All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Nov. 28, 2017

5 Stars for Brian and the team...Sent him a message for some support, 30 mins later we are on skype talking and this product is able to do everything I want it to do. After paying Decimal a shed load of money I've had nothing come back from them so I went on the hunt for a product and came across this...If you haven't already tried it please make sure you do.

Using app

About 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

Nov. 18, 2017

Not only is the app the perfect thing I need for my complicated shipping rates from both dropshippers and in-house shipping, but the customer service is the best I have ever had. I called support and the developer of the app got on the phone, took the time to explain everything I needed and even set up half of it for me. It was the most amazing app set-up experience I have ever had on Shopify or anywhere else. I highly recommend giving these guys a shot!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 16, 2017

I had been struggling with the issue of restricting shipping zones for MONTHS! The guys at Advanced Shipping were able to solve my problem in 20 minutes! Amazing customer service, and a really great tool for customizing our shipping options. Could not recommend more highly!! Special shout out to Brain for being so awesome!!!!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 12, 2017

I'm laughing at the previous review saying "OMG I LOVE BRIAN!!" -- because honestly, I'm feeling the same LOL. First of all, this app is EXACTLY what I, and clearly many others have needed due to Shopify lacking in some shipping areas. It was the perfect solution to my many drop shipping account issues, and I couldn't be happier. Now, why do we love Brian? Haha, because he's not "customer service". He is HANDS ON with his app and will go above and beyond to make sure you are satisfied. After realizing my account needed more than just normal tweaking, he grabbed my number and called me right away last night to help. We stayed on the phone for a bit and he fixed my issue and then went even further to explain some things and make sure the app was working perfectly for what I needed. As someone who takes a huge amount of pride in my own customer service for my products - it is so refreshing when I run across the same when it comes to something I need. If you guys are reading this review - please know that the ONLY time I write a review for ANYTHING is if the experience has been 150%. .....or the crab cakes were BOMB ;) haha, thanks again brian! - Jessica

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

OMG!! I LOVE BRIAN!!! I was at that point of total frustration after searching apps and toying with code, I just couldn't seem to find the solution I needed. By the time I called Brian at Advanced Shipping I was crabby and feeling defeated. Brian was patient while getting me to clearly define my quandary. While so far, I'm a big Shopify fan, the shipping module is so painfully weak. I have a shipping fulfillment program which plugged in easy enough, but my issue came before the completed sale. I needed very specific rules in relation to shipping charges. Brian not only devised the perfect solution completely filling my needs, he stayed on the phone with my and completely set up my shipping module until it worked exactly as needed. What he did with me in about an hour saved me countless hours of additional frustration and struggle.' I LOVE YOU BRIAN! YOU'RE MY HERO!!.

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 10, 2017

This app is exactly what I needed. I tried tons of apps that fell short before I found this one and i'm so glad I did. I carry two lines, a womens line which I keep inventory on hand for, and a childrens line that I utilize dropshipping for. I needed to be able to distinguish shipping rates between those items. I had some difficulty getting set up, but I emailed customer service and they responded very quickly. He took an initial look at the problem and then gave me a call. From there, he set everything up for me! It works great and i'm very pleased with both the app and their customer service!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

I am So ecstatic with both the App and Customer Service. If you have different Vendors and Vendor location and each vendor's Shipping may or may not ship to certain countries Then This App is for you. They Have Detailed Documentation to assist you in their Help Center. If thats not enough you can always shoot them an email and get a response quickly. Brian has given top-notch CS anytime I had a question I receive an email or a Phone call so he can walk me through The Settings. This App Is a Must Have. They Rock! :)

Using app

11 months

Total reviews

16

Average rating

5.0

5 / 5 Share

Nov. 8, 2017

Does exactly what it's supposed to do. Very customizable. Brian was a big help setting up the shipping methods as well, great customer support, responded very quickly.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2017

I've been using this app for months and it's been essential to keeping our complicated shipping running smoothly. It's intuitive and easy to use and until today I've never needed support. When I emailed support today...they got back to me in a few minutes with the right answer! It's a great app with great service. I highly recommend it!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2017

