All reviews

Rating Breakdown

  • 5
    97% (2,532 ratings)
  • 4
    2% (49 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,176)
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5 / 5 Share

Jan. 8, 2025

Excellent app and the best value for money on the Shopify App Store

Using app

Over 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 7, 2025

Very good

Store

Faricci

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 6, 2025

We are enjoying using Vitals. We are not using all the available Apps but are happy with the ones we are using. Also, great and accessible customer support which is always a good sign. Thanks Team.

Store

VERGE

Using app

About 1 year

Total reviews

9

Average rating

4.2

5 / 5 Share

Jan. 6, 2025

fast service and fast help! Thank you so much!!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 5, 2025

the app is really good and useful.

Store

Danix

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Jan. 2, 2025

Excellent customer always there to help, thank you Kliphord D.

Store

Glowup

Using app

1 day

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 29, 2024

Tout va bien depuis le début de mon aventure. Merci

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2024

We have been very pleased with the diversity of offerings through Vitals. If we had one recommendation for enhancement, it would be to the bundling features. We ran into placement issues that made one of our bundle offerings difficult for customers to locate and take advantage of during Black Friday/ Cyber Monday. We continue to experiment with offerings and are pleased with the app as a whole.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2024

Vitals has greatly helped me understand whatever the hell I've been doing because I don't really understand it completely like that. BUT vitals has made the job a lot easier to maneuver around and go about it. So for that reason, I thank you, and you can have all 5 of my stars fr. (oooo you want to give me a free subscription for a year now ooooo you love me oooooo)

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 22, 2024

Great app, gives you unlimited apps, customer support was super nice, Miriam G really boosted my site. Thanks .

Store

Volo

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I LOVEEE this app. It is so nice to have all of the features you need in one app.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Veel functies

Store

Daweli

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Installed the app today. It does a great job of walking you through initial setup. I was concerned that with 40 tools, it would be a giant mishmash of settings, etc. But this was not so. It is very well organized. One surprise was that the 30 day free trial is not the default. It's only 7 days to start with. You have to setup and enable some of the tools to earn the full 30 days. At first, I was annoyed, but then I saw how well they guide you through this, making it easy to take the steps and earn the extra time. This approach was highly effective in helping me to get immediate benefit from it. Now I'm completely satisfied and happy with Vitals. While setting it up, there was one thing I thought could be done better. I reached out to them and they had a solution in about 30 minutes. I was completely blown away by their responsiveness. I am a very happy customer. I could not have wished for a better Day One experience.

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 18, 2024

Jed from support respond in 2-3 mins and solve the problem.

Store

HEORSHE

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 17, 2024

Every store needs this app first before considering any other one. Excellent customer support too!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 18, 2025

The VITALS team is incredibly responsive! They reply quickly and professionally to every request, ensuring a smooth and hassle-free experience. Their support team is not only fast but also very knowledgeable, always providing clear and effective solutions. It’s rare to find such a dedicated and customer-focused service. Highly recommended!

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback. We understand how frustrating these issues that were experienced during the promotion period. I'm glad that we’re able to provide additional clarification about this situation and also address your concerns via email. We greatly appreciate your patience and understanding and look forward to hearing from you. We're committed to working with you to ensure a smooth experience with our app.

5 / 5 Share

Dec. 13, 2024

Has everything I need.

Using app

10 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

Like 50 apps in one.. well worth the money and I dont know what i would do without it! The best part is the super responsive, quick and helpful customer service. I had a couple of issues where I couldn’t figure out why some things weren’t showing up and they sorted it out within minutes. Highly recommend!

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2024

This is a must for any small business owner who wants great apps for his website!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Excellent app. I’m using it daily

Store

V4S

Using app

Almost 3 years

Total reviews

1

Average rating

5.0