Vitals: Reviews, Bundles & 40+
All reviews
I use this app for upselling, reviews, and instant search now. There are some parts about the upsell offers that I cannot fully figure out(rules). Also, it would be great if more physical customization were available for different apps. Rather than these, all is good. The support team is also very helpful
Fast and awesome service! John & Gary were excellent!! I reached out on the online chat several times and they've been super helpful. Thanks
Best app ever! Customer support is awesome!!! Good price for 100 applications in 1 application. Recommended alot
Nice app, nice service, it helps me to increase the conversation rate, John is really professional and helpful!!!!
I use this app to use timer and bundle. It seems very handful. I get a really really excellent help from the app help team *also on other subjects and fixes" I really recommended you to use this app.
Support was not helpful. Refused to process a refund claiming that their refund system is down. I contacted shopify and they told me that isn't true. The app owner can process a refund at anytime.
Hi there, We would like to clarify this feedback, as it is surely a misunderstanding. We never refuse processing of legitimate refunds and we do have a generous 30-day money back policy, no questions asked. However, last month Shopify updated the permission system that controls who can issue refunds, which led to an increase in turnaround time. We've already started a conversation with Shopify on this matter, to find a better solution. We hope that you can see the status of the refund request on the emails that we have sent, together with a more detailed explanation of this unusual situation.
Start to using this app two days , and found it's very helpful. Quite a lot functions in the app , and it's not expensive, it's definitely worth it. Currently we are mainly use the Upsell bundle and Pre- order functions in it. I have to say that the Upsell bundle is the most useful app i have ever use, the bundle related products recommand in the cart brings so much sell. And also they're customer service are so good, patient and enthusiastic also high skilled.
Amazing app & efficient customer service! We've been using Vitals for a while now and it's super easy to use plus it includes so many apps. If you have any issues, the customer service is fast and efficient. I highly recommend it!
Vitals has been fantastic! It's basically replaced the collection of smaller apps I was piling onto my store with faster, simpler, specialized functions within the one app interface. Customer support is super fast to reply and helpful with troubleshooting as well!
I love this app for my bulk discounts, cross sells and upsells. Best thing about VITALS? The customer service! I had an issue that was resolved quickly with custom solutions that were beyond my expectations. I highly recommend.
great service. Resolved my query within a couple of minutes. Will defo be using more my other stores.
This app has so many useful features and add-ons for the value of money. I have also contacted support chat multiple times to get some information or help regarding setting up the products and the experience has been wonderful and fast.
This app is perfect. A-Z cover for everything you need to your store. By far, they have the best customer service I have ever encountered in my life. They're awesome! I highly recommend them!
This app is awesome! So many options within one app, and it's fantastic value for money. Also, just as importantly, the support service is 10/10. They are quick, patient and get any issues sorted asap. I dealt with Michael today, twice, and he was amazing. 10/10 :-)
The fact that you get so many apps in one is just awesome. The one thing that drives me nuts about shopify is that you have to add lots of different apps and when u have a challenge each app blames the other. It’s a vicious circle of trying to figure out what’s wrong. With vitals one customer service person to help with so many things. And the customer service is stellar. They even suggest thing to help improve something I didn’t even notice was wrong. A-PLUS!! Thank you vitals team.
Great service in chat and I'm truly happy with the number of apps you get in 1 place. Very easy to manage. I wish they improve the pre-order app but everything else works great.
Great Guidance in the App, short & efficent Video-Description. Services works very fast and solving oriented. All Apps, every Step clearly described. I am in the test-days, but paying for this services makes worht it.
I have tried many free app and paid apps on Shopify. However, it is recently that i used Vitals. This app is really cool. It is an all-in-one app which u can just subscribe and forget about all other apps. Their CS is also great. I wanted a new payment logo which is not inside their standard configuration and John Paul just help to me to setup on our website. Thank you.
Micheal was awesome! He answered all of my questions and was so patient with me to try while he waits for me online. Such an amazing individual. And the app is really one of a kind. The price is too good to be true.
Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website. I love that support is always there to answer my questions. Would highly recommend .
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