All reviews

Rating Breakdown

  • 5
    81% (166 ratings)
  • 4
    9% (19 ratings)
  • 3
    3% (6 ratings)
  • 2
    0% (1 ratings)
  • 1
    6% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 16, 2016

Fantastic app and fantastic support. I have a tricky theme setup and the Code Black Belt team helped me set it up perfectly and was rapid in their response. The UI on the back end is phenomenal as well - super easy to change videos and put them where you want them. Bravo.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2016

Quite impressive app works fairly seamlessly and great support very quick.

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 11, 2016

Works great! Customer service was excellent.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2016

I received an answer very quickly and was able to make my website a lot more attractive in a matter of minutes. I highly recommend this app!

Using app

9 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 28, 2016

App works great, but I think $6/mo is more than it needs to be. All these Shopify apps seem to nickel and dime you to death.

Using app

Almost 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 24, 2016

AMAZING SUPPORT!!! HELPED ME OUT WITH MY PROBLEM ON THANKSGIVING DAY...CAN'T BEAT THAT. AMAZING APP TOO!!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2016

I wish every support experience was like this. The APP is great !! Thank you, Code Black Belt.

Store

Numuses

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

4 / 5 Share

Nov. 22, 2016

Sometimes can not see the video after saved all the changes.

Store

Pickie

Using app

5 days

Total reviews

1

Average rating

4.0

5 / 5 Share

Nov. 18, 2016

Wow! This app is amazing because of the amazing help I received configuring my video! The team responds quickly and was able to resolve my issues in a timely manner. Adding a video to my site will really help boost sales!

Using app

7 months

Total reviews

11

Average rating

5.0

4 / 5 Share

Oct. 18, 2016

Update: Mike responded to our review super quickly and offered a great solution to add a video under our product images that looks great. Brilliant customer service! Really easy to use app which makes it so easy to add videos to your homepage. Support has been fantastic and really responsive when needed. One extra thing we would love would be to add a video to the product images on product pages in Shopify without it covering all the photos. This would be an amazing bonus!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Oct. 14, 2016

This video is cool as it gets. It brings my site alive and can be placed just about anywhere on your sire. 5 Stars

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 22, 2016

Fantastic app, very easy to setup with great support.

Using app

3 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 24, 2016

Well lets start with the app- awesome perfect for what we wanted it to do. Next the customers service- The lads at Codeblackbelt are absolutely brilliant, they are very helpful and on hand to help with any issues we had as well as the turn around time cant fault it. Our recommendation is if you need videos check these guys out! Andre

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2016

I am absolutely thrilled with the service Wig Galaxy received from Mike and Frank at Code Black Belt. We had major issues at first and decided to just uninstall it and forget about it. We saw an email asking us to rate the app. i was brutally honest on how I felt and within minutes i got another email asking us how more in depth about the issue. He said regardless on whether we'd like to keep the service or not, he still would like to fix the issues for his other customers which I thought was great. We decided to give CBB another chance and I can not be happier with the results. Mike and Frank both were very quick and prompt to get the problem rectified and in the business world that speaks volumes. I would definitely recommend this video service to any and all business owners as a unique way to personalize yourself and help you stand out. Amber Wig Galaxy

Using app

3 months

Total reviews

3

Average rating

4.3

5 / 5 Share

July 30, 2016

Excellent add-on. Works just like described

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2016

Great app. Easy to install and the support is super responsive!

Using app

6 months

Total reviews

7

Average rating

3.9

5 / 5 Share

July 10, 2016

great app we use it at http://animalperformancetransmissions.com

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2017

I am super-glad that I found this app. First of all, it does exactly what you need: play videos on your website and make it look modern and professional. The setup is easy and the configuration and placement of videos is clear and straightforward. What really convinced me was that their customer service fixed some issues that came up in combination with my theme, even before I reached out to them. They found the issue and had it fixed within 24 hours after install. These guys absolutely rock: thanks Frank again for the continuing support! If you want to see how it looks like, visit winstonjgreene.com (I'm running the Jumpstart theme). Cheers! Update after one year with the app: I still think that this app adds significant value to my store, but what really has me convinced is the ongoing, uncomplicated, and friendly customer service offered by Frank and Mike from Code Black Belt. Whenever I had an issue, or couldn't configure something the way I imagined, these two would go out of their way to make it happen. And I mean even things beyond what the app offers. This is just the best customer service (and app), I have ever encountered. If you're reading at this and consider the app - get it.

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 30, 2016

Amazing app with great customer service. A must have!

Using app

5 months

Total reviews

24

Average rating

5.0

5 / 5 Share

June 7, 2016

Works exactly as advertised. Easy to use and nice effect.

Using app

Almost 7 years

Total reviews

1

Average rating

5.0