VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,273
chart
#232
All reviews
Rating Breakdown
Review RSS Feed
May 29, 2023
Nisha best customer support very quick
Thank you so much for your kind words for Nisha! We're glad to hear that you had a positive experience with our customer support team. We strive to provide excellent customer service and ensure that our merchants ' needs are met promptly and efficiently. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We're always here to help!
May 26, 2023
The support team members are very helpful. I really like there quick and effective response regarding any queries. They have made many changes as per our requirement for our store which is too helpful for us. I recommend the app !
Hey :-) We appreciate your feedback! Our support team is dedicated to providing quick and effective responses to address any queries you may have. We're glad that the changes made to your store have been helpful. Thank you for recommending our app! Best regards,
May 26, 2023
This is a great team. Sanjaysinh was extremely responsive and corrected all of my requests immediately. Will be switching to all of the HulkApps applications in the future!
That's fantastic to hear! Sanjaysinh sounds like a highly responsive and skilled team member. We're thrilled that you had such a positive experience with HulkApps applications. We appreciate your feedback and look forward to serving you with our applications in the future. Cheers!
May 19, 2023
Very efficient app and they offer an amazing customer service, fast response and helpful. Reccomended!.
That's fantastic! It's wonderful to hear that you had such a positive experience with the app and its customer service. Recommending it to others is a strong acceptance. Best regards,
May 18, 2023
Great experience. This App is wonderful and really helps increase basket size for our product. The team was really helpful in the set up. Thanks!
Thank you for your feedback! We're thrilled to hear that you had a great experience with our app and found it wonderful. We're glad it helped increase your basket size for your product. Our team is always here to assist you with the setup and we're delighted that they were helpful. If you have any more questions or need further assistance, please don't hesitate to reach out. Thanks again!
May 18, 2023
Excellent app and customer service was top notch when my theme encountered and issue, they jumped in and coded a solution FAST!
We are thrilled to hear that you had such a positive experience with our Volume Discount App. We strive to provide our customers with the best possible customer service and to do whatever it takes to solve your problems fast. Thank you so much for your kind words!
May 18, 2023
The app is really helpful for our business letting us to set pricing based on quantity. The customer service is quick and efficient. Very satisfied.
May 17, 2023
Customer service is great, quick and easy fix put in place by Nisha, thanks very much, it's a pleasure dealing with you.
Hey :-) Thank you for your kind words! We're thrilled to hear that Nisha and our customer service team were able to provide you with excellent service. We appreciate your business and hope to continue serving you in the future. Best,
May 17, 2023
bonne application. Le service support est réactif et facilement joignable. Je recommande pour votre business
Hey there :-) Thank you for sharing your positive feedback about the app and our support service. It's great to hear that you had a good experience with both. Regards,
May 16, 2023
Great customer support, helped right away and solved all problems quickly. Good app that covers the needs we have and the pricing is good.
Thank you for your positive feedback. We're glad that our customer support and app met your needs and expectations. Feel free to write us back if needed any further assistance. Regards,
May 13, 2023
Binnen 30 seconden antwoord op mijn vraag. Verder werkt de app uitstekend. Helaas werken de kortingen niet op de POS. Maar dat is een shopify dingetje.
Hey :-) We are glad to help you out within seconds and happy to hear the app works great for your store. And we're sorry to hear that the discounts aren't working at the POS as of now. Feel free to write us back if you need any further assistance. Regards,
May 12, 2023
Hatte ein kleines Problem mit der Einbettung in den Shop. Der Live-Support ist grandios und antwortet sehr schnell und hilfreich! Vielen Dank!
Hi there :-) We're glad to hear that the live support was able to assist you with your embedding issue. We'll be sure to pass along your feedback and wish you continued success with your shop! Best,
May 10, 2023
great customer support - will continue to subscript and happy to have this apart of my shopify store
Hey :-) We are truly glad to hear that you've had a positive experience with the customer support for your Shopify store App! Having reliable and responsive support can make a big difference in the success of an online business, and it's great to see that you're satisfied with the service provided. Best!
