All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 9, 2020

I think Vitals is taking this platform by storm - not only a one-stop-shop with relevant and amazing products. The SUPPORT team is super fast and almost nothing gets in there a way to make unique custom changes within your store. ( Thank you Vladimir "once again" with your coding expertise) No glitches at all I even changed my THEME and with the plethora of software not a glitch anywhere. 10/10 for me. CEO and Founder John Kubbernus Kubby&Co Worldwide.

Using app

5 months

Total reviews

5

Average rating

4.8

Developer Reply

We always try to make sure Vitals is compatible with all the themes. Thank you so much!

5 / 5 Share

March 5, 2020

Must have app that removes to the need to get many other apps and keeps page loading quickly. The support is very good and the tech guy helped me clean up code left over from other apps I had deleted.

Store

Vezzosa

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

You have no idea how much we appreciate this kind of feedback! It motivates us to continue improving our app. Thank you for supporting VITALS! :)

5 / 5 Share

July 8, 2020

only just installed it, however the live service chat is 5/5 .. also its allowed me to remove a bunch of apps such as trackify pixel perfect - wheelio etc etc... see how it goes update: vitals is amazing, the live chat and instant support is just we all need, esp when something goes wrong vs waiting days for a solution. I wish i just installed vitals from day 1... my website speed is now incredible.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Always happy to help out! :) Keep digging through our apps and don't hesitate to reach us out again! Thank you!

5 / 5 Share

Feb. 28, 2020

This app does more than bunch of other apps together. I have it on both of my stores, and couldn't be happier. Piece of cake to get going with it, user-friendly and intuitive and customer service is superb. Gold nugget!!

Store

LOOMLAN

Using app

2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your trust in our support team! It's always our top priority to make sure your issues are resolved and questions are answered!

5 / 5 Share

Feb. 20, 2020

Amazing app! Customer support is even better. Cezar is the man! Thank you again, for all the help figuring out issues!

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using VITALS! It makes us happy knowing we can really help online businesses like yours:)

5 / 5 Share

Feb. 17, 2020

One of the best apps in the store. A lot of features for a high converting store. Best customer support!

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Thanks for the review! We're always here to help in case you have any questions or concerns!

5 / 5 Share

Feb. 14, 2020

Best customer support I've ever seen. Extremely quick to respond. Ask a question in the chat box, and they will fix your issue within minutes

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

"Fast" might be our nickname :) Joking. Thank you so much!

5 / 5 Share

Feb. 8, 2020

Amazing App must have for any site. Customer service is 5 stars. The pricing is great for all the features they give and are adding more.

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

We're speechless! Thanks for this awesome review!

5 / 5 Share

Feb. 6, 2020

We've been using this app for about 6-months now and absolutely love it! It works so seamlessly and really matches the layout of the site. You won't regret using this app! I've read customer reviews on other apps always claiming that the customer service is so fast, but I guarantee you those other apps are not nearly as fast as the Vitals Support Team (shout out to Vladimir). I had two separate requests this morning and they were both finished within seconds. Seriously! By the time I went to the printer to grab some paperwork and came back to my desk, I had already received an email that it was done. It's the best and quickest customer service I've ever had in my life.

Using app

4 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

5 / 5 Share

Jan. 30, 2020

Outstanding app. So many fab features for a good price. Very easy to use. Only used for a couple of hours and already seeing lots of benefits.

Using app

About 4 hours

Total reviews

11

Average rating

4.6

Developer Reply

We are really glad to hear that you find VITALS easy to use. Thank you!

5 / 5 Share

Jan. 30, 2020

-This is a must have app for any shopify store, only 3 or 4 features of the 40 would cover the cost already! -For all the stores out there suffering with shipping try this: Currency converter + Smart Bar + Shipping information, this line alone will take you months and months of research with other apps, while Vital covers end to end solution. -Yes not all features will work as expected but overall value of this app outweighs its cost -Integration feature is just brilliant, something no one else is doing -Support is super quick & efficient, will go the extra mile to assist Overall, it is a must have.

