CBB • Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.3
feedback
205
chart
#352
All reviews
Rating Breakdown
Review RSS Feed
Oct. 15, 2021
Seriously AMAZING app and swift responses to my questions - and they even fixed my issues immediately. I can't thank them enough!!! My site looks gorgeous, thanks so much!
We are glad to know you love our app and swift support! I agree your store looks gorgeous🤩Thank YOU for trusting us and letting us grow together.🙌 All the best, The Incubate Team
Oct. 11, 2021
Great app and support. I am very happy with the quick and friendly service. I got quite a few customizations done for my shop and everything runs smoothly. Great experience to work with these guys. Much recommended!
We are amazed by your positive words; we appreciate the time you took to share your thoughts!😍 Thanks for trusting us and for spreading the word. All the best, The Incubate Team
Aug. 30, 2021
Works very well and if you get stuck or confused the support team is very helpful and quick to respond.
Thanks for such a nice review! Happy to hear you like our app and support; this motivates us to keep it up. :) Regards, The Incubate Team
July 13, 2021
Easy to use video app that doesn't require coding and comes with good support. We have been searching all over the internet & stumble across this app. Definitely worth checking out.
Your review made our day here!🤩 Thank you so for the kind words and for trying our app. Our support team will be ready 24/7 to help with anything you might need in the future too. We wish you the best in your business. Cheers, The Incubate Team.
June 16, 2021
Great app that did exactly what I needed it to. Support was also a big help. Highly recommended for anyone wanting to add videos to their store.
Thank you so much for your feedback and for trusting us. We are always striving to provide you with the best support experience, along with quality and reliable apps. So, getting such positive comments means the world to us. Thanks for helping us grow!🙌 All the best, The Incubate Team
May 25, 2021
This app blows my mind!!! The features, the smooth integration and one of the very BEST support teams I have ever came across. I've searched a long time and tried a lot of other apps, none can do what this app can do. If you want to integrate YouTube videos to your store, this is the one to go! GREAT!!!
May 22, 2021
GREAT customer service and app! Thank you, Larry Oller specifically for helping me! Five stars for sure! :)
April 29, 2021
I have never reviewed an app before on the Shopify app store, so clearly, Incubate has truly done something amazing for me to spend my time writing this review. --------Pros-------- -The customer service is the best I've ever seen... ever. I message. They reply. Usually within minutes. There have been many times where I get replies/solutions in under 10 minutes and I am on my way. -There is a lot of versatility with the app. You can truly do whatever you want with it. -It is rather easy to use! -It does what it says it'll do and more. --------Cons (but not really)-------- -Once or twice a month, I experience some sort of glitch with the app. Sometimes videos will disappear without reason. I can say for sure that a handful of times I thought it was the app but it was me and vise versa. On the flip side, contact them and they will have a solution in no time. I recently had all my videos stop working and contacted them. Within an hour, everything was back to normal and better than ever. -This could very likely not be related to the app at all but my website has a rather slow speed score. I am not sure if this is because of the app, the number of videos I have (around 15-20), or something completely unrelated. This isn't too important to me but I thought I'd point it out. Overall, 5 stars. It provides a more diverse experience to showcase my products that pictures simply can't provide. I look forward to continuing the use of this app on my website!
March 30, 2021
This was exactly what I was looking for! Love this app! I was able to place a High quality clip from YouTube on my home page, automatically start, and loop infinitely without having the annoying YouTube play bar and title and you can even remove the dark gradient! Tech support is great and responds quickly if any issue. Love it, worth the money
March 10, 2021
great customer service, great app. i had a problem using the video, but customer service took care of it within a day. Many Thanks
Feb. 11, 2021
This app is wonderful and has the absolute best customer service team! They checked my store without me even having to ask, to make sure the app was working well and notified me when they thought an issue had arised, come to find out there was no issue after all. The fact that they took the time to make sure everything was functioning properly on my website and notified me when they thought there was an issue and offered to help me, speaks volumes about them! I highly recommend this app to anyone who is looking to have their store stand out from the rest and values awesome customer service!
Feb. 2, 2021
I coudn't display the video correctly on my site. Team was very quick to reply and efficient! I recommend!
Jan. 22, 2021
This app was so easy for me to use. I have no HTML skills, and thank goodness, they were even needed! Just click and POOF! My video was live on my website and looping!
Jan. 19, 2021
I use it on my website to show a promo video in the background of my home page. Customer service is excellent and assisted me very well. Thanks
Nov. 27, 2020
Very helpful they were able to communicate with me and solve my concerns about the app, Thank You! ,
Nov. 4, 2020
NICE JOB I LIKE IT BEST STORE EVER IN THE UNITED STATES WOOOOO GAT BET GET JOB GLOIVE ILLLL ONIKLPOMNHN
Nov. 1, 2020
Couldn't be easier to get a full background video on the site. Simply point at a video and watch it work within 5 minutes.
Oct. 11, 2020
Mon thème ne prenait pas en compte les vidéos (sauf lien youtube qui ne fais pas pro du tout). Cette appli est super, je la conseille fortement. Si vous rencontrez le moindre problème, vous écrivez un mail et l'équipe vous répond en maximum 5 minutes ! Je recommande !
Oct. 9, 2020
I still haven't reached the desired result yet but must say Code Black Belt customer service team has been really helpful so far. I hope we can can make this work.