All reviews

Rating Breakdown

  • 5
    97% (2,543 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 23, 2023

Best support I've ever seen.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2023

Too good experience till now!

Store

Qeepin

Using app

6 days

Total reviews

11

Average rating

4.6

5 / 5 Share

Sept. 21, 2023

A very nice application that I use on all my stores, easy to set up and very effective. this morning I had a problem importing reviews with the CSV file but the customer service is very fast and professional I highly recommend the vital application. Many thanks to the team especially the kindness and good communication. I give you a mark of 5/5

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

Félicitations, nous avons eu un service impeccable

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 19, 2023

A wonderful app Great support Just great

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2023

Super useful features for my store. It helps you build trust with your customers, improve their experience on the website and increase the conversion rate. Plus, the customer care of Vitals reply to your questions or concerns in minutes and they don't leave you until you have resolved all of your problems. Absolutely recommended.

Store

Wearace

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2023

Excellent suivi. J'ai obtenu réponse à mes questions en un temps record. Courtoisie et gentillesse de la part de l'agent. Merci

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 13, 2023

Great functionality, added to all the time, and absolutely stellar support. All Shopify Apps should aspire to be like the Vitals team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 12, 2023

The application performs flawlessly without any hiccups, providing a seamless and efficient user experience. In addition to its exceptional performance, it boasts outstanding customer support that truly sets it apart. The combination of a smooth, trouble-free operation and top-notch support ensures that users can rely on this application with confidence. Whether you're a newcomer or a long-time user, the consistent excellence in both functionality and customer service makes this app a standout choice in its category.

Using app

About 1 year

Total reviews

13

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

If you want a great app with a world class customer service that always ready to help you, then this is it. Vitals' customer service is actually CARE about you, they are here to serve, they make the world a better place! Instead of just answering question like a robot. Thank you very much Vitals & Vitals' Team, I really appreciate it! 100 Stars!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2023

Kliphord D. Helped me with a few issues I faced, he quickly solved all of them, absolutely amazing.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 8, 2023

Best app ever, greatest customer service of all the apps

Store

Violure

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

AMAZING, RESPOND FAST, EFFICIENT AND PROFESIONAL 10/10

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 5, 2023

Excellent app and excellent support. I had a customization I wanted and the support helped me by chat within 2 min. Incredible !

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2023

J'ai eu l'une des meilleures experience client avec l'agent de vitals qui s'appelle John, il a très vite répondu a mes questions et ses suggestions étaient vraiment instructives. Vitals a une équipe très professionnelle et aidant. Si je pouvais donner 10 etoiles je l'aurai fait avec joie. Merci vitals Lankaba

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 1, 2023

Un grand merci à John Seth. S Rapide, efficace, patient et sympathique Il a vite résolu mon problème !

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

John Seth was tremendously supportive with me. I had a question that I simply couldnt resolve and he was patient and very informative. Highly recommend vitals app and the support team is top tier!

Store

Ambergo

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2023

Hello! Very good service, they solved a technical problem immediately. I recommend it, thank you! :)

Using app

5 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Aug. 23, 2023

出现问题,及时沟通,能够很快的帮忙解决,问题很多的时候,也能够很耐心的帮忙一一解决。批量销售目前我们使用最多的工具,希望可以给我的店铺带来更大的效益。他们的客服回答问题很迅速,讲解也很细微,每次讲解的都很透彻

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 22, 2023

Awesome! Must have app for every shopify store. Tons of apps inside and runs reliably. If not, the CS response quickly and even record a video to show you the step by step. Amazing!

Store

HEEWING

Using app

2 months

Total reviews

1

Average rating

5.0