All reviews

Rating Breakdown

  • 5
    97% (2,490 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 18, 2021

This was a great addition to the store. I was able to boost revenue and give my customers great discounts. Also, Vitals customer service is great, very responsive, and helps fix your problems. I would recommend this app. They do offer a 30-day free trial.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 17, 2021

Vitals is amazing!! It has so many app features all in one that you really don't need many other Shopify apps to optimize your store. Their support is also great if you have questions and need help. I highly recommend it! The only downside is that the app doesn't work with Recharge, our subscription app, to upsell because it has a different checkout. If they could collaborate with the ReCharge software then that would be a home run!

Using app

11 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Aug. 16, 2021

I was using your chat customer service feature, and was helped by Michael J. They were incredibly helpful, and solved all of my problems with ease. This was some of the best customer service I've received in a while!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2021

Great app and awesome service from the team! Always happy to help and do it really quickly. This app has so many features of multiple other apps we had on our store and downloading it has meant we also save so much $$ by just having one app rather than several.

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2021

One of the best all-in-one apps. They have everything you need. You are only paying the price of 1 app to enjoy the amount of function equivalent of 10 apps, if not more.. Most importantly, the support team was responding so fast and are helping with all the custom changes. Really good They have made at least 50 changes for us.. and we exchanged email every couple of hours. So good!

Using app

10 days

Total reviews

23

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Can't praise enough how good the Vitals team is for fixing and accomodating the custom needs of our website, they respond extremely fast and get on with the fix straight away, and with photos and videos to show you the corrections. this is the best customer experience we have had out of Shopify app support, well worth every penny of the subscription and will continue! Thank you!!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2021

Great app and great support! It has a lot of features for boosting your revenue or for providing reviews. If you need changes, they are happy to help!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 9, 2021

We've used VITALS for a few weeks now adding more and more functionality as we go. We started with pre-orders and while it didn't work immediately for our site due to our custom code, the support team made it work very quickly and efficiently, they are very good at what they do!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2021

Easy to use. There are guides for every function in the app. Really helpful. Great App! Better customer service! Almost everything you need for e-Com is here.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2021

Great customer service. Really enjoying this all in one app. Having one app for all things vital is helping me increase conversion rate without much hassle of managing different apps

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2021

Quick, helpful customer service as always. By far the best customer service on any app in shopify! Highly recommend

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

A friend recommended this app to me and I decided to try it because I'm tired of the many different apps and the cost. I appreciate that. Also, it's easy to activate, the tutorials are simple to follow and quite helpful. I like Vitals. Customer services responsive and helpful. Thanks.

Store

StepUp

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

This app has so many different things that have really help me increase my conversion rate and the customer support is really AMAZING.

Using app

About 1 hour

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 3, 2021

App is working great so far, a lot of value in this app and great for shops that are starting out. This should come as the recommended app for all stores :D John has been really helpful in resolving my issues too, thank you John! I'm definitely converting.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

Rey was extremely helpful with Vitals, they responded in minutes and helped us with one of the apps on their platform.

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

So far so good. has a lot of features, not that I'll be using all of them but you never know. customer service is fast and helpful.

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 2, 2021

So perfect!Powerful and professional!The professional team responds very quickly, can perfectly solve my problems, work stably and quickly, and is the best software I have ever used!

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2021

Fantastic app that does so many things. Easy to set up and I love it. I have activated 7 different features so far and they all work brilliantly. I highly recommend this app.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 31, 2021

Amazing app and great care for customers. Have been using vitals for years, still one of the best apps!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2021

So easy to use & helps me feel less overwhelmed, which is huge! It has most of the features I needed to create more cross-& upselling options. The customer service team is also amazing, responded almost instantly to my request, and helped me with a customization within a matter of hours. Thank you!

Using app

3 days

Total reviews

3

Average rating

4.7