VolumeBoost ‑ Volume Discounts
The Hulk VolumeBoost - Volume Discounts App
Rating
4.6
feedback
1,271
chart
#232
All reviews
Rating Breakdown
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Aug. 23, 2019
This app is really helpful for creating multi buy discounts, works a treat and the support team are great. We have changed our theme a few times over the past year and every time we upgrade or change our product templates they cant do enough to help us to integrate there app within our new version of our store theme. Highly recommend to anyone trying to upsell your customers more items. Candor Services
Your review means a lot to us and we are delighted to hear that our service was up to the mark. Thank you for everything :)
Aug. 22, 2019
vey good app to use.very easy to set an i lookmforward in using it morein my store..This is the first time i am using it but looks very well set up and easy to navigate
Thank you for your kind review. We're always happy to assist you in case you ever need anything.
Aug. 22, 2019
broke my theme after uninstalling it. and very very slow response to support requests. No one is able to shop through my website now. since this broke the checkout process. And I have yet to hear back from them.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 16, 2019
Just started using, seems easy to navigate just like other Hulk Apps and looks like its going to work for me.
Thank you for your kind review. Our customer support team is always available if you ever need any help in your store.
Aug. 13, 2019
I needed help from their support team and they solve my issue within a day and now my store is working perfectly. Thank you!
Thank you for your kind words. I'm delighted to hear that you had such a great experience interacting with our customer support team. I completely understand how rewarding it can feel when your problem is solved within a day, and I'm glad to hear that our support team was able to accomplish that for you.
Aug. 12, 2019
This app has got worse and worse since more users are using it. This app relies on api calls to their own servers, which slows down your checkout. As of today, their server is down, with a 503 error showing in my shopify apps admin section, and a greyed out 'add to cart' button on my website cart page, meaning no-one can purchase from my store. Ive had to roll back my theme 6 months to get rid of their code as an uninstall does not fix this issue. The developers behind this take days to respond to tickets. Be aware that installing this app means that your cart will be slower and that if any issues arise your cart button will not work. I guess this is the price you pay for using a free app!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 12, 2019
Stopped working after a few weeks, after I'd spent hours populating it. No response at all from customer services. Uninstalled.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 11, 2019
Very helpful for starting stores. The free plan really helps a lot. You get the full function without spending anything from the start.
Thank you for reviewing us, We're happy that you're a part of our Hulk family. Keep using our apps (all our apps have a Free plan)!
Aug. 11, 2019
The app is Simple and Effective, just what I like in an app. I would recommend to anyone starting out for sure
Aug. 6, 2019
Really helpful team, resolved a problem I had very quickly! I would definitely advise using this app for any tiered discounts you'd want on your store.
Thank you for your kind review:) We are always keen on helping merchants to grow their business.
Aug. 6, 2019
I would give it zero if i could. It doesn't work. Support is non existent ......................................................
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 3, 2019
This is a great product and it works great. The IT team takes a day or so to get back with you but they try to get to get to taken care of
Thank you so much for your review. We are happy to hear that our app fits your needs. We try to answer to each and every ticket within a few hours, but sometimes it takes us a little longer, but be rest assured that we will take care of your needs. Happy Selling! Thank you.
Aug. 2, 2019
Dissapointing App that doesn't work. I tried a fake checkout and the price still the same. If there is zero, i would give it a zero
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Aug. 1, 2019
no sulks from me re hulks ability to deliver a custom snippet. in a world of wannabes in customer service, they proved they are are a cut above and delivered exactly what I needed. thanks again
We aspire to deliver the best quality customer service in Shopify and we're so glad we could meet your expectations. Thank you for your support.
Aug. 1, 2019
Really disappointed. I expected much more but since the beginning it doesn´t work. I just tried to run up an offer and it didn't appear in my product pages. The technical support doesn't respond. Don´t trust.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
July 30, 2019
The app does what it says it would do - provide discounts based on volume purchases. I ran into some technical difficulties in setting it up but their support team was excellent - very quick response.
Using app
About 1 month
Total reviews
1
Average rating
5.0
Thank you for the encouragement. We really appreciate it. You know where to reach us if you ever need any help. :)
July 29, 2019
Fits perfect for my store. Experienced an issue with the app because I had another app installed and the team quickly helped me resolve it.
We're always there for you! Thank you for taking the time out to review us.
July 26, 2019
Garbage. Half the features don't work. Support is non-existent. Anybody giving high reviews on customer service got scammed into paying $49 for a "premium" install. In other words you have to pay for customer service. If they did a better job they could crush it, there is a gap for this as a freemium option in the app store. Off to use Discounted Pricing by Booster Apps like everyone else serious about making money. Deleted.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
July 26, 2019
Its is really nice coll helpful. The Support team are first class with helping me install this onto our site. Thank you
Thank you for showing immense support. We are always there if you red any help in Shopify
July 25, 2019
This is the worst app and unreliable!!! Our website checkout page is not working because of this app we have tried to contact developer several without response!!! We have not have any sales since then!! This is the same issue we had the last week!!! So frustrated!!! We uninstalled the app from our theme but coding where still there!!! PLEASE DO NOT InStall this APP!!! Very bad SERVICE!!!!
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket. Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.