All reviews

Rating Breakdown

  • 5
    97% (2,541 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 4, 2022

Their customer service response time is always quick and the problems are solved promptly most of the time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I think this is all you need for any store. So helpful service and very useful apps. Glad I found this.

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

So far so good. I installed this app cause there are a lot of features in one app, it helps my site load faster. I chat with them to adjust the looks on the review page. Sheila helps me a lot, she could adjust it in minutes. Love it!

Store

Noesa

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Customer support is amazing. They help with any issues you may have from coding to smaller issues and questions you may have and they go above and beyond!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 1, 2022

Great service. There was some coding to fix and they did it straight away. Great app! Worth the extra $$

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 30, 2022

Great services. they helped me all i need. The App can do a lot and is the only app i need. I really like it.

Store

Apart

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

Love this app already, will save me so much time and money, it's like the Amazon of apps, thanks you far all in one....

Using app

40 minutes

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 27, 2022

I use this application and recently I needed support, John Paul and Andrei at Vitals was really a reliable help. Thank you so much!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2022

I have yet to fully utilize all the tools provided with Vitals, but it even there it's 100% worth it! Also one thing is sure , it's that the customer service is fast and reliable! (Thanks Magaly) I would recommend that app to, well, everyone.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 25, 2022

The customer support is friendly and helpful. My problem was handled very quickly and resolved immediately. I am very satisfied and enjoy working with the app. I can recommend it to others. Very easy to use and competent employees who help immediately. Thank you very much.

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 22, 2022

Great communication, fastest customer service. Always kind and friendly response. Helpful and user-friendly app. Highly recommended!

Using app

6 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 20, 2022

Great App! It gives great insight into what your customers are looking at in your store and how they operate.

Using app

14 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Jan. 18, 2022

Amazing customer service, responded my concerns via chat in matter of no time and resolved the issue very quickly. Definitely recommended to all.

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

New to Vitals and couldn't be happier so far! Ran into some development issues and contacted their support/chat function. I was able to get in touch with them quickly and Michael fixed all of them within minutes! Saved hours of scratching my head! This app has so many cool functions for my site and I cannot wait to explore more!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 17, 2022

The support is really fast and very friendly. They solved my problem very quickly - highly recommended!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 15, 2022

I love this app, I have deleted several other higher cost apps because Vitals offers it all-in-one. Best app EVER! User friendly, works perfectly and will increase your customer base and revenue stream guaranteed.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2022

The app works very well and the support is amazing. I've talked a support guy, Garry, and he fixed my issue in a few minutes. Vitals app worth to subscribe bcz of its tons of features and awesome support.

Using app

About 2 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Jan. 11, 2022

I use this mostly for upsells and site optimization. It's easy to set up with just a few clicks. Moreover, their support is phenomenal. Probably one of the best I have seen so far in helping me as a customer.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 11, 2022

Great app - super easy to use, doesnt slow down page. I'll continue to use. customer support is very good and helpful

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 7, 2022

Your team clearly earns the reputation you have with excellence Response times, willingness to resolve, answering EXACTLY what I asked with no BS whatsoever. Top class! You have totally earned my future business and recommendations.

Store

Ion8

Using app

12 days

Total reviews

9

Average rating

4.7