All reviews

Rating Breakdown

  • 5
    97% (2,543 ratings)
  • 4
    2% (41 ratings)
  • 3
    0% (10 ratings)
  • 2
    0% (6 ratings)
  • 1
    1% (21 ratings)

Reviews with Text

  • 82% (2,150)
Review RSS Feed Review RSS Feed

5 / 5 Share

June 19, 2023

Jed D was so helpful! I think customer service is the main thing when it comes to running the apps in Shopify. He was able to stay with me on the chat while I made the changes on my website. Now that's CUSTOMER SERVICE! I'll also take this moment to review the app. It does help us generate more revenue with how the bulk buy and product recommendations work. Plus... It's got a review function too! WTH! IT'S ALL IN ONE! I'm deleting some of my apps now. This absolutely saves me money! Thanks again Vitals! Highly recommended this app to all businesses out there. And when I recommend it, I mean it. I rarely do reviews myself. And this app deserves my time and effort to review them. If I could give 1000 stars, I would!

Using app

25 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2023

Great app and amazing customer service. Always responding so quickly to help with questions and issues. So far, my best app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 16, 2023

Cool app that closes a lot of issues for the online store, I use about a third of the app, very good effect on conversion rate. Also good fast support!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2023

This app contains so much value within. The support team is spectacular at handling inquiries, as this is my second time reaching out for technical support! John Seth had assisted me with the animated add to cart app thoroughly, responding very quickly to my surprise. Excellent.

Store

Noor

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

June 15, 2023

Superbe application. Vous avez plein d'option disponible en une seule application pour un prix très abordable. C'est très utiles pour proposez différentes offre sur votre page produit. Je peux que recommander en plus le support en anglais est toujours disponible!

Store

LUXYNI

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 14, 2023

This app is a MUST-HAVE!! Their support system is outstanding. Vitals have the solution for everything including customizations according to your needs. Big KUDOS to Kliphord and the entire team

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 9, 2023

I would recommend this app - all features I have used have worked well, is simple to use, video explanation for anything I didn't understand, and seems like really good value. Any issues I had (had 2 minor issues with app placement on various pages) I used their chat feature and their team responded and resolved it instantly.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2023

This is a must have app for every Shopify store. You can find everything at one place. Customer support is very helpful

Using app

22 days

Total reviews

17

Average rating

5.0

3 / 5 Share

June 8, 2023

We do experience a lot of troubles with the "free gift" part. This does not go smooth at all. But the service of Kliphord D. is amazing! Super fast for adjusting designs on the our webshop. Thank you for your service!

Using app

3 months

Total reviews

4

Average rating

4.5

5 / 5 Share

June 7, 2023

Very intersecting application and responsive, efficient support staff. Thanks to its many tools, it makes life easier for its users, and saves us precious time.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2023

Very supportive chat agent! He was incredibly fast with handling my requests and concerns :) thanks again Kilphord

Using app

About 5 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

June 6, 2023

super helpful and quick to reply. Also, was very quick to make suggestions to help better my store.

Store

Goodsie

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

June 6, 2023

Request support and you will receive a reply immediately. They solved my problem in just a few minutes.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Very helpful tech support! They also respond quickly and are able to solve my concerns so far. Great service.

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2025

La mejor aplicación que he tenido para Shopify. Es muy completa y funciona genial pero sobretodo me gustaría destacar la atención al cliente 24/7 de máxima calidad. Cada vez que he tenido un problema me lo han solucionado en un momento, siendo incluso cosas complicadas. Le doy un 10/10 a Jed que con su trabajo hace que sea más fácil el nuestro.

Using app

About 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

June 4, 2023

I had problems trying to figure out one of the issues I was running into, I messaged support and they fixed my issues almost instantly!

Store

Duoose

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Excellent customer service!

Using app

7 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 3, 2023

Very happy with the customer service. Quick responses and helpful. This app provides a lot of value and got many features. Highly recommended.

Store

Scrubby

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2023

Very happy with the customer service I received. Very prompt and quick to respond to my needs. Highly recommend!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 2, 2023

I was struggling to change the positions of some Vitals apps on my product page. Thanks Gary for his support. He not only instructed me on how to change the positions of the apps but also helped me fix the problem. Thank you Gary for your support again.

Using app

4 months

Total reviews

31

Average rating

5.0