All reviews

Rating Breakdown

  • 5
    89% (400 ratings)
  • 4
    7% (30 ratings)
  • 3
    1% (3 ratings)
  • 2
    1% (5 ratings)
  • 1
    2% (9 ratings)

Reviews with Text

  • 100% (447)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2022

Great simple app which just does what it says with a sleek customisable interface. Some of the fastest and most helpful customer service adds bonus points to the experience.

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

Quick, helpful staff that helped me customize the app as I requested. Definitely recommend! Thank you!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2021

An effective user friendly app. Their support team is fantastic! Shout out to Soutrik for sorting out an issue quickly. Highly recommend this app

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 22, 2021

This is a great app to collect emails when a product is out of stock. I like the way it sends an automatic alert as soon as inventory is replenished. It's definitely driving revenue without effort. A++!

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2021

Great App, great and fast support, I really like the fact that they have livechat. The app itself is a lifesaver, it reduces customer questions, and it also earns itself back when people buy after receiving an alert.

Store

Y-NOT

Using app

9 months

Total reviews

7

Average rating

4.3

5 / 5 Share

Dec. 2, 2021

We used this app to keep track of customers who want products that are sold out so that we can know how many to produce. Additionally this app lets us track emails of our clients and then reach out to them directly about product inventory status! The support team is also really nice and helpful when we had some questions.

Using app

4 months

Total reviews

4

Average rating

4.5

5 / 5 Share

Nov. 26, 2021

Been using for a short period, but so far so good! Support has been phenomenal and it does what promised!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2021

Best support ever. I had many customzation requests and Somali answered me always within 24 hours and helped me so much! Thank you for the amazing support!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 27, 2021

Muy buen servicio! Atención al cliente súper rápida, contestan en muy pocos minutos al email y lo solucionan al instante!

Using app

30 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 25, 2021

The app is really easy to install. I needed some help with the formatting but the support was quick to respond and fixed it so it looks great on my site.

Store

Popstar

Using app

13 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2021

This app has helped us tremendously to gauge demand for some of our products and it is a great tool to reach back out to customers to have them convert in the store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2021

Love this app! Have had loads of responses to it and the help I have received from the support has been second to none.

Using app

5 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

A great app for creating alerts for when you want to notify customers when you have sold out products that are back in stock. Highly recommend!

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 8, 2021

The support is NEXT LEVEL which has enticed me to upgrade my plan from free to paid. It is so worth it!

Using app

21 days

Total reviews

6

Average rating

4.3

4 / 5 Share

Oct. 4, 2021

It's worth noting that there are some features such as SMS notifications, disabling the "email me" button on select products, and customizing your email templates, that aren't listed in the plan comparison so you have no idea until you install the app that these features are only available on Pro plans and upwards. Having all of this information up front would have been helpful. On the Starter plan, you have very little control over the app. You can't even change the email text. Rather, you need to contact Support to do it, as well as for any other changes or customizations you would like to make. It would be nice if I were able to do more things myself. That being said, the app does what it's supposed to and the Support team is great. They're very helpful and have been able to implement all of my customizations, including making the email notification button match my shop's theme. I would still recommend this app, however, in order to receive the most value out of it I think you will want to look at the Pro plan and upwards (which comes at a significantly higher monthly cost than the Starter plan).

Using app

About 2 months

Total reviews

3

Average rating

4.3

3 / 5 Share

Sept. 28, 2021

They offer a 30 day trial period, which is great. Description says "Works with Shopify Locations." ... maybe... if you upgrade to $99/mo... then we think this feature just Notifies your customers in different locations when an item is back in stock. We do not think this app works with Shopify's multiple warehouse Locations... For example: we only want app to show Notify for a specific warehouse location that is out of stock, such as our EU warehouse, but not a warehouse that has product in stock, such as our USA warehouse... we do not think it will do this even if you pay $99/mo. Also, we wanted to uninstall app code that the developer added to our web site, but app does not do it automatically and developer will not uninstall code if you decide you do not want their app... they just sent us a web site address on how to do it ourselves... we are not sure we would have even tried their app if we would have known this :(

Using app

21 days

Total reviews

3

Average rating

2.7

Developer Reply

Thank you for taking the time to leave us a review. With the Multi-location feature, our app will identify your online inventory across locations. If the product is back in stock and available for online sale, the shoppers will be notified so they can revisit your site and complete their purchase. This would eliminate the possibility of sending out a notification to an online customer when a product is not actually available for online purchase. Our team has already reached out to you to understand your use case better and help you in the best way possible. Also, we lose access the moment you uninstall the app and that prevents us from automatically cleaning up all our files - am sorry about that but it's, unfortunately, a limitation where we have very little control. We had received your approval for our collaborator access request via Shopify. We have now removed all the remnant codes/snippet files from your theme. In case if you would need any further assistance simply drop a note to us at [email protected] and we would be happy to help!

5 / 5 Share

Sept. 27, 2021

This app does exactly what we were looking for and customer service has been great. They responded within a day and were able to help us resolve a minor issue we were having very quickly!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

This app seems to work well! Nice that I could customize it to suite my shop/colors. I like how it looks on the product pages. Support is great, always fixes my issues quickly when I have had troubles.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Just installed this app and it is performing well, lots of people signing up for out of stock notifications, and emails automatically notifying customers makes my life easy. They also are very responsive and helpful, had a formatting issue that was fixed super quick. Thanks team.

Using app

7 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

Great app, set and forget! Support is great ... quick emails and great follow up. I would recommend.

Using app

About 1 year

Total reviews

3

Average rating

5.0