May 6, 2023
I have an old Godaddy website that needs to be rebuilt and I'm doing it with Shopify. I tried a few apps for my quantity price breaks and Hulk Apps VolumeBoost - Volume Discount was by far the best! And the few times I've needed help their customer service people took care of my needs fully!
That's great to hear! It's always helpful to have positive experiences with apps and customer service when rebuilding a website. The Volume Discount app seems to be a useful tool for offering quantity price breaks to your customers, and it's good to know that our customer service team was able to assist you when needed. Best of luck with your website rebuild!
May 4, 2023
Exceptional and prompt service when it's needed the most! The team provided outstanding assistance in modifying the theme's code to tailor the app precisely to my preferences. I wholeheartedly recommend Volume Discount for their flawless performance and top-notch support.
Hey there :-) It's great to hear that you had such a positive experience with Volume Discount! Providing exceptional and prompt service is definitely a key ingredient for us, and it sounds like the team went above and beyond to ensure that your app was tailored to your exact preferences. Thank you for taking the time to share your feedback. We are sure that it will be helpful for others who are looking for a reliable and trustworthy service provider. Best,
May 3, 2023
The UX on this app is amazing and works really well. More than half my sales come through this app. Unfortunately though, it will completely wreck your google analytics and google ads conversion data if you are using GA4. Since the orders are imported via draft orders, the conversions do not register on either platform, which makes it look like my revenue and orders are less than half of what they really are. This also throws off my Cost per conversion and ROAS numbers in Google ads. I basically no longer have any correct analytics data to base my advertising decisions on. It has been a complete mess since I moved to Shopify and began using this app. Aslo, when I installed this app I reached out to support to see if their Free Shipping Bar would work with this app to show the discounted amounts when counting up to the free shipping goal. They said that it works fine together, but it doesn't. The free shipping bar shows the full price of all the items in the cart instead of the discounted amounts which causes people to hit the goal in the Free Shipping Bar when they actually haven't because they are receiving discounted pricing. I had to delete the FSB app because it was confusing customers. It's a shame because if it were not for these issues the app would be perfect.
Thank you for sharing your experience with the Volume Discount app. It's great to hear that the UX is amazing and contributing significantly to your sales. However, it's unfortunate to hear about the issues you've experienced with Google Analytics and Google Ads conversion data, as well as the Free Shipping Bar. It's important for app developers to ensure that their products work seamlessly with other apps and features, and I hope Volume Discount can take your feedback into consideration and work to improve these issues in the future. Thank you!
April 30, 2023
Deepa!! You have been the best support! thanks so much. I had a hard time communicating my thoughts. It was difficult because I couldn't understand Japanese. However, you helped me understand until the end. I hope to have your help again!
We are glad to hear that you had an amazing experience with Deepa. Communication can be challenging, especially when there are language barriers involved. We are happy to hear that Deepa was able to help you understand and communicate your thoughts effectively despite the language difference. If you ever need assistance again in the future, don't hesitate to get back to us. We would be more than happy to help! Best regards,
April 28, 2023
Erg blij met deze app! Mooie toevoeging aan mijn shop. Ook werd ik goed geholpen door Nisha van het support team toen ik er niet helemaal uit kwam.
Thank you for sharing your positive feedback about the app! We are delighted to hear that it is a nice addition to your shop and that you are happy with it. We are also glad to hear that our support team member, Nisha, was able to provide you with helpful assistance when you needed it. We take pride in providing excellent customer service and support, and we are pleased to know that we were able to meet your expectations. If you have any further questions or concerns, please do not hesitate to reach out to us. Thank you for your support, and we hope you continue to enjoy using the app!
April 24, 2023
simple, clean and good. Would love to be able to have an instant checkout or connect it with the UpCart App. Hopefully that will be added one day
Hey :-) We are pleased to hear that you have found the app good. And we always welcome ideas and suggestions, the team will look into it to check if we can develop on your requirement in future updates. Best regards,
April 21, 2023
Wunderbares Tool, was wir seid ca. 3 Jahren nutzen. Auch wenn es mal hakt, zB wenn ein neues Theme eingestellt werden muss und etwas nicht reibungslos funktioniert (was die Ausnahme ist), ist der Support von HulkApps großartig. Vielen Dank für die wunderbare Unterstützung!