All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 7, 2018

This app is brilliant, it has allowed me to implement some of our complex shipping rules etc that others did not seem to have the capability to do. It has taken me a bit of time to get use to some elements but the support to help me get there has been second to none! Quick response times, communication both via email and phone to go over some finer points... I can't recommend it all enough!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

The customer support is simply outstanding. Someone helped at literally 11:40pm in the evening (their time). Pretty damn impressive. And the app is wonderful too.

Using app

6 months

Total reviews

9

Average rating

4.0

5 / 5 Share

Oct. 3, 2019

The developer is accessible and responsive. He helped me set up some special rules for shipping. I sell perishable goods and merchandise. I highly recommend this app for folks who have various shipping needs and need to customize how they ship different groups of products. Update: I had to reach out to Brian when I was having an issue with shipping rates and he was very responsive, thorough, and knowledgeable, and helped solve our issue quickly

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

This app has made our custom shipping configurations possible, and easy to understand. Even better, their customer service is phenomenal—they're incredibly fast and explain things step by step to make it easy to get up and running fast. I wish every app was this easy work with!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2018

The app is great. We used it for PO Box shipping options. Brian was quick and knowledgeable in helping us. Highly recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 14, 2018

Utilizo esta app para bloquear zonas de envio y colocar precio de envio a diferentes codigos muy buena la instalacion y video explicativo

Using app

20 days

Total reviews

3

Average rating

4.0

5 / 5 Share

Nov. 14, 2018

Great App and even better customer service! they are extremely helpful in answering any set up questions, Highly recommend

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2018

Fantastic App which helps me save so much money on complex shipping arrangements with many off-site affiliates. Couldn't recommend it enough!

Store

FodShop

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

Brain was incredibly helpful and got my app and shipping rates set up in 30 minutes. Great customer service and support!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2018

Explained my problem to Brian, had me up and running in minutes, Excellent support and service. Thank You Brian Terry

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2018

This app allows me to do things I thought weren't possible on Shopify! For example: I can provide Pick Up options, Delivery options, and more for my customers which makes their experience so much better! I cannot say enough great things about this app and will continue to use it forever and ever.

Using app

About 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 26, 2018

This app is great! I love that I can have Sub Zones. That's a HUGE plus for us. We also utilize the Service Code feature, helping with our ERP integration. I've worked with Brian a few times on some things and he was quick to respond and easy to work with. They even just implemented FedEx SmartPost for us! Another plus! Would definitely recommend. You get a ton of features with this app.

Using app

6 months

Total reviews

2

Average rating

5.0

1 / 5 Share

Sept. 3, 2019

No way to automatically assign products to groups, and randomly empties groups. Really expensive too! Switched to Bespoke Shipping, one of many apps that is half the price, unlimited, and does everything we want reliably.

Using app

Over 1 year

Total reviews

2

Average rating

2.0

5 / 5 Share

Oct. 18, 2018

I had no idea what I was doing and Brian was super helpful in helping me set up this app. I would absolutely recommend this to anyone.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2018

Wow! What incredible service. We had a complicated shipping structure that I couldn't even begin to figure out. Brian was responsive, prompt, and spent a lot of time making things work. It took a few iterations, but he always quickly called and took as much time as needed to solve things. HIGHLY RECOMMENDED!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

Great app, and it did the exact function that I needed for some complex custom shipping rates. Great customer service too. Would highly recommend

Using app

10 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2018

Best custom shipping rates app in town. You can do virtually anything with it, there are no limits. And blended rates are just magical. I was also impressed by the speed and attention of support (took less than 1 day and 3 e-mails to solve my issue), so I recommend this app without doubts.

Using app

7 days

Total reviews

8

Average rating

4.3

5 / 5 Share

Oct. 4, 2018

I called support and spoke to Brian regarding questions about integrating with Printful. He was kind enough to tell me I didn't need his product because I exclusively use Printful as my dropshipper. Thank you!!!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2018

I am new to the Shopify family and just launched my site, then had a semi panic attack about the shipping prices (using some fulfillment centers who have high shipping rates). Called Shopify who recommended Brian and within 15 minutes Brian had me set up and ready to go. I am so relieved and thrilled and back to the excitement of opening Meowzzz.com!

Store

Meowzzz

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 3, 2018

I have seen other people say this...and I can verify it. Brian in support is fantastic. The best support I have seen in any app. He helps things work seamlessly. Between myself and a friend...we have 3 shops. Printful recommended these guys. And I notice they are listed as a preferred Shipping app in many other places. Top notch. Can't go wrong. Especially if you have complex shipping arrangements, Then you NEED this one.

Using app

About 1 month

Total reviews

4

Average rating

4.8