All reviews

Rating Breakdown

  • 5
    97% (2,543 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,150)
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5 / 5 Share

Aug. 18, 2023

I recommend this application, it is very useful and easy to set everything ... their support is very good

Using app

Over 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Aug. 18, 2023

I saw a recommendation for Vitals app, and thoroughly love the functionalities and features. Best of all, the live chat support has been nothing short of prompt and amazing. Whatever I enquired (however small) was handled amazingly. As a brand who focused on aesthetics + functionality, I am really happy to be using Vitals to grow the business. Thank you team!

Using app

10 days

Total reviews

3

Average rating

4.7

5 / 5 Share

Aug. 17, 2023

This app replaced several others for me, so the cost is 100% worth it. Plus, their support is the best out of any app I've tried. So happy I found Vitals!

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 16, 2023

Im very happy with the App. You get a bunch of Apps in one subscription. The customerservice is there to help. I can defently recommend this App.

Store

Calypto

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

The support so far has been amazing! I have had quite a few questions and everyone on the team has been able to assist me and promptly. Highly recommend this app to boost conversion and overall store improvement.

Store

Jaspa

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 15, 2023

Top Support und unglaublich viele Features, sehr empfehlenswert! Für jeden Onlineshop ein muss!!!!!!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 13, 2023

Super customer support. Verry happy with Vitals in general. Everything you need without spending lots of money. Recommend!!!!!!!!!!!

Using app

About 1 month

Total reviews

17

Average rating

5.0

1 / 5 Share

Aug. 11, 2023

I rarely write reviews, but my experience with Vitals has compelled me to share my ordeal. To say I'm disappointed would be an understatement. I installed the Vitals app hoping to streamline my store's operations and enhance its features. Instead, I was met with a series of unfortunate events that have left me frustrated and regretful. Firstly, after integrating the app, my store started experiencing glitches. Product images wouldn't load, the checkout process became a maze for my customers, and the site's speed dropped dramatically. It was as if I had unknowingly invited a digital tornado into my store. But what truly added salt to the wound was their customer service. I reached out, hoping for a swift resolution, but was met with delayed responses and generic troubleshooting steps that seemed like they were pulled straight out of a beginner's manual. It was evident that their support team was either ill-equipped or simply indifferent to my plight. After multiple back-and-forths, not only was my issue unresolved, but I also felt like I was being blamed for the problems their app introduced. The final straw was when they stopped responding altogether, leaving me to fend for myself. I've since had to hire an external developer to fix the mess and restore my store to its former glory. The financial and time costs have been significant, not to mention the lost sales and frustrated customers. In summary, if you value your store's functionality and your peace of mind, I'd strongly advise looking elsewhere. The Vitals app might promise an "all-in-one" solution, but in my experience, it delivered an "all-in-none" outcome.

Using app

3 months

Total reviews

4

Average rating

1.0

5 / 5 Share

Aug. 10, 2023

Perfect support and very good app. it's easy to setup and very convenient. There are a lot of applications inside which is appreciated

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2023

A lot of apps for a great price. Haven't yet got to test out how they work, because I haven't released my shop to the public. But I can see how these apps will make sure the customer is constantly receiving discounts, upsells and the opportunity to have all the products following them through the pages. This app is a package of good apps, that helped me with marketing a lot. Exactly what you need for marketing in this one app.

Using app

21 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

We love the Spin to Win app. Anytime I had a question or needed help I always got a quick response and help to fix something if needed. Everyone is super friendly and knowledgeable.

Using app

Over 2 years

Total reviews

9

Average rating

4.9

5 / 5 Share

Aug. 7, 2023

This is a review on their customer service. They are quick to respond and will always try to tailor your needs or questions that you may have about their app. Definitely recommend!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2023

Really great app and customer service is on point. Very quick to answer any questions or concerns. Would recommend this to others for sure.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2023

Amazing! And their support is great! Gary helped me with solving my problems, and this app has brought a lot of revenue to my store!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

Great customer Service, Really powerful app for the price! A must have for enchancing the quality of your store!

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 5, 2023

soy nuevo en la esta aplicación y estoy muy contento con ella el equipo de atención al cliente es magnifico

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

This is a great app with even greater support. I am not sure if there's only one employee, or they're all named Gary, or it's always Gary who's helping me, but anyways; special thanks to Gary! No matter the issue; support(Gary) is there to fix it for you ;)!!

Store

Lumingo

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

Gary S. helped me out a lot, great app and a very helpful team behind it, I look forward to continuing my work with them.

Using app

18 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 3, 2023

John Paul B. was a great help to me and after working with him I'm even more happy with the app thank you for the help and making my website better

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2023

Works great, very good and fast support, I will recommend! tons of good apps! the app keep developing and thats amazing!

Using app

7 months

Total reviews

2

Average rating

5.0