All reviews

Rating Breakdown

  • 5
    92% (428 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (5 ratings)
  • 2
    1% (3 ratings)
  • 1
    4% (18 ratings)
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5 / 5 Share

Sept. 7, 2017

Awesome support! They helped me set up everything I needed when I was very confused! Def recommend!

Using app

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Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

Great App. Great new interface, makes setting rates so easy. Special thanks as well to Brian who is always on-hand for support. Cheers

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 5, 2017

I had a phenomenal experience with the app and customer service and I was compelled to leave a review. I have a very complicated shop which merges Printful fulfillment with manual fulfillment as well as some items only available as part of a pre-order. Brian at customer service walked me through each step to set it up correctly, and now I've passed the very last obstacle to launch my store. Thanks Brian and team!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 29, 2017

Quick respond to your requests. Great customer service and the app is very useful for simple shipping rule. I chose the Lite plan so I can restrict clothing items from free shipping on jewelry order over $50. Great app!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Great App. I am a Shopify Expert doing jobs to Support Shopify Storeowners through Storetasker.com - and have found this the best Advanced Shipping app - for times that products just won't fit within any Shopify Shipping rules. Shipping rules can be mind boggling to setup - but this app allows all to be done and work together. Great Support as well!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2017

Excellent App! The only method found to setup complex shipping rates with our many different sized Art products, including several Fulfillment services. Brian answered promptly and got all things sorted out quickly. It can be mind boggling to setup many complex products and trust that Shipping will be correct. Looking forward to new features coming! Thanks!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 8, 2017

$49 extra to do anything useful, a cut of which goes to shopify who continue to neglect shipping tools and force users to download these ridiculously expensive apps. Anyone considering shopify should seriously google about shipping problems before spending any time/money on this platform.

Using app

4 minutes

Total reviews

1

Average rating

1.0

5 / 5 Share

July 24, 2017

Smooth app, does what it says.

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 16, 2017

Simple, easy, and does exactly what it says. It helps me to constrict a few products to US only. It also allows me a few ways to adjust shipping pricing as well. Great app.

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 13, 2017

Great app, basically works exactly how you want it to.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2017

This app is solid. You can create whatever shipping rules you need, then assign it to a product. Then it will tally all the rates in checkout and display the accurate number for the customer. Automation that avoids errors - what more can you ask for?

Using app

--

Total reviews

3

Average rating

5.0

4 / 5 Share

June 23, 2017

Update, someone from the company finally got back to me to help install and use the APP. Thank you _________________________________ Worst APP company ever! I got this app to do restricted shipping zones and I needed help setting it up. I called them several times, no answer! Their phone is not even a real phone but a google voice phone! And I emailed several times and NO reply! Just uninstalled and will be using a different APP!

Using app

About 2 months

Total reviews

1

Average rating

4.0

5 / 5 Share

May 23, 2017

I was afraid I was going to have to find another platform for my shop because of our specialized shipping but this app. does the job! Everyone told me it could not be done but once I got this app. and talked with Brian he was very helpful and got it to do just what I needed. I can not say enough good things about this company and app. I would highly recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 22, 2017

Great app. I have tried 3 other shipping applications before this one which is the only that could satisfy all the needs my store has. Support was very quick, helpful and thorough. If you are reading this and wonder if you should pick this app, just do it! Yann Jaxson&Co.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2017

The support is absolutely amazing. I had a great conversation and the phone was answered promptly. I have never used another app with such incredible customer service :) If you use Printful and want blended shipping rates/rules, then this is the app for you!

Using app

10 months

Total reviews

7

Average rating

5.0

5 / 5 Share

May 8, 2017

For those who have no programming experience like myself, this app is for you. I had sales drop off because of a shipping problem and this application solved it. Super straightforward and Brian from customer service was very helpful. It's an app anyone can use!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 5, 2017

We searched and trialed all the shipping apps we could find for Shopify and Advanced Shipping Rules was the only one that had solutions for all the requirements we had for shipping from our store. Most of all is the ability to make use of the USPS Flat Rate and Priority Mail Regional Rate boxes. The app allows our buyers to get the most reasonable rate shipping options accurately calculated so they did not over pay (which really helps avoid abandoned carts) or underpay (so we lose money). Support was great and they spent the time with us to help get the initial setup working for us. Real phone support from patient software folks who walked us through the setup and helped us understand the interactions in the back end of Shopify. The app got us through the Christmas gift shipping frenzy without a hiccup. 8 months after our initial setup, we wanted to add some more complications the shipping rules and they where there again to help us get that setup and refresh our training on how to do setup.

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2017

So happy to write a review for Advanced Shipping Rules! I received excellent tech support! I downloaded the app and then contacted support for help. The support staff talked me through what I needed and explained to me what my problem was and showed me how to fix it on the Shopify site. It was very helpful!

Using app

13 minutes

Total reviews

1

Average rating

5.0

1 / 5 Share

March 3, 2017

I'd do 0 stars but I guess they don't have that option here. Insane. I've reached out 2-3 times via their chat option, their "customer service" phone number and I've emailed them. They have NEVER responded and it's been a week and a half now. WOW. Have they gone out of business???

Using app

3 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Feb. 28, 2017

Fast and helpful support. Powerful tool for custom shipping requirements.

Using app

12 months

Total reviews

7

Average rating

4.4