VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,271
chart
#267
All reviews
Rating Breakdown
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June 10, 2020
I used this app to create a storewide discount that excluded certain products. When I was setting this feature, I was having a hard time selecting *almost* all the products in my store because the menu wasn't loading properly. I emailed support and they got back to me within 24 hours, after emailing back and forth and taking screen shots to show them the issue I was having, they identified a bug on Shopify's end and gave me a solution to fix it, and it worked! Now I was able to select all the items necessary and exclude the items I wanted to. Thank you HulkApps for your speedy customer service and dedication to helping me work it out.
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. We definitely pride ourselves in offering top-notch customer support, so we're very happy to hear that you were able to get an awesome experience from some of our great specialists!
June 10, 2020
Unfortunately the application didn’t work with my selected theme. Nevertheless the team & support provided was excellent.
We apologize that our service did not satisfy your expectations. But thanks for your feedback. We look forward to working with you some other time!
June 10, 2020
Great app and the support team is really great, We requested customization made to work with an additional app and they were fast in responding and really helpful at all times.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community. Feel free to contact us whenever as we are always standing by to help.
June 8, 2020
Great app and the support team is really great. We requested a small customization made to work with an additional app and they were fast in responding and really helpful at all times.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts app and you were able to get an awesome experience from some of our great specialists! Please let us know if we can help with anything else! Cheers!
June 8, 2020
Worst support team customer service I have ever received. I emailed them multiple times and can reply to me 2 days later with an email saying we did not get a response from you if your issue resolved. And after telling that my issue is not resolved, and they ask me to email them again, i email and again i don't get a reply. Where is my email even going then? Worst decision to have downloaded this app
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 6, 2020
App has helped me to boost my sales. I would also like to highlight and thank Sanjay for his wonderful service in promptly following up with my requests. kudos to the team! I recommend this app
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We're glad Sanjay was able to help you out with getting Volume Discounts app installed and stylized properly so that it wasn't interfering with your custom settings :-) We've got some top-notch customer support here at HulkApps, so please don't hesitate to reach out should you have any other questions about Volume Discounts, or any of our other apps! Best of luck with your business! We look forward to seeing your continued success.
June 5, 2020
User beware! I tried this app and it it APPEARS to work but does not. The discount was present all the way through the checkout process but once the customer clicked the "Pay now" button the app would only sometimes apply the discount. Customers credit cards would be charged more than they were quoted. I deactivated the app quickly but in the time it was being used, it had about a 50% success rate. Unreliable. Do not recommend.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
June 5, 2020
Great app and customer service is the best! They helped me fixed some small problem and gave a lot of useful information how to use it.
Hi there! Thanks so much for taking the time to leave us a review. Let us know if you ever need any assistance, our team is always standing by to help you!
June 4, 2020
Great product and very easy to use, service was very good too. Would recommend it to anyone wanting to increase bulk sales.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community.
June 4, 2020
The app worked exactly as desired after working with the support team at Hulk. It did require their support, however they were not only fast, they were responsive and efficient with the fixes. I will definitely consider buying their apps and services in the future. Great team!
Hi there! Thanks for leaving us such a wonderful review. We are thrilled that you loved your experience; our staff will definitely be happy to read what you wrote. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
June 4, 2020
great app for volume and tiered discounts..... you can use it without any worries.... some of the apps we used are not as good as this one
Thanks so much for the kind words! We really appreciate the review, and are so glad to hear you're loving the app. Please let us know if we can help with anything else!
June 5, 2020
Loved the app. Excellent service by Hulkapps team and developers. Took care of custom modifications I needed for me website. Definitely recommend this app.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Volume Discounts app! Our support team are capable to do minor style changes and we're so glad you were able to get certain customization done from them.
May 31, 2020
Inaccurate. USE WITH CAUTION. On my end, discounts worked accurately. When tested on another computer, the system discounted WAY low. When we switched browsers, the discount didn't even appear.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
May 31, 2020
it is a good app,,i like it so far, it has the free plan and for the beginning you can use it and it will do the job
Hey there, thanks so much for the review; we're so happy to hear you're loving that our app comes with a free version for beginners. You can also reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you had anything in mind :-)
May 30, 2020
One of the best free app; awesome customer service! Probably it slows a bit product page, but not too much
Hi there! Welcome to the eCommerce space on Shopify, and to HulkApps! We understand your concern, and our developers are working on improving our app to make it even faster to load the offer table. In the meantime if you face any challenges, feel free to contact us whenever as we are always standing by to help.
May 29, 2020
very good app, I got a problem with it and I contact the support, they were very helpful............
The app looks great on your store! Thanks so much for the review and please let us know if you need anything else! We are always standing by to help. :)
May 28, 2020
great app thank you i recommend it , is very good app , it is free, so if you are just starting it is definetely worth it
Thanks so much for the kind words! We really appreciate the review, and your support towards our team!
May 27, 2020
App is free for most features and works well, the few problems I had were solved quickly with the help of the customer support team. Special thanks to Sanjay!
Hi there! Thanks so much for taking the time to leave us a review. We're glad to hear that you were able to get some assistance from our expert, Sanjay! We appreciate the kind words. :-) Please let us know if we can assist with anything else!
May 27, 2020
Had a little trouble setting it up myself. But reached out to their support and they got everything up and running within a day. Tip: Let them handle integration with your theme and save yourself a headache.
True that! Thanks so much for the lovely review, and please let us know if you need anything else! We are always standing by to help. :)
May 25, 2020
Awesome app! This is one of the easiest ive used on shopify. Keep up the good work and keep making it easy for people to use.
We are so grateful for your kind words. Thanks for sharing your review with us and the Shopify community! Have a wonderful day!