Weglot ‑ Translate Your Store

Feb. 23, 2023

Application chère et qui vous oblige à monter systématiquement en forfait. Il vous compte les mots que vous traduisez vous même dans le forfait! Je viens de changer à Langify et j'en suis très contente (17euros par mois). Sinon j'ai hésité avec la nouvelle application de Shopify est gratuite (translate and adapt) et à priori marche très bien.

Dec. 24, 2022

Do not use this app, it never translates my company name properly. Every single time I add a new product, I must open the app and fix the way that my company name is spelled. It can't even translate the word "meters" properly. I have changed specific words so many times it feels like at this point the app is just not saving what im fixing, and I have to constantly re-do it. This is by far the worst translation app I've ever had to use, and I can't switch to another app because then all my progress would be gone and I would have to re-translate everything.

Nov. 17, 2022

I used this app for more than 3 months in Arabic translation, and I would simply say we postponed the launch for 2 months because of it. You do manual amends on the poor translation the app gives and it vanishes, so you need to redo the manual translation allover again and guess what? it vanishes again. Massive waste of resources!

Sept. 10, 2022

After installation the app lead to a mixture of languages. So when you switch the language, part of the text has not switched. Now I have to rewrite all the product descriptions manually after deinstallation of the app.

July 12, 2022

App is not compatible with native functions of the Split theme and the support team luckily responds with a message every few hours to ask for more explanation then do nothing about it. After 6 hours of trying to integrate the native language selector of the theme with this app i keep asking the support for a refund to be able to use a better app and i have no answers. NOT WORTH THE MONEY! ANY OTHER APP CAN GIVE THE SAME FUNCTIONS AT LESS TROUBLE!

July 22, 2022

Store speed dropped form 89 to 16!!! They worked in my code without permission and just "rmoved" some optimized code. Storefront was damaged fro 5 days, all you get are snotty arrogant replies for created problems by them, trying to avoid clear communication. We have several shops and work with a lot of developers, we are on the Pro Plan here. customer service was never great, always leaving out details but this is just disrespectful to the core. you ask them what option exist for setting the language switch and they go into live them, remove optimized code and set the ugly switch in the middle! of the slider and thereby move my whole menu and leave it broken for days. Good developers always check what your want and work in a test theme to avoid damages. there are much better apps out there with integrated currency change and respectful customer service. go there. Update: They did not "reach out" several times as mentioned by weglot, they just did reply via mail. It seems one person is working on the answers, another person on the actual theme but details and requests just get lost. Write them ten times what you want and need and be sure only one problem will be maybe looked after. There was never an apology for the issues created by them and our store is still not back on its original speed.

July 11, 2022

The automatic translations often don’t make any sense. The words are translated but you will have to go over the translations to make sure they are correct. Once you have done all this, weglot will continuously over write all your hard work over and over again with the translation that makes no sense. There is no way to stop this from happening. I DO NOT recommend this app because of that.

July 11, 2022

I am afraid this will not be your app if you are making an International Store using LockSmith App ...

June 30, 2022

Extremely disappointed. SEO translations work bad, Media translations do not work at all. So at first everything looks kinda OK. But when you deep into it, you realize how bad the whole situation is. First -- SEO translation. You can translate meta tags, but it is really hard to find them in the list, and when you try to go page by page, it simply does not work. If your website has more than 10 pages, you will struggle. Next. This app advertises it has a media translation function. While I can confirm there is a button for this, I cannot confirm this function works. In my case it simply does not do anything. After 2 weeks of endless talks with support, I received a message that the issue is too complex for them to solve and that is because of the Shopify theme. I mean...well...why there is nothing written about it? Like "Function X works only with themes X, Y and Z". And the support reps aren't exactly the fastest in terms of responsiveness and helpfulness. Decide on your own, in my case this app was a waste of money and an extreme waste of time.

May 15, 2022

I still can't feel how good it works, now I have spent a lot of time, but still not set it up well, many settings make me feel confused and difficult, I am already very tired, should I give up? 。。。。 reported ti them 2 days with fews email still can't solve the problem, finally i deleted WELGOT

March 16, 2022

I do not recommend the use of this app. It has misconfigured the details of the products and now the invoices do not come out right and the support has been unable to solve it. Pretty bad support.

Feb. 1, 2022

auto increments translated words to make you reach the limit and to upgrade your free plan to non free (even when you delete the auto translations).. free plan is a fake, prefer to use of csv files for the shopify export if you don't want to lose time

Dec. 1, 2021

Hey! Be careful! I have connected the application. But then I turned it off and deleted it. They keep charging me money every month! I wrote in support but there are no answers !!!

Nov. 5, 2021

in fact I'd rate negative -5 star. Do not use this app. they will upgrade you a higher plan without your permission. I have been charged for extra 30euro for more than a year without my permission.

Oct. 15, 2021

I am copy-pasting a response by Customer Service that should save you from installing this app: "We are open Monday - Friday 9 am to 6 pm (Paris Time). Please avoid sending a follow-up email until you have heard from us as this will push your request to the back of our queue." So now I am left for one weekend with a store (in the translated languages) that has a glitch that makes the prices disappear! Other than that, the app is user-friendly but gets translations wrong for super basic things like for standard pages titled "About" and "Home"... in common languages as German and French!

Oct. 14, 2021

A nightmare. I am very happy I could finally leave weglot, don't do the same mistake. This app costs a fortune and there is always a new problem. Each email of your customers (and other details) will count as new words, and then your word count will increase and you will have to pay more. They will even put all the translations offline if you go over the "translation requests" by month. That's by far the worst app I used with my Shopify store. The value for money is terrible, check other solutions you will pay less to have a better service (no word limit and more languages). CIAO WEGLOT

Oct. 12, 2021

The app caused a bug whereby clients were not able to add to cart their products. Every time a customer selected a product to the cart, it said the cart is EMPTY. The support team was hard to reach, arrogant and took weeks to fix it and did not FIX a thing. Had to DELETE the app. BEWARE!

June 25, 2021

Weglot Cons, found with my experience: - for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition) - payment only