I really needed help on the most important component to launching my store, SHIPPING. When I initially left my message, I did not expect a speedy response. I was relieved and surprised with the promptness of the callback and a voice on the other end saying "I am going to walk you through the process". Not only that but he inquired of the types of items I would be selling to make sure I assigned them to the right categories, the items I ship and those I drop ship using a separate vendor. I got off the phone ready to launch and fully understood what I needed to do when adding products in the future. He even gave me a few tips on the customer's expectation when shipping and his direct contact information. Two words: Thanks Brian! I give him a FIVE! Felicia www.inspiredbyhim.com

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2017

We needed our shopify store to be able send dimensional shipping info to fedex and and also to restrict a few specific products to only to certain countries. This app made our switching to shopify possible because it handles both of those and a lot more. Great documentation and phone support. Thanks Brian!

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 21, 2017

One of the best apps to get if you got different suppliers.

Using app

Over 2 years

Total reviews

15

Average rating

4.5

5 / 5 Share

Oct. 19, 2017

Great app, streamlines my shipping rates for eCommerce using different dropship suppliers and print-on-demand suppliers with flat rates. Lets me set a free-shipping threshold for products I choose, and exclude some from free-shipping. Perfect for people trying to set up the Free Plus Shipping marketing strategy. I had some trouble with initial setup, but the customer service was prompt and helpful. Get it.

Using app

2 months

Total reviews

3

Average rating

5.0

4 / 5 Share

Oct. 18, 2017

Brian was a big help in setting up the app to do what I needed. I give them 5 stars for customer service. After testing it all the shipping rates were correct. If i could have one more category I would give it 5 stars for functionality. I know I would have to upgrade to another plan just not worth to me yet. I am tough on reviews it is difficult to get 5 stars from me.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 16, 2017

Takes care of what I needed to do with multiple Print-on-demand services. Just don't set them up as "fulfillment services". That will stop the services from finishing the final stages of the API calls that tell your store the order is fulfilled. Helpful advice from ASR support.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 13, 2017

This app is a MUST have if you have different vendors and drop shippers. It will allow you to customize groups and drop shippers with their own shipping rates helping you and your business to not lose money whenever there is a multi-line order. Also, their support is prompt and fantastic. Well documented app. Give it a try!

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 10, 2017

Our company uses every size shipping box you can imagine as well as different shaped products with different weights and we had so much difficulty getting our shipping prices correct for the customers. I tried multiple apps and Advanced Shipping Rules has been the only one that we could set up to work for ALL of our products!!! It took me awhile to set up, however Brian was so helpful, he responded to my questions right away and assisted me in the setup process. He assured me that it would take a little bit to set up however once all the information was input we wouldn't need to mess with it. And so far its been great!! I had to make a few tweaks to box sizes the first few day but thats it!!! Its really been a lifesaver for our company! Thanks Brian and Thank you Advanced Shipping Rules! -ilana

Using app

Over 4 years

Total reviews

1

Average rating

5.0

2 / 5 Share

Oct. 2, 2017

I am a Canadian store that was looking to integrate Fedex ltl freight rates but support informed me that they don't support Canadian FedEx accounts. The app showed promise before running into this road block.

Using app

2 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Sept. 20, 2017

What an awesome experience getting our store set up with carriers and our negotiated rates. What could have been really complex for me to figure out on my own, was made easier to understand with the guidance provided. They answer the phone and tailor the structure to meet your business needs! Thanks!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 16, 2017

This app does everything we need and more. We have multiple fulfillment vendors with multiple shipping options each. Sometimes shipping options depend on product and vendor. This gives us that flexibility. The support is second to none. The updates recently done are wonderful and the program is now much more user friendly. If you tried it before, you need to try it again! The sub-zone shipping options will be a great tool for us, once I get around to doing the setup. Again, the support is fantastic if you are having any trouble at all they are right there.

Using app

Over 1 year

Total reviews

2

Average rating

5.0