CBB • Video Background
Embed TikTok, YouTube and Vimeo videos right in your store.
Rating
4.3
feedback
205
chart
#352
All reviews
Rating Breakdown
Review RSS Feed
July 18, 2020
I posted gave the app one star, but I was immediately contacted and received direct support on configuring my background properly. It is now working pretty solid. The app for background could possibly use more tweaks to make it run smoother on all platforms, but for now I am satisfied with the service and support
June 25, 2020
I love the app it really improved the presentation of my site I got an awesome video up that connects with my customers... Im wondering if I can have different videos on different pages....
May 28, 2020
I've used this app on 4 stores now and it works out of the box superbly. If you need any fine tuning, the support is unbelievably good and rapid. This is one very fine app with an excellent support team to back it up. Highly recommend.
May 20, 2020
Nothing but 5 stars here guys, what a great team to work with. The team behind Video Background can change and adapt the app to our needs. We've had a change of layout and templates and switched around how we present our site, and they've helped and coded everything in the background for us, making it seamless and easy! Thanks so much for putting time into your customer service, it makes a huge difference for us.
May 17, 2020
I used the app to add a video background. The support was unbelievable! Even though I was still on my free trial period, my request was taken care of promptly and deligently! Thank you!
May 11, 2020
Very help app and has most of the features I need. The video created is responsive and works well on all screen sizes.
May 7, 2020
The customer service behind this app is amazing! We had some issues getting the app to work and they helped us right away. We have never had better customer support from an app! The customization on how you want to have your video displayed is phenomenal and it is super easy to use. They definitely deserve a 5-star rating and are well worth the subscription.
Hello, thanks for trying our app, The play video button in the middle of the page was not from our app but from your theme. We have already hidden it. I've recorded a video of your store https://youtu.be/VMi6e5tPWl0 where you can see how everything is working smoothly and there is no play button. Whenever you need any assistance with our app just drop us an email, we are always happy to help.
April 29, 2020
I really love this app, it works perfectly and they have the best product support team I have ever met. They are extremely efficient, hardworking, helpful and polite. I would like to extend my thanks to Senthil, Roberto Gaona, Deepika Kesavaraj, Ricardo Osorio, Carlos Henao, Andres Moncada and Dragana Begojev from the Code Black Belt Product Support Team. I totally recommend this app!
April 26, 2020
Awesome app, I wish it was a little cheaper per month. I also Wish you could isolate the video into one section as I have to change my nice white background to no background. This causes any issue with the video still being the left side drop-down menu.
March 18, 2020
Excellent service from the support team whenever I had any questions or needed configuration help. They responded quickly and with ideas to help me get the look I was aiming for. Of course every app has their limitations but with their support, I was able to find a solution I am happy with. Highly recommended!
March 17, 2020
Perfect, If you want to autoplay a video, but it would be better if it doesnt have the gradient at the start
March 17, 2020
cool app. I think it is the best app for Video Background on SHopify app store. I suggest to everyone!!
March 2, 2020
"SO BUGGY. I cannot replace an element or edit the preferences for my video. I cannot even chose the video I want as the background. Really brutal." Above is my original review. I am changing my review to 3 stars thanks to the great customer service and attempts to solve my problem. I am only rating 3 starts because I was still running into issues with loading other youtube videos on my site while using video backgrounds, the app seemed to cancel out my other videos so I could not use it.
Hello Josh, Thanks for trying our app. I can see that you contacted our support team and they configured the app for you and you were satisfied with the result, so we consider this request as solved now. Anyway, if you need any further assistance, just drop us an email at any time and we will quickly help you with the app configuration.
Feb. 17, 2020
I use this to cleanly embed video content into product pages. It's works very well. I loop the video so no ads happen at the end and it loads quickly and looks just right. I make a space on my product page and then target the youtube video to insert on that segment in the app.
Dec. 18, 2019
I AM REALLY DISAPOINTED WITH THE STAFF. THEIR VIDEO STOPPED WORKING ON MOBILE 2 DAYS AFTER I PURCHASED IT AND NO ONE IS RESPONDING TO ME TO FIX IT. LOOK FOR ANOTHER APP
This customer contacted us saying that the video was not working on mobile. We replied quickly to him showing the video working good on mobile (proof can be seen at https://youtu.be/mY1T-7wB-e0) and asking which mobile device he was using but he got angry and uninstalled the app and wrote this negative review. Then installed the app for a minute in another store just to write another negative review. When he contacted us we tested their store on multiple Android and iOS devices and found no issue. We replied quickly to their message.
Dec. 17, 2019
I used this app to add video content that I created on the website. I couldn't figure out how to modify my Venture theme so they did it for me in minutes! Great app and fantastic service.
Nov. 8, 2019
I used this app and it was amazing. It made my store look amazing with additional informative videos. Great Work. Keep it up. Strongly recommend.
Nov. 1, 2019
Since I have updated my theme, it doesnt work anymore. I have contacted the service team, but without the reply I was looking for. I dont want to send the video I am about to upload, but would like to have a solution on using the app on my latest theme.