All reviews

Rating Breakdown

  • 5
    97% (2,539 ratings)
  • 4
    2% (47 ratings)
  • 3
    0% (9 ratings)
  • 2
    0% (5 ratings)
  • 1
    1% (18 ratings)

Reviews with Text

  • 83% (2,169)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 1, 2022

Amazing app & efficient customer service! We've been using Vitals for a while now and it's super easy to use plus it includes so many apps. If you have any issues, the customer service is fast and efficient. I highly recommend it!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2022

Vitals has been fantastic! It's basically replaced the collection of smaller apps I was piling onto my store with faster, simpler, specialized functions within the one app interface. Customer support is super fast to reply and helpful with troubleshooting as well!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 27, 2022

I love this app for my bulk discounts, cross sells and upsells. Best thing about VITALS? The customer service! I had an issue that was resolved quickly with custom solutions that were beyond my expectations. I highly recommend.

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 27, 2022

great service. Resolved my query within a couple of minutes. Will defo be using more my other stores.

Using app

4 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 27, 2022

This app has so many useful features and add-ons for the value of money. I have also contacted support chat multiple times to get some information or help regarding setting up the products and the experience has been wonderful and fast.

Store

Babyluv

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2023

This app is perfect. A-Z cover for everything you need to your store. By far, they have the best customer service I have ever encountered in my life. They're awesome! I highly recommend them!

Store

Odemlo

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 27, 2022

This app is awesome! So many options within one app, and it's fantastic value for money. Also, just as importantly, the support service is 10/10. They are quick, patient and get any issues sorted asap. I dealt with Michael today, twice, and he was amazing. 10/10 :-)

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2022

The fact that you get so many apps in one is just awesome. The one thing that drives me nuts about shopify is that you have to add lots of different apps and when u have a challenge each app blames the other. It’s a vicious circle of trying to figure out what’s wrong. With vitals one customer service person to help with so many things. And the customer service is stellar. They even suggest thing to help improve something I didn’t even notice was wrong. A-PLUS!! Thank you vitals team.

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2022

John Seth S. helped me troubleshoot a problem so quick. Saved me such a headache and was able to get set up in no time

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 18, 2022

Great service in chat and I'm truly happy with the number of apps you get in 1 place. Very easy to manage. I wish they improve the pre-order app but everything else works great.

Using app

About 1 year

Total reviews

11

Average rating

4.8

5 / 5 Share

July 18, 2022

Great Guidance in the App, short & efficent Video-Description. Services works very fast and solving oriented. All Apps, every Step clearly described. I am in the test-days, but paying for this services makes worht it.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 14, 2022

I have tried many free app and paid apps on Shopify. However, it is recently that i used Vitals. This app is really cool. It is an all-in-one app which u can just subscribe and forget about all other apps. Their CS is also great. I wanted a new payment logo which is not inside their standard configuration and John Paul just help to me to setup on our website. Thank you.

Using app

2 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 14, 2022

Micheal was awesome! He answered all of my questions and was so patient with me to try while he waits for me online. Such an amazing individual. And the app is really one of a kind. The price is too good to be true.

Using app

2 months

Total reviews

10

Average rating

5.0

5 / 5 Share

July 11, 2022

Amazing product and amazing support. Using this one app instead of multiple apps has really increased the speed of my website. I love that support is always there to answer my questions. Would highly recommend .

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2022

Vitals does not disappoint! It's easy to use, has great customer service, and is making a difference in my sales. Love it!

Using app

4 months

Total reviews

13

Average rating

5.0

5 / 5 Share

July 10, 2022

Lots of really useful options here! No coding for the most part and for the marketer in us all, it gives you so many options - Upsell, recently viewed, bundles, etc. Also, their customer service is top notch! They will help you will anything that you are not sure how to do. Highly recommend!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2022

I love this app! I recommend it to everyone. It is an extremely intuitive app and the customer service is always spot on!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2022

Loads of functionality and excellent support. Only hamstrung by the fact that Shopify only allows one discount code to be used per transaction.

Using app

4 days

Total reviews

6

Average rating

4.7

5 / 5 Share

July 5, 2022

I have used several apps and have wanted to find an app that has many features but is all in one. This is the app!! The best part is that the customer service is EXCELLENT and is willing to help with specific needs. Definitely recommend!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

We use the app for a few things - Volume discounts, Product bundles, Payment Icons and so far, we love it. You wouldn't expect all the features to work so well on an app that offers so many, but they really do. Not to mention the excellent customer support - Jed was amazing at helping us customize the product Bundle section on our theme. You rarely find that amongst Shopify apps, even the more expensive ones. 5 stars for sure!

Using app

11 months

Total reviews

4

Average rating

4.5