WC Fulfillment Print on Demand
The easiest way to create and sell Print on Demand...
Rating
3.7
feedback
424
chart
#10,423
All reviews
Rating Breakdown
Nov. 25, 2019
Good Job Nate!.........................................................................................................................................
Dec. 2, 2019
customer service is fake... .......................................................................................................................... also too many measurements for something as simple as text. Printful is easier when just submitting a PNG with justText.. I dont understant....
this review is fake.... -no products created from the app -no orders from the app -no emails sent -no live chat messages sent
Nov. 19, 2019
I’m a pretty reasonable person so I can understand when something gets delayed. But straight to the point, not a single one of my orders has gone out on time. Every single shipping confirmation I received was followed by two weeks of NO TRACKING MOVEMENT. The tracking doesn’t even show that the item was even received by FedEx. Their production time was accurate based on when they updated orders as “shipped”. But I’m starting to think that maybe they don’t actually have the product done when they mark it as shipped. I have brought this up countless time with them and all they offer is an apology and promise to be better. I understand once an item is dropped off at the post office that they don’t have control over the movement, but at some point it is this company’s responsibility to see that there is problem after problem and just pick a different shipping provider. Or you know, actually ship it out. One of the two. Avoid this company if you don’t want it to take a month to get a product to you.
Nov. 13, 2019
first time ordering and have to say extremely disappointed. website says 2-4 days to ship out, when I contacted them, they say 5-7...okay that is understandable to take a few extra days... now it's going on two weeks. As another reviewer said, they give fake tracking numbers. I was hopeful when I found WC fulfillment and their products... now i'm just annoyed! Will be putting in a claim for my order to get my money back.
Nov. 12, 2019
Save your future headache with this company. I have an order for almost a month now and still no tracking number. Luckily it was a sample order and if this was a customer order not only I will have a bad reputation, but also loosing money. Customer service is no help neither and attempted to expedite this issue to their facebook group but with no attempt to please me. Hope they will improve their service as they have good product choices.
Jan. 28, 2020
Shipping time is too long it's been 2 weeks now and still not shipped. The customer service refuse to refund and said that it's been shipped but can't give a tracking number. UPDATE : Package return to seller, i'm waiting since 3 weeks for a refund.
Nov. 5, 2019
really enjoying the app, super helpful staff. love my sample products. looking forward to selling some more with these guys over christmas.
Nov. 4, 2019
We decided to give them a second chance after a rough start on the 1st. We have a 6 figure (almost 7) store in sales, and we know how to do drop shipping. WC has some issues that we couldn't overcome because it was really important our customers have the best possible experience. No company will be perfect, but all of the customer complaints we have had in the last several months have come back to WC. Coloring issues. Shipping taking forever. Fake tracking numbers (again). Ultimately, we couldn't continue to work with them because the resolutions to these issues never really happened. We were told they can't print certain colors (after several complaints with items with blue that didn't print correctly), but not which colors. We were told on multiple occasions messed up orders would be resent, but several never were, or someone got stuck somewhere because they didn't "pass quality inspection." The people at WC are friendly. The issues seem to happen to the manufacturer that WC uses for textile items. Never really had trouble with anything but sherpa hoodies. But that was our biggest selling WC problem and the headaches from those orders just are no longer worth the hassle and angry customers (some waited 8 weeks, so yeah, I would totally be upset as a customer waiting that long). We work with other POD printers that have virtually no issues (which I would classify as anything less than 1 percent). Sad this second time around just didn't work out.
Oct. 31, 2019
I have a similar sentiment to some of the other users. While having a good app, tutorial and product line are great to have, at the end of the day customers care most about how long it takes to get their product in their hand. I am still waiting for 1 hoodie that I ordered to test the process. By the time I get it, it will be 21 days (according to FedEx) and it's not even busy holiday season. If during non-busy times, they are exceeding the upper end of the timeline, I can't even imagine what it will be like during the busy holiday season. Unfortunately, I have to uninstall the app until production and delivery times are improved. Production Time : 5-7 Working Days Delivery Time USA: 8-12 Working Days
Oct. 15, 2019
Amazing Apps, my first sale if WC after installation is my favorite Cloak! Great margin profit, definitely will recommend to my friends. Free training and no blurring of delicate ads information (like an open book). Thanks Nate :)
Oct. 14, 2019
I use WC on all of my stores, it's an awesome app with great customer support and an awesome Facebook group for those looking for some more help / inspo.
Oct. 11, 2019
For the products WC Fulfillment offers I would give 5 stars, also the tutorials and free designs are 5 stars worth. I needed to give 3 stars for the support team, they are friendly and trying to be helpfull. But it seems they don't have a clue what is happening, you have to ask every day again about the issue, the only answer you get is sorry, be patient, no worries... If a customer has to wait for days to get an answer, that is unacceptable and hurts our bussines.
Oct. 2, 2019
Products are unique and of decent quality, the app is good, PSD mockups need rework( so many blank spots). However, I can't stand the Long shipping times ( exceeds what said on the app, for some products you can find 2 different shipping times on two different pages ), i can't stand the Tracking numbers not being updated for weeks, and above all, i can't stand the support team (not their fault though), they sure answer very fast but they only say: Sorry sorry sorry, we will forward this to fulfillment team, we will issue a resend request, we'll get back to you asap - and then you wait for MANY DAYS, how can i keep a customer with no answers for 4-5 days??? sometimes more and i have to go and ask on the chat every day for an answer and all i hear again is sorrry soorry we will forward this OMG my head is burning right now because of this, the support chat can't even give a simple info like wheter the shipping will stop on golden week or not, they must forward this to the team and wait for answers, i don't even know how i'm i supposed to use the sizing chart ( on body or on garnment ) i was told different answers on chat vs on fb group. the support chat is not to blame, the developers should give them a solid formation and more freedom to act, you should focus on these issues rather than add new products every now and then, i've built a solid relationship with my customers and i feel that with this app i'm gonna ruin all of that
Sept. 26, 2019
I use several POD apps for my store and WC Fulfillment are at the top of their game. Not only do they provide unique products that convert, Nate is above and beyond the competition with the training, resources and great marketing strategies he provides to his customers. Buy the App, follow the training and you will sell their products.
Sept. 25, 2019
I love love love the tutorials and all the info which come with this great ap. If you have a problem there is someone there to help. Thanks guys.
Sept. 23, 2019
The app integrates with my Shopify store super easily, and I love the products they carry. Some pretty unique ones you can't find other places.
Sept. 21, 2019
The app is amazing and the products are as well. I personally like the all over print options that they offer. I ordered the aop zip up hoodie and was more than pleased when I saw the quality of the print and the hoodie itself. I definitely recommend this app to anyone who want quality pod products at great prices. Thanks again WC Fulfillment!!
Sept. 21, 2019
Great app, very easy to use. i think they should add more women's products like leggings, maybe even think about more jewelry options
Sept. 17, 2019
It does everything I need it to do. Working with PSD files takes some getting use to. Of course you can just give it to a designer, but I think figuring it out yourself is worth it.