All reviews

Rating Breakdown

  • 5
    97% (2,539 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 11, 2022

Very quick support team. I was worried it will slow my website down but by deleting few other apps it didn't. John Paul B was very helpful from support team

Using app

About 9 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

super tevreden en goede klantenservice. een aanrader! hebben erg veel variatie in apps en komen er tzelkens nieuwe bij

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 11, 2022

Great app that you can find everything you need for your store. They also have a really fast customer service. Recommended!

Store

Speedex

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 10, 2022

Great app to improve your customers shopping experience, very useful features and prompt customer service!

Using app

8 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Sept. 6, 2022

Wonderful and fast support as well as diverse apps available. They could add more tho like Labels and Tags.

Using app

8 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Sept. 5, 2022

Beaucoup de fonctionnalités, je recommande pour une boutique voulant centraliser au même endroit de nombreuses fonctions.

Using app

Over 1 year

Total reviews

1

Average rating

4.0

5 / 5 Share

Oct. 20, 2022

Ich bin begeistert, vor allem von den Support. Schnell, Kompetent und sehr freundlich. Ich habe selbst eine Software Firma und muss ich sagen: Toll !!! Auch die Funktionen sind sehr gut.

Using app

3 months

Total reviews

5

Average rating

3.6

5 / 5 Share

Sept. 2, 2022

Its a great app. I would recommended it to every store owner. If you are looking to boost your sale conversion rate vitals app gotta u covered.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 31, 2022

They have great tools for better marketing and an excellent support team on their toes always ready to help.

Using app

3 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Aug. 29, 2022

John Seth was very helpful in helping me get some reviews imported. As well as went over some UX design to help with conversions on my site. Thanks, John!

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 26, 2022

The customer support is great. They fix my problem and even suggest some improvements and do it for me. I highly recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2022

Fast and awesome customer service! John was very helpful. I reached out to the online chat they've been super helpful. Thanks a lottt:)

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

I´m just starting with this app, as my website is still under construction but I have to say that the support team is being so helpful. I needed a couple of adjustments and the answers ware very fast and solved what I needed. Hope when we are on the road it also helps to increase sales! Thanks a lot!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 12, 2022

I use this app for upselling, reviews, and instant search now. There are some parts about the upsell offers that I cannot fully figure out(rules). Also, it would be great if more physical customization were available for different apps. Rather than these, all is good. The support team is also very helpful

Using app

2 months

Total reviews

4

Average rating

3.3

5 / 5 Share

Aug. 11, 2022

Fast and awesome service! John & Gary were excellent!! I reached out on the online chat several times and they've been super helpful. Thanks

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Best app ever! Customer support is awesome!!! Good price for 100 applications in 1 application. Recommended alot

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2022

Nice app, nice service, it helps me to increase the conversation rate, John is really professional and helpful!!!!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

I use this app to use timer and bundle. It seems very handful. I get a really really excellent help from the app help team *also on other subjects and fixes" I really recommended you to use this app.

Using app

2 months

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 8, 2022

Support was not helpful. Refused to process a refund claiming that their refund system is down. I contacted shopify and they told me that isn't true. The app owner can process a refund at anytime.

Using app

3 months

Total reviews

2

Average rating

1.0

Developer Reply

Hi there, We would like to clarify this feedback, as it is surely a misunderstanding. We never refuse processing of legitimate refunds and we do have a generous 30-day money back policy, no questions asked. However, last month Shopify updated the permission system that controls who can issue refunds, which led to an increase in turnaround time. We've already started a conversation with Shopify on this matter, to find a better solution. We hope that you can see the status of the refund request on the emails that we have sent, together with a more detailed explanation of this unusual situation.

5 / 5 Share

Aug. 4, 2022

Start to using this app two days , and found it's very helpful. Quite a lot functions in the app , and it's not expensive, it's definitely worth it. Currently we are mainly use the Upsell bundle and Pre- order functions in it. I have to say that the Upsell bundle is the most useful app i have ever use, the bundle related products recommand in the cart brings so much sell. And also they're customer service are so good, patient and enthusiastic also high skilled.

Using app

1 day

Total reviews

2

Average rating

5.0