All reviews

Rating Breakdown

  • 5
    97% (2,484 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (13 ratings)

Reviews with Text

  • 85% (2,168)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 17, 2023

John Seth was super helpful. He answered all of my questions, helped me resolve my issue and did it in a very fast manner. I'm very please with the service he provided.

Using app

Over 2 years

Total reviews

5

Average rating

3.4

5 / 5 Share

March 16, 2023

As an e-commerce business owner, I've been using the Vitals app on my Shopify store for over a year now, and I must say it has been a game-changer. This app is a comprehensive integration solution that offers a plethora of functions, making it an essential tool for any Shopify store owner looking to optimize their store and increase sales. From social proof features like reviews, countdown timers, and trust badges to sales boosters like upsell and cross-sell offers, Vitals has it all. What's more impressive is the app's pricing - for the range of functions it provides, it's incredibly affordable and has helped me save money on other apps and services that I no longer need. But what really sets Vitals apart is its fast and reliable customer support. Anytime I've had an issue or question about the app, their team has been quick to respond with helpful and informative answers. Overall, I highly recommend the Vitals app to any Shopify store owner looking to streamline their store's functionalities and boost sales. It's a valuable tool that has become an integral part of my e-commerce business, and the exceptional customer support only adds to its appeal.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 15, 2023

Very good support, John Paul B. was very good and nice. Very good support, John Paul B. was very good and nice.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2023

Amazing app and an amazing customer service team I'm very grateful to you and your enormous help thanks :)

Store

Cizaro

Using app

6 months

Total reviews

15

Average rating

4.7

5 / 5 Share

March 15, 2023

Really good app. Everything built in one for a reasonable price as opposed to having different apps all charging a £9.99 for single features.

Store

Majora

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Great App and features, it has almost everything your store needs. Great support too, very fast and helpful.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 14, 2023

Reached out to Vitals through Chat, and they were incredible! So prompt, and get right on my issue. Not only that, but he recommended ways to make my store better. Great experience!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2023

Very good application and good customer support, no need to waste a lot of money in several applications that slow down the site.

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 14, 2023

Great app, with lots of options and really good support. They respond quickly and fixed our problems within an hour or so.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 13, 2023

Vitals is indeed a great App. The chat support is really great and they go out of their way to help the client. The App provides us with a lot of features. I have suggested them for some more features which they will be adding in. Overall a wonderful app to integrate with the store!

Using app

About 12 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

March 12, 2023

Amazing app, have tried many over the years but this one has so much in one. And great and fast customer service too, thanks a lot Team VITALS!

Using app

About 8 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 12, 2023

It is a must have app... super easy to use, and the customer service respond immediately on any concern.

Store

FOSTANI

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

I have been using the Vitals App for only afew days now. So far the app has been very easy to follow. I did have afew issues with placing certain features in specific places. The customer service chat is great, it's never been a long wait to speak with someone and they are always able to fix the issue quickly. So far so good.

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 7, 2023

Great app with a ton of great features for the price. We switched to Vitals so that our Pre-orders would sync with our product promos. We use less than half of the available inner-apps, which is still very worth the money.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

March 6, 2023

the support team is quick and efficient with all of your needs. recommended. helpful as always!!!!!!!!

Store

Deltora

Using app

About 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

March 5, 2023

Its a fraud, they're showing you design to purchase the app but those design don't exist. What they have is bulky and bold zero design

Using app

About 1 hour

Total reviews

9

Average rating

4.1

Developer Reply

Hi there, This is clearly a misunderstanding. The layouts from our app page are available exactly as shown in the screenshots. The screenshot you sent us was actually of the Post-Purchase offer, which has a different layout simply because it doesn't need to show the original product anymore (since it's already purchased). We've also shared this feedback via email. Kind regards, The Vitals team

5 / 5 Share

March 4, 2023

Amazing customer service, even on a Saturday Magaly was able to help me with an app issue and fixed it within the hour. Thank you, highly recommended!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 2, 2023

I just love this app. All the features I need to improve customer experience and increase revenue. In addition to the fast and responsive customer service. Recommend it in full.

Using app

7 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Great support that is willing to help you with every little change to you would like to make. Also very fast response time.

Using app

About 2 hours

Total reviews

10

Average rating

5.0

5 / 5 Share

Feb. 23, 2023

Amazing customer service and very responsive. App is actually an all-in-one app so you don't need anything else.

Store

Spland

Using app

About 2 months

Total reviews

1

Average rating

5.0