All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 30, 2020

5 STARS ON EVERYTHING! CUSTOMER SERVICE, CLEAN AND NEAT DESIGN ON FEATURES, CODING DONE FOR YOU. THIS IS A MUST HAVE APP FOR WHEN YOU WANT TO TAKE YOUR BUSINESS SERIOUSLY. LOVE THIS APP! MY TRIAL IS ABOUT TO END BUT I WILL HAPPILY PAY FOR THIS. TOTALLY WORTH IT

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

Amazing app, their customer support is as fast as lightning and super helpful! Thanks for helping us!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

Amazing app. Very easy to use and if there's something that has to be given a little tweak, their customer support is as fast as lightning and super helpful!

Using app

2 months

Total reviews

2

Average rating

4.5

5 / 5 Share

June 24, 2020

Jed quickly responded to an issue regarding trust badges and solved it right away. Time and again these folks have come through with an incredible customer experience. Thank you!

Using app

29 days

Total reviews

8

Average rating

4.5

5 / 5 Share

June 21, 2020

I am speechless on the intricacies of this app, and their support. I'm decently technical and they impressed me substantially with their level of knowledge and know-how.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 21, 2020

I asked questions and got answers only a few seconds later. In addition, Costin was able to find a solution to all the questions. Everyone in the Vitals team should give Costin a high five for good customer service ;)

Using app

Over 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 3, 2020

Is doing everything I'd hoped and more. The product bundling is very slick and it has replaced about 4 other apps, two of them paid ones. What is even better is the support team have been amazing when I've been unsure of things or run into a difficulty with how it's integrated with my theme. Even just to ask when I was unsure how their app would integrate with other things. They are also super open to suggestions of improvements and have already added some awesome new features since I started using it only a month ago. Would totally recommend to anybody.

Using app

2 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Sept. 17, 2021

Good customer service by Michael J. , who is professional and responsible. Great Thanks!!! Bad customer service by Jed, who does not help me with my request, and close my live chat, and do not let me enter the chat anymore.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

June 12, 2020

This app is really amazing...so many features in one app!! You can use as many or as few as you like, so there is great flexibility. Any question or issue I had was addressed immediately by a friendly and knowledgeable staff. They go out of their way to help with minor customization if needed too. Obviously, it's a bargain as well, having been able to eliminate several other apps from our store. Can't say enough good things about it!

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2020

Amazing customer service, fixed a bug I had on my site, great value for money, easy to use, loads of different apps all in one

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2020

Installed the app specifically for the Pre-orders functionality. It worked perfectly out of the gate, but after tweaking some code on an unrelated project, the pre-orders stopped working as intended. After reaching out to customer service they quickly solved the problem. This was on a TRIAL, not even the paid plan. The app doesn't seem to have slowed my site down at all either. Will definitely keep the app and become a paying customer.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 10, 2020

Some app developers price their apps as if they don't know shopify owners will need quite a few apps for a thriving store. All those amounts for all that functionality adds up. Fortunately there's VITALS, which combines so much more functionality at a fraction of the price. It has so many functions that I had either been paying more for, or was still looking for. Everything is really easy to implement, and when you have questions, customer service is great. The app's roadmap shows that there's more to come (hopefully at a price that remains stable). Really super value!

Using app

11 days

Total reviews

9

Average rating

4.4

5 / 5 Share

Jan. 4, 2023

Wow! Just Wow! I discovered this app few weeks ago and since then I keep read about it. And ... finally, I installed it! I already spend a full day on it and I keep discover! It is like a new toy and it is amazing! It really offers you a full pack of apps - from Volume Discounts and Product Bundles to Eu Cookie Bar and Free shipping Bar and SEO and all you need to make your cart attractive for customers. I even discover new functionalities - that I have no idea about till now - and I can only High Recommend for all shopify owners - it is just very easy to install and handle it! I am so curious about new results! :) Thank you, guys who made this one possible! I am thrilled! :) Update January 2023: I am still using the app and I have only good feedback for it! You must try it, to see how cool it is!

Using app

Over 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 5, 2020

Best app ever! This cover (almost) ALL! And the team behind are super! They help us with a coding problem we have working on for a long time. Thank you so much, Team Vitals, you rock our world! We are truly grateful for the app and the people behind.

Using app

11 days

Total reviews

13

Average rating

4.8

5 / 5 Share

June 4, 2020

Have A LOT of feature. I'm using probably 15% of the app only. Works good, but the most important is the very reactive support. Had a display problem, got resolved in two email exchange, perfectly. Cheers to the awesome support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

May 31, 2020

Added this app by someone's recommendation on youtube channel. I found this app very useful. It has all the basic apps which are required for store. It includes marketing apps, improving conversion ratio, etc. Basically, what all is required for your store. But most important thing is the support you get. When you will open this then you will be definitely needing support as when you set up each of these 40 separate apps you will be needing some kind of customisation or technical support. And Vitals team is always there for that. I had such a good support from Vitals team that I myself got motivated to give them a 5-star review. I loved this app and the support from Vitals team. Without doubt this is the best app on Shopify. No 2nd opinion is needed to install this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2020

I use it to create the promotion countdown timer. The service team is very professional. Help a lot, great service!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Not only they have amazing programs with various features, but they also have the best customer service, hands down! They certainly know what they are doing! Highly recommend this app and thanks again to Costin who helped us big time:)

Store

BAZZAAL

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2020

VLADIMIR FROM VITALS HELPED ME BETTER THAN ANY APP IVE EVER USED IN MY LIFE! I RECOMMEND THIS APP BC OF WHAT IT OFFERS AND THE TECH SUPPORT THAT LITERALLY EVEN GETS HANDS ON AND HELPS YOU WITH WHAT YOU NEED DONE!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

I have to say this is probably one of the most energetic reviews we've ever received and we appreciate it so much! :)

5 / 5 Share

May 16, 2020

This app is an incredible value and works very well. We were using a bunch of different solutions and not only saved a ton of money by using Vitals only, but all of the discounts work alongside one another so there are no conflicts. Huge shout out to Mihai from support. He is an expert and fixed a small issue we had within minutes. Cannot recommend Vitals enough!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

Developer Reply

We do our best to offer support as quickly as possible, and fix anything that we can! We're really glad you're having such a great experience with VITALS :)