All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

June 4, 2020

UPDATE (15 Months of USE): The service and support keeps getting better and better. The consistent quality of service with the support team is found in fast Turn Around Times in answering questions and trouble shooting. We love this app. UPDATE (September 8, 2019): 6 Months in, everything is still excellent and the service is better than ever. We highly recommend this APP on the Customer Service alone; however, the APPs performance is awesome as well. Remember This: when you purchase any product you are also purchasing the service that comes with that product. The Customer Support for this app is unparalleled and exemplary. Thorough and detailed explanations are provided by phone or email and in the timely manner. The app is also awesome and very powerful. It actually makes planning out your shipping very educational and enjoyable.

Using app

Over 1 year

Total reviews

8

Average rating

3.5

5 / 5 Share

March 14, 2019

I used the app for multiple shipping methods and this app does a wonderful job and super fast to set up..thanks to great customer support (Brian) super helpful and does a great job on explaining the features of Advance Shipping Rules app. A big thank you to your team!

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2019

We have successfully made it work for our e-commerce store: https://olympianbitcoin.store Also, very quick response to our question via email. Recommended!

Using app

Almost 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

March 5, 2019

I love the app. It works well and does what I need it to do. Wish there was a way to automatically add new products to a group.. It's a little pricer than others but does the job.

Using app

5 months

Total reviews

33

Average rating

4.8

5 / 5 Share

Feb. 19, 2019

After struggling for a whole day to find an app that did exactly what I needed - I installed this. After getting most of the way through it, I contacted support and he walked me through the last steps on the same day I sent for help! Love the support. Thanks Heaps

Using app

About 13 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 19, 2019

Awesome app! I had an issue (caused by myself) that I needed dealt with and....your not going to believe this....There's a phone number! An easy to find phone number! I called and Brian took me through step by step how to correct the issue. Thank you!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

IF YOU NEED SHIPPING RULES JUST INSTALL THIS APP. RIGHT NOW. SERIOUSLY. I have been working with this app from last year and I just had one single problem, and when we tell them, their customer support did not only solve it ASAP, they also EXCEL at it as I have never seen before, the app is excellent at everything it does and the team behind it is really happy to help you. Please take this app as your first option if you are needing shipping rules, once again, serously. 10/10

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 31, 2019

This is a great app! It saved us a lot of shipping money. It let us separate packages for shipping. I would recommend this site for anyone selling mixed products on the internet. Great prices for First Class Mail and Priority mail too. I can't say enough about how well this site works - and at a low cost!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

Everything was effortless and the customer service unmatched. Highly recommend for complex shipping rule configurations.

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

We wanted to offer free shipping on a single product, which this app was able to do for us very easily. When I needed the rules to get more detailed, they provided great support via email and phone and walked me through how to get the functionality I needed. Great app!

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 24, 2019

Excellent app for automatically determining if an address is residential or commercial, and offering the appropriate rates with no customer input. Savings from this feature alone will pay for the app. We reported a minor bug that prevented a shipping option from displaying, and the developer responded quickly with a fix. An apparent limitation is that shipping methods cannot be reordered and the default method cannot be changed, but it turns out this is a limitation of the Shopify checkout page, not the Advanced Shipping Rules app. This one's a wise purchase for sure.

Using app

About 3 years

Total reviews

4

Average rating

3.8

5 / 5 Share

Jan. 9, 2019

I was having trouble like I normally do with shipping, I installed this app had a question and called for support. They answered on the 2nd ring and were able to help me set up and fix all of my shipping needs.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 8, 2019

Works great! Intuitive and capable. We use ASR on our retail and wholesale stores. Support is great too. Highly recommend...

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

I'm just getting started with this app and can see that it is perfect for what I'm using it for. I can now calculate shipping rates that come from my physical store in Maryland, while also calculating shipping rates coming from my drop shipping company Printful, based in North Carolina. Customer support gets an A++. I needed quick help and Brian responded to my emails immediately with a solution. The use of this app is going to be a game changer for my ecom store!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2019

The customer service is fantastic!! I received help in setting up the app even though it was during the holidays. Brian even set me up in a custom plan that fit our store better. 5 stars for this app and service.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 11, 2019

Simply put, this is the BEST app for shipping needs, works great and has the best support of any app on Shopify! August 2019, Brian continues to amaze with his outstanding support. If you need a shipping app that works and has GREAT support, look no further Follow up to my earlier review... This is the beat app I have used so far for my store. Outstanding support. If you have complicated shipping, this is the app for you. Another update... Support continues to excellent and fast. Thanks another update... 5 more stars...brian continues to provide first class support

Using app

10 months

Total reviews

18

Average rating

4.5

5 / 5 Share

Dec. 24, 2018

what a great app that helps with shipping and help us solve all of our complex shipping needs worldwide

Store

Kewlioo

Using app

8 months

Total reviews

27

Average rating

4.8

3 / 5 Share

Dec. 12, 2018

A very good app but once you start adding some subzones and then rates for each subzone you will easily hit the $99 a month plan and it's simply not worth the cost for a small business

Using app

About 3 hours

Total reviews

5

Average rating

3.0

5 / 5 Share

Dec. 7, 2018

This app makes setting up shipping costs by product size so much easier. I have been waiting 5 years for an app like this to improve shipping cost accuracy.

Using app

4 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 7, 2018

After trying several other shipping rate Apps, we decided on Advanced Shipping Rules. The Advanced Shipping Rules app has a lot of features, the admin section is intuitive, help files are informative and the support has been Excellent. And, unlike other apps, the shipping rates are calculated real-time on the actual shipping from and to zip codes using the shippers own calculations.

Using app

4 months

Total reviews

1

Average rating

5.0