Vitals: Reviews, Bundles & 40+
Reviews, Bundles, Theme Sections, Wishlist - all in one app
Rating
4.9
feedback
2,613
chart
#784
All reviews
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Dec. 8, 2024
I can't see all these 5 stars. (1) Why on earth would any lead capture app give up the code to a fake email rather than deliver the code by email. That's the entire point of it. (2) If you use spin the wheel, all you have to do is click the page and it will go away. So, the decline statement is useless. Usage charges will break the bank. Every app promises conversions until you ask them about it. If every app produced those conversions we'd all have 100% conversion would we not? The sale timer is cool, but plenty of those out there. The star reviews are cool, but again, plenty of those. Usage charges & codes given for fake emails that clutter up your lists are the two biggest drawbacks.
Thank you for your feedback. We understand and appreciate all the points you’ve raised and have reached out via email with detailed responses. Please rest assured that all our app’s functionalities are developed after extensive market research. For example, requiring customers to close the Spin the Wheel app only via the Reject/Decline button, without allowing dismissal by clicking elsewhere, is not recommended as good UX practice. Visitors value the freedom to navigate websites, and limiting this could negatively impact their experience. Regarding the usage charges you mentioned, these apply only to specific features. If those features aren’t used, no additional usage charges will be incurred. All of the mentioned usage charges need consent to continue. We’ve also provided additional assistance via email and appreciate your continued partnership. We value your understanding, and we look forward to ensuring you have a smooth, satisfying experience with our app.
Dec. 3, 2024
As a business owner, I rely on tools like Vitals to run my promotions smoothly, especially during peak sales events like Black Friday and Christmas. Unfortunately, this app works like the flip of a coin—it’s completely unreliable. During the biggest marketing event of the year, our Buy X, Get Y and bundle promotions failed miserably. Discounts were inconsistently applied, leaving us to manually adjust orders, which cost us over AT LEAST $15,000 in lost sales and additional staffing costs to fix the mess. Worse, their "support" was nonexistent when we needed it most. If you’re looking for an app to automate your promotions, don’t trust Vitals. You’ll lose money and spend more time fixing their errors than actually running your business. For entrepreneurs who can’t afford downtime or lost revenue, I strongly recommend looking elsewhere.
Thank you for your feedback! We understand how important this is for your business, especially with customized international pricing. While this can sometimes lead to complexities, we’re actively working on improvements to better support these scenarios. We’ve also sent you an email with additional details and are here to assist further if needed.
Nov. 30, 2024
I can't believe how many amazing apps Vitals has to offer in this bundle. I honestly don't know how I didn't discover this app earlier. I would have saved so much time and energy had I just installed this app, rather than the dozen or so different apps I had installed. At least I can delete all the other apps I will never use again because the apps in Vitals are so much better than anything else I had.
Nov. 28, 2024
Recomand, super utila aplicatia, mai ales daca esti verde si vrei sa bubuie vanzarile ))
Nov. 24, 2024
me gusta un poco cara pero igual tiene varias app y eso es bueno y casi todas funciona muy bien
Nov. 24, 2024
I started using this app for my new webshop. The staff of Vitals has been super friendly and very quick with their help and responses. Would recommend!!
Nov. 23, 2024
Nov. 16, 2024
Nov. 16, 2024
Very easy to setup. Costumer service is kind and fast to help. I like the upsell builder a lot, but also Visitor Replays is a win. Highly recommend it!