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Thank you everyone in hulkcode for all the kind support that you are giving me. Your kindness is greatly appreciated. Especially the technician who have help me along the way. Well done hulkcode, i will definiely used your apps and support you back.
Thank you for leaving us a review! We're so glad to hear that we were able to provide you with the excellent support that we strive for. Would be more than happy to assist again so don't hesitate to reach out with any other questions! Best of luck with the launch of your store. :-)
While still setting up, and yet to use the App in production, I can only speak highly of the support for this App. I experienced issues due to an incompatibility with another Shopify App (Buy Button) that was not readily evident. The Hulk Apps support responded to my ticket in a timely manner and worked with me to resolve the issue quickly. It is likely that upon completion of successful testing that we will upgrade the app to full functionality, and do so with confidence that the support is there to ensure our success.
Thank you so much for this review! We appreciate your feedback 🙏 Our team is always there to help you find an appropriate solution to the best of our abilities.
Unbelievable support, great dashboard and easy to use. Installed to see if it would deliver on bulk discount rates and within 24 hours was happy to go pro.
Thank you so much for the great review! We are so happy you find the use of our app and that you enjoy using it! If you ever need our support, don't hesitate to reach us at [email protected] Have a lovely day!
Excellent app. The team was excellent and patient to help me customise the app fo my theme which was not easy due to the changes made by my theme developer
Thank you for your kind review. Our customer support team is always available if you ever need any help in your store. Happy Selling!
This app is really helpful for creating multi buy discounts, works a treat and the support team are great. We have changed our theme a few times over the past year and every time we upgrade or change our product templates they cant do enough to help us to integrate there app within our new version of our store theme. Highly recommend to anyone trying to upsell your customers more items. Candor Services
Your review means a lot to us and we are delighted to hear that our service was up to the mark. Thank you for everything :)
Really helpful team, resolved a problem I had very quickly! I would definitely advise using this app for any tiered discounts you'd want on your store.
Thank you for your kind review:) We are always keen on helping merchants to grow their business.
This is a great product and it works great. The IT team takes a day or so to get back with you but they try to get to get to taken care of
Thank you so much for your review. We are happy to hear that our app fits your needs. We try to answer to each and every ticket within a few hours, but sometimes it takes us a little longer, but be rest assured that we will take care of your needs. Happy Selling! Thank you.
Fits perfect for my store. Experienced an issue with the app because I had another app installed and the team quickly helped me resolve it.
We're always there for you! Thank you for taking the time out to review us.
Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you
Thank you for showing immense support. We are always there if you red any help in Shopify
The Support team are first class with helping me install this onto our site. I will be looking at more apps from these guys to add to our site. Thank you
Thank you so much for your valuable feedback. :) Please let us know what we can do for you in the future!
initially this App would not work. BUT. after contacting vendor they were able to resolve my problem. great customer service. thanx.
Thank you so much for your valuable feedback. :) We try our best to be the best and support merchants like you to grow.
The app is great, took some time for the developers to get to me but that is understandable given the tickets they had. Expect a little wait for them to get to you if you have an issue (a few days) but totally worth it. They are running a business just like all of us.
Hi Sara, Sorry about the delay. We did receive your ticket on Friday and we just haven't had a chance to respond yet. We have 4 dedicated team members but we get at times over 400 tickets/day and over the weekend they pile up. We sincerely apologize for the delay. Most of our apps are free and our support is free and we try our best to manage but with recent spikes in installs, it's hard to manage. We are working on adding a couple of more team members as well as improve the auto-responder process. We'd appreciate if you would give us another chance and give the review a second look. While we certainly dropped the ball on this one with you, it's not representative of us and the applications we try to build and most importantly the type of exceptional service we want to give EVERY client, big or small. As a business owner, I hope you understand. I'll have a team member follow up with you regardless to get this resolved. Appreciate the patience :)
I must say that Hulk Apps provides AMAZING support. They've gone above and beyond to help with some customization and I really appreciate how helpful they are and how quickly they respond. If an app by Hulk Apps can help me on any future project, I will absolutely try them first!
Thank you so much for your kind words. We are happy to help and never hesitate to reach out if you have any questions or you need any type of support. Thank you again. :)
The app and support is great. It took some time setting up because of the complexity of Product structure but we got it to work. We are using it for Wholesale functionality and are offering our wholesalers tiered discounts. Thanks for their support team on helping us get this setup. Thank you and keep up the great work.
Great app and excellent customer service support! Easy to set up and customize and the support is awesome if you run into any problems...even on the free plan, so I am super impressed so far! Thanks, Team Hulk :)
Thank you for your appreciation of our app and our Merchant Happiness Team. We're super thrilled!
Before getting here, I tried many apps and none seem to work like I wanted. On my last try before loosing my mind, I decided to give this app a try. Oh man, it sure delivered. I contacted the support team and they helped me out with all my needs. So, thank you! I recommend this team to everyone.
Thank you for giving us an opportunity and we wish you all the best for your Shopify store.
Excellent, super fast service. Expert quickly set up app for me..now looking to generate more sales with bulk discounts. And it’s free. Thanks
We are glad you liked our approach and service. Don't miss checking out other apps built by us. We recommend you try our Master Marketer app to promote your offers either with a sticky announcement bar or a pop-up. Completely customizable. Thank you!
They are amazing , the best team support ever even though the app its Free to use ! Highly recommended.
Thank you for showering us with love and appreciation. We are glad we could help you out. Take care!
I had some trouble installing it and their support team answered right away and fixed it in under one business day. Can't beat the price but it doesn't work with paypal currently as a check out method so if your merchants use that as a form of payment you will have to try another app. Basic functionality and is very user friendly after set up.
Thanks for the kind words. We really appreciate it. We will work on your recommendation.
Early days but seems like a good app which is super helpful for us. Had a small issue with our theme which support fixed promptly
It's been a pleasure working for you :) Thank you!
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