All reviews

Rating Breakdown

  • 5
    97% (2,489 ratings)
  • 4
    2% (42 ratings)
  • 3
    0% (8 ratings)
  • 2
    0% (5 ratings)
  • 1
    0% (12 ratings)

Reviews with Text

  • 85% (2,172)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 18, 2022

This app is amazing! Has many apps all-in-one which will not slow down your store like having the 20 apps that this has all-in-one. Reaching out to them for help is a breeze also. They will even work with you remotely to make a feature appear or work better on your site. VITALS IS A GAME CHANGER FOR SURE!

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 18, 2022

Customer service is fantastic. So helpful. Just starting out with this app but so far I am very impressed. Highly recommend

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

So many great apps all in one package. But i think the tru great feature of vitals is the fast support. I just installed this a few days ago and had to send like 10 messages and all were sorted swiftly, happy customer here

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 17, 2022

Fantastic app, great support team if there is ever anything not sure about they are super fast to answer and are willing to take ideas and implement. Havent even explored half of it but just related products and upsell part alone makes this a worthwhile monthly purchase

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

Excellent app with lots of different features which you have full control of for upsells, cross-sells, and much more. Not to mention the awesome support provided by their team.. I reached out to Michael J. and he helped me with the fixes I needed in no time, and exactly how I wanted to be edited in the code just for my store. Thank you guys, you rock!

Using app

12 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 16, 2022

John Seth S in customer service replied to my request in literally less than 5 secs! He customized the app to my satisfactory and I'm very happy with the result! This app has many features, some are not "perfect", but you will be satisfied with the help from their team. I can see it has great potential to be even better - e.g. improve the customization flexibility. After all, this app solves the problems and works well, so I give 5 stars.

Using app

27 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

This app has great features that will help your store and the people working there are really helpful and answers quickly!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2022

Super cool app featuring a really kind, genuine and fast customer support. Personally I have used it not at its fullest capability because my case does not require it. Compared to other apps, loading times are super quick. Recommended

Store

Sloffy

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

amazing app and amazing support. michael fom the chat so cute and he help to me a lot. the best support that i saw. if i can give more than five stars i give

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

We just began using this app and had a few follow up questions. Well, we went to the customer service icon and Michael was a gem!! GET THIS APP....not just for the apps, but for the customer service.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

John Paul B. For presidents! Customer support - top-notch. The app has everything you need for your e-commerce store. Would be lovely to have more options for customizations, but I'm sure - they're on it!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2022

thanks so much for the customer service who have done more than enough to help my issues. BEST A++++++ TOOL!!!

Store

KIVEMA

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 21, 2025

This is really an amazing app with lots of functionalities that you don't normally get - really an all in one marketing app. We were able to save few hundred $ on some apps since we migrated to Vitals. They also provide a 5star customer experience. Overall, I am satisfied with the service.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

The app is awesome and the customer service is outstanding! I found that the app did much more than I even anticipated it would

Using app

5 days

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 9, 2022

Great app -feature packed and works out of the box as expected. Support staff on their website are very friendly in live chat and helped with a concern about the recent app update - confirmed it was safe to update!

Using app

About 2 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 8, 2022

Aplikasi terbaik yg sangat membantu, ga pake ribet, tim yg sangat suport, ramah dan baik.. saya sangat senang sekali

Store

Ryusei

Using app

11 months

Total reviews

4

Average rating

4.0

5 / 5 Share

Feb. 7, 2022

So happy with this app! I used to have 30+ apps... But this app replaces like 20 of them at once. I saves me money and it is better for the pagespeed.

Using app

6 months

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 4, 2022

Their customer service response time is always quick and the problems are solved promptly most of the time.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

I think this is all you need for any store. So helpful service and very useful apps. Glad I found this.

Using app

26 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 2, 2022

So far so good. I installed this app cause there are a lot of features in one app, it helps my site load faster. I chat with them to adjust the looks on the review page. Sheila helps me a lot, she could adjust it in minutes. Love it!

Store

Noesa

Using app

18 days

Total reviews

3

Average rating

5.0