All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2023

Really good customer service. Antoine from Weglot was very helpful, friendly and answered fast. Thanks!

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 13, 2023

I have used the app almost 3 months now. First on the free plan and then quickly changed to the advanced plan because of some of the features I needed. I have had a look into a handful of different apps before that and Weglot seemed the most professional to me. I was not dissapointed. They have a very clear and detailed help center on their website. Our shop is not the most straightforward. We have a number of 3rd party apps and work a lot with custom pages built with templates in the customizer in the Dawn Theme. Weglot was able to translate everything that I needed. I had a lot of email exchange with the Weglot support because of some tricky things that were not translated right away like dynamic content, app content or were translated although they should not be, like hidden content. But Jeremie and especially Alexis were incredibly helpful, very fast with their reactions and always really patient. Where there was no straightforward solution, they offered workarounds and now I can say I am very happy with the result while also seeing good improvements with my search engine rankings. Thanks a lot, Weglot team and especially Alexis and Jeremie!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2023

I appreciate the integration with Judge.me app, which is really helpful for us. Great and fast customer support.

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 9, 2022

Just works! And amazing support. Always fast and willing to help. Very good app for everyone that need translation of a store.

Using app

5 months

Total reviews

26

Average rating

5.0

5 / 5 Share

Nov. 30, 2022

Love weglot i use it for all our websites! The support is excellent and does a much better way to translate than other competitors, i my experience.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2022

THANK YOU JEREMY! I am so happy that I have switched to Weglot from another terrible app where the customer service was terrible. Jeremy helped me fixed my problem right away. The communication with him was easy and he acted fast which I fully appreciate. Highly recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

Antoine from Weglot help me so much. Thank you !!!...... He answered me faster and edit faster.....!!!!

Store

LAVURIE

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2022

We have been using Weglot for our Italian > English translation. It is very intuitive and easy to use. The automatic translation is better than many I've seen around and while it did require some manual touch-ups it was very easy for our Translators to use. The Customer Service team is amazing. They are quick in responding, efficient in fixing, extensive in explaining. I recommend this app.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 15, 2022

Great app but what makes it amazing is its client support. Antoine's answers and help were fast and accurate! Love it!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

Jag gillar verkligen denna app då den ger mig möjligheten att översätta vissa delar som vissa appar inte kunde översätta. Fick väldigt väldigt bra hjälp av Antoine :)

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Oct. 28, 2022

Superbe service! Application facile a utiliser. Soutient technique rapide et sympathique. Je recommande!

Store

Abaka

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Very nice support from Will, i had a lot of different questions and they all got solved very fast. Additionally this language switcher is operating very fast.

Store

AirFog

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 19, 2022

Excellent customer service with quick response times. We run 2 Shops with 5 languages. Sometimes we prefer a different wording for our products, than the translation recommends, but it is very quick and easy for us to change to our wordings. Continue your great work

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 14, 2022

One of the most well made and impressive apps on the Shopify app store. And their customer service is top notch: quick replies, and provided us with custom solution to workaround an issue caused by our theme, when most other apps would've sent us back to our theme developer instead.

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

We used the app to translate our website, and it has been a true time-saver compared to the other app we have been using. Via DeepL pro we have access to one of the best translators on the market. It gives us on-point translations. The customer service is perfect! They have the complete knowledge of the application and can set up changes for you (which was useful especially in the beginning). Everything is perfect!!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 5, 2022

Very good app, easy to use to work on the translation manually via the virtual editor and their service support is extremely reactive, knowledgeable and helpful! So far, all my issues have been solved, thanks Gilles for your very precious help!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

We use this App for our bilingual Shopify Store. The translation is accurate, but it can be a bit time consuming, since each automatically translated phrase needs to be approved before publishing. However, the customer service is absolutely great. Super fast, straightforward and they solve also individual store needs.

Using app

6 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Excellent app, and amazing support team. They provided deep answers and solution to my issues/questions, and quickly. Bravo!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2022

Great app cannot rate it highly enough.. and amazing support they are there to help 24/7 and always fix the issue!

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2022

We've tried 4 other translating apps and none of them did what Weglot has done for us. It's by far the best translating app we've tried. Especially for an RTL site. And their customer support is top-notch

Store

YUMMY

Using app

About 1 month

Total reviews

1

Average rating

5.0