Using app

5 days

Total reviews

6

Average rating

4.7

Developer Reply

Sounds like a no-brainer. Really appreciate it!

5 / 5 Share

Jan. 28, 2020

HOLY CRAP!!! Is this the BEST APP EVER or what??? I spent DAYS screwing around with other apps that filled my Shopify store up with junk files. Enter VITAL apps. Wow, just wow. Hmmmmm... let's see.... Easy to use? TICK! Beautiful styles? TICK! Every app I need rolled into one? TICK! Plus these guys ABSOLUTELY ROCKED IT with their customer service - it's the best I've ever had! Plus their system uses caching that doesn't bog your store down. It's a shame others have to know about this, I feel like I'm getting an unfair advantage by using it... Thanks team from VITAL :)

Using app

3 days

Total reviews

7

Average rating

5.0

Developer Reply

Wow. One of the best reviews we ever got. You rock!

5 / 5 Share

Jan. 20, 2020

This is the best app I've ever used over my many years in ecom. The app is really easy to use and like that I have one place to go adjust my apps. The customer support has been wonderful and responsive.

Using app

5 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you very much for your feedback. We are happy to hear that you find our app easy to use and we will make sure that our customer support team gets to hear your positive feedback as well. Good luck with your sales!

5 / 5 Share

Jan. 17, 2020

Great App. The support team were extremely helpful with the issues/queries we had with regards to the app. Highly Recommended.

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

We are here whenever you need help, in order to make sure everything goes smoothly

5 / 5 Share

Jan. 15, 2020

We have been very happy with this App and with the Customer Service. There are a lot of "built in" apps within the overall product. We only use 10% of them so far, but really love the ones we are using and find a value in the app with just those 10%. We would highly suggest it.

Using app

Over 1 year

Total reviews

15

Average rating

5.0

Developer Reply

We are very grateful that you took to leave us this wonderful review.

5 / 5 Share

Jan. 13, 2020

This app is great, so much functionality and great support! I would recommend this app to any Shopify user!

Using app

5 months

Total reviews

4

Average rating

4.8

Developer Reply

We will make sure that we'll keep the same level of kindness. Thank you very much.

5 / 5 Share

Jan. 7, 2020

This app is a no brainer, start the trial and you'll see so many valuable apps that will help. From 'Add to Cart animation', to 'Bundle Deals' and even a Wheel of Fortune, and 30+ more apps to check out. Additionally, the customer service will respond in 24 hours or less, and will likely solve the issue in that period. All in all you should get this app, and they are adding to it still.

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

This helps us so more customers find out how merchants like you are valued here in the VITALS family!

5 / 5 Share

Jan. 2, 2020

A sure 5 star review. We have been so pleased with this app for all that it has to offer and how smoothly it all runs. We save so much money from eliminating all the apps that this one covers. Our conversion rate has also increased noticeably! This is the best app we have had yet, thanks so much, we are so appreciative.

Using app

About 2 months

Total reviews

6

Average rating

3.8

Developer Reply

Thank you for the review! We really appreciate customers like you. We really try our best to make sure we can help everyone as quickly as possible.

5 / 5 Share

Dec. 20, 2019

The app is amazing, so far all the apps inside this app work seamless, they are super easy to configure (in many cases you just need to press a button and it's done) and it does affect the speed of the store. You can save a lot of money as you can ditch all the other apps you have installed that do the same and it also helps improve the store speed as fewer apps mean your store will load faster. The support is astonishing, every time I contact them I get a timely and meaningful reply.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Reviews like this really make us love what we do. Thank you. We appreciate the feedback.

5 / 5 Share

Dec. 11, 2019

Great collection of apps for enhancing your site and extremely helpful and responsive customer service!

Store

Omvits

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing VITALS! You're the best!