All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2020

We have been trialing this app. The support team have been great to help us with any questions we have. The different apps within this app are very simple and easy to use. So far so good.

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2022

Amazing app! Customer service is incredibly fast and helpful and it is very clear that they are trying to improve constantly, they are working on new apps, they welcome feedback (and act on it!). The product bundles & volume discounts are so easy to use and are perfectly integrated with their review system.

Using app

Over 1 year

Total reviews

8

Average rating

4.9

5 / 5 Share

Aug. 4, 2020

Great App! It's exactly what I was looking for, what I had in my mind. For example the colorful wheel for discounts. This is simply fun and makes shopping an experience. It's the details that make the difference. And 'Vitals' is the perfect name for it!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2020

Great support, quick response and action. They fixed a bug that wasn’t even related to their app for me because they noticed it when fixing another issue. I’ve found this handy to just have the one app for many functions.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 30, 2020

Nice app, so many functions, and the support is so good. Solved all my questions! Thanks a loooooooot!

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2020

One of the main things I like about Vitals is no code required, all the apps are seamless. It has many useful apps for one affordable price. I contacted customer service to ask a query and the staff went above and beyond to assist me.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 24, 2020

I had some issues with the app at the beggining, but the support team was really helpful and now everything is working fine!

Store

CALEVI

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2020

I literally cannot rate it better than 5 stars. What can you say, this app has it all, you get of the price of $29 - apps that will cost you $200+, plus you'll save a ton of speed as it's only one app, plus the customer service is beyond amazing!!!!!

Using app

7 months

Total reviews

7

Average rating

4.6

5 / 5 Share

July 22, 2020

THIS APP IS BADASS! First, let me tell you that I am not one to install an app into my website unless I do heavy research first. Currently, our website sits around the top 25,000 websites for traffic in the United States. Okay, I emailed these guys for support just to see how quick they might be and BAM 20 minutes later a response. Holy cow! What! 20 minutes. Okay, time to install, boom, I'm in playing with this app and trying out new features for the next 10 hours. There are virtually no flaws in anything I tried although I did decide to do a cart page after the install which for mobile works much better even with the sticky add to cart. I digress, this app is the bomb, I emailed and bugged support with questions and best roll out options for certain features at least 5 times! These guys are the real deal, responses so good that it almost makes you cry how good their service is. In the end I'm using almost 50% of the apps available. ROCK SOLID! If you have a shopify website and don't get this app well then you missed out on the best app on the Shopify app store, there's no contest! Thanks guys for making my website even more Badass! PS... we are going to install this app on our other business website.

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

July 22, 2020

Support is excellent. They are very prompt in their responses, polite and helpful. I hope the app can make customisation easier so that I don't need to bother the support for every little thing.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 17, 2020

Amazing app, amazing support and amazing communication. I highly recommend this very powerful app..!

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

July 16, 2020

This app does everything you need and the support is amazing! 5/5 points. Saves you money on other apps as well!

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

July 15, 2020

This is by FAR the best Shopify app we ever used, excellent support and very good value for money. I would highly recommend using it.

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2020

One of the best apps that provide above and beyond services. Instead of getting multiple apps, Vitals will save your time and money.

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

Great customer service. Resolved the issue really quickly and provided lots of information. Really showed that they cared about helping us.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 7, 2020

I absolutely love this app! I had an issue when I was trying to input the product bundles HTML snippet code. My product reviews kept disappearing from my mobile website. After contacting the support team I had my problem solved in less than a few hours. Thank you Jed for all your help! I cannot wait to dive into all the other amazing features with app has to offer!

Using app

About 8 hours

Total reviews

4

Average rating

4.0

Developer Reply

Fantastic feedback to say the least! Thank you for sharing your thoughts and enthusiasm! We're always happy to help and make sure everything works!

5 / 5 Share

Oct. 5, 2021

Best app on shopify. Not that many people know about it. really fast replying customer service. Customer service feels like a part of my team and help fix anything when I update my theme. 30-35% of my sales are assisted by vitals. Must have app, pays for itself! Shoutout to Shiela A for being such an amazing help! This is the best app for shopify stores!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Honest and enthusiastic feedback like this is always awesome to read! We're dedicated to offering excellent services, day and night, 24/7

5 / 5 Share

July 2, 2020

Such a great app to increase your customer experience and order values. Recommend this app. We have found that with this app we have more subscribers and our customers are purchasing more. So happy we gave this app a. try.

Store

Ultima

Using app

About 1 month

Total reviews

4

Average rating

4.5

5 / 5 Share

July 1, 2020

This app does SO MANY THINGS! Installing each feature was easy (and fun tbh). I'm so grateful to have one app do what we would have had almost a dozen app plugins trying to do. The support has been wonderful as well. Vladimir helped me through several questions and even helped me install a badge that wasn't in the vitals stock pile (sustainable packaging badge). I look forward to installing even more features and watching our sales go up up up!

Using app

5 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 4, 2021

We use this app to help with additional sales and capturing email to keep the customers engaged. We love it and the team is very accommodating to any changes we need and very quick to reply! Today John sorted an issue that we have very quickly. Thanks again.

Using app

Over 1 year

Total reviews

4

Average rating

5.0