All reviews

Rating Breakdown

  • 5
    97% (2,490 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,174)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 20, 2019

The app is amazing, so far all the apps inside this app work seamless, they are super easy to configure (in many cases you just need to press a button and it's done) and it does affect the speed of the store. You can save a lot of money as you can ditch all the other apps you have installed that do the same and it also helps improve the store speed as fewer apps mean your store will load faster. The support is astonishing, every time I contact them I get a timely and meaningful reply.

Using app

About 1 month

Total reviews

3

Average rating

3.7

Developer Reply

Reviews like this really make us love what we do. Thank you. We appreciate the feedback.

5 / 5 Share

Dec. 11, 2019

Great collection of apps for enhancing your site and extremely helpful and responsive customer service!

Store

Omvits

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for choosing VITALS! You're the best!

5 / 5 Share

Dec. 4, 2019

Loving this app and Cezar is wonderful. Fantastic customer service. I highly recommend Vitals to anyone. Thank you!!!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

You're the best! We love having customers like you!

5 / 5 Share

Nov. 29, 2019

Cezar from VITALS never fails to deliver his great services. Fast response, patient and good communication. This is my third store with vitals installed. Highly recommend.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

We'll let Cezar know you mentioned him in your great review. Thanks!

5 / 5 Share

Nov. 28, 2019

By far THE best support ever from an app developer! I had a lot of problems in my store which were all caused by other apps that left lots of code on my site causing speed issues and other clashes. I found that the most useful part of this app was the automatic currency conversion (only one that works with Shopify's new multi-currency!) but it's a great advantage installing just this one app as installing lots of different apps causes site speed problems. Highly recommended!

Using app

16 days

Total reviews

3

Average rating

5.0

Developer Reply

We are really glad to hear your recommendation. This is boosting us on keeping up the good work!

5 / 5 Share

Nov. 20, 2019

Incredible Value for the price - not 100% customizable but you can suggest features AND they listen. They have a fully visible Roadmap on trello. 100% pro Devs. Support is A+ (Responded within in hours)

Using app

About 17 hours

Total reviews

6

Average rating

4.8

Developer Reply

We always listen to the suggestions we get. This is the way we made VITALS this great. Thank you so much for this wonderful review!

5 / 5 Share

Nov. 15, 2019

Their customer service is unmatched by any other company I've seen. I was trying to get something to work for a while and finally gave in and used their chat feature to get help. I got a response immediately (at 1:30 am PST!) and the issue was fixed within 2 minutes (thank you Cezar). I can also drop almost all of the other apps I have plugged into my store for seamless management. Really impressed with the quality and the service. I don't think there is a better option out there for the price.

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

As always, we are here if something does not align accordingly. High five to you for this wonderful review :)

5 / 5 Share

Oct. 16, 2019

great app, all you need in one place. also great and easy customer support, I really enjoy it! Thank you, guys!

Store

Oneposh

Using app

18 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your trust in our support team! It's always our top priority to make sure your issues are resolved and questions are answered!

5 / 5 Share

Oct. 15, 2019

This app was recommended to me when i was looking to set up bundle offer and upsell for my products, i managed to set everything up very easy and i am very happy with it, also they have greau customer support that helped me right away. I strongly recommend, really easy to set up and customer support is very responsive!!!

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Your recommendation is very much appreciated. We'll make sure to keep the app the greatest :)

5 / 5 Share

Oct. 10, 2019

Excellent App, all i need and more in one place. Even with a suggest an app feature. akvalvesltd.com

Using app

About 2 hours

Total reviews

9

Average rating

4.7

Developer Reply

Thank you so much for the kind review! We really appreciate your feedback!

5 / 5 Share

Oct. 3, 2019

VITALS promises a faster load speed and better user experience - and it sure follows up with gusto! Though we haven't used 70% of the available functions, we keep finding reasons to test them out. Makes its money back quickly - well worth the investment.

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the review! We are always here to help if you need it in the future :)

5 / 5 Share

Sept. 25, 2019

Great app, fantastic support. It's great how one app can do so much and save so much time! Highly recommend.

Using app

11 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

Awesome loading time, support is very efficient and you can tell they want it to work perfectly! Love the app

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 19, 2019

We use this app for multiple purposes, and it runs fantastic. The UX is great, it's easy to use, doesn't interfere with anything else and best of all the support is first class. The team have helped us with bits and pieces and are so helpful and responsive. Must have!

Using app

3 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

This app is a must get. The developer is very helpful and helps me whenever I have problems. GET IT NOW!!

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 24, 2019

Support team made unauthorized changes to our bulk pricing settings. Unable to correct their changes and support has gone radio silent. Super costly experience made worse when support chose to ignore the issue rather than address it.

Using app

7 days

Total reviews

18

Average rating

1.8

Developer Reply

Hi there! Thank you for your feedback. The root cause was identified to be a synchronisation issue between Vitals and Shopify, due to the very large number of products in your store. We've completely rebuilt the synchronization bridge back in 2019.

5 / 5 Share

Aug. 20, 2019

This is a really great app! It increased our website speed a lot and the customer support is just amazing ! Really thanks a lot!

Using app

6 days

Total reviews

14

Average rating

4.7

5 / 5 Share

Aug. 15, 2019

Always prompt service and a really nice app (or set thereof). I have this running on a few stores. It's sort of a mandatory app at this point and is well worth the $30/mo if you have the traffic to back it up.

Using app

6 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Aug. 10, 2019

It is a pleasure for our team to work with your app. Excellent support and a fantastic app! Thank you.

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

Amazing customer support! Always helpful and super responsive.... walk me through everything and I never have to wait too long. Very very dependable customer support and whenever I email them I now I can get a response back very soon and a genuine attempt to help solve whatever problem I'm facing!

Using app

19 days

Total reviews

2

Average rating

5.0