates for all different needs. Definitely would recommend giving the app a shot.
May 21, 2019
Amazing support, fast and nice, and great app. Would definitely recommend it for all shipping rules needs.
May 1, 2019
FIFTH & BLUE fifthandblue.com This App is an absolute lifesaver when it comes to creating different shipping rules per product per country etc. The team behind the app are super helpful and willing to go above and beyond to help solve problems. Thank you Jay & Team for your suport.
April 26, 2019
Amazing app - helped solve important aspects of shipping customization. Brian was very patient, clear in instructions and help solve the issues for my case. Two big thumbs up - very happy with the experience!!
April 25, 2019
This app is perfect for my needs. I upgraded my Shopify plan to get calculated shipping. I downloaded a different app and after 5 months of support help, I never received calculated shipping. I downloaded Advanced Shipping Rules one evening. I had it connected to my store, products groups set up, and guess what else? Calculated shipping rates for Pixels, Printify, and Gooten. I never had to contact customer support during the setup process. No coding, no template problems, it just worked. I am not a large store, but I have 400+ products and several thousand variants. I had ASR set up in one evening. After running a bunch of test purchases with domestic and international addresses and various products, I never stumbled upon an error in rates. I flipped the off switch on my original shipping app and switched on ASR. It is more expensive than the app I was using, but I could not be more pleased that my rates are calculating correctly.
April 22, 2019
When I created my "store" (awhile ago), the web designer I hired selected this app and set it up for me. It's been working great and I have no problems with it. I wanted to make a small change, but since I am not technical I had no idea how to do it so I reached out to customer service and they were extremely prompt in replying. They then, quickly and cheerfully, helped me make the adjustments I needed to in regards to my shipping. Thank you!!
April 12, 2019
Excellent customer service/support - when we needed support setting up the rules, Brian & team promptly reached out to us and patiently answered all our questions. Plus, the app is great and it works perfectly for what we need. The installation process was easy and intuitive.
April 10, 2019
This app has solved our very complex set of needs for our delivery & planting options in the cart! Brian and his team made the necessary updates and worked with me to get it just right. It's a game-changer for our business.
April 9, 2019
I needed a solution to charging shipping per vendor and this app performed beautifully. Great support too helped me through. Very easy to use
April 9, 2019
I had some troubles figuring out the subscription plan- but the team was very helpful and contacted me immediately to get it sorted out. Highly appreciated, now to see how the app works out :)
The Lite plan is limited to 2 product groups. If you have unused groups, you can disable them by clicking 'Manage Products' under the group, scrolling down and click 'Disable Product Group', this will take that group out of the product group count towards your plan level. You also need to make sure you aren't using a Blending Rule, a Postal Code Subzone, or Custom Service Code feature. Also, if the plan you expected isn't available, it is always best to contact us first so we can help you to resolve the issue.
April 4, 2019
The app is awesome, fully loaded with so many options that virtually you can do exactly what you want with your shipping fees. Most importantly, the support is stellar, and one of the fastest I have experienced so far with the many apps I have used in the Shopify ecosystem.
April 4, 2019
This app doesn't play well with large stores. The previous version just took the Product Vendor field and based calculations on that. The new version forces you to Sync products in its own system. It takes well over an hour to sync just 200 products and I have several thousand. If you close the app, it forgets its progress. Keep getting errors to sync a live rate which I have done like 12 times. Extremely buggy. The earlier version was much more solid.
Thank you for your review and feedback. We're sorry you experienced a slow and incomplete sync process. Sync issues are very rare. If you contact support when there is a sync issue, we can remedy the issue promptly. We've corrected the issue that was unique to your shop. Luckily, a sync issue doesn't stop the app from showing rates at checkout or prevent you from making edits to your rates. Also, in your case, because you were still using fulfillment services for product groups, the sync process isn't even required. We've sent a follow-up email to you as well, feel free to reply for further assistance.
March 25, 2019
Great app - solves our shipping config issues. We're using it on 2 sites and it works perfectly. Great support as well - definitely worth the investment.
March 23, 2019
I recieved great customer service when I recently had a problem... I'm still trying to figure out how to use blender rates but would def rather overcharge people shipping that I refund later rather then to shortchange myself customers shipping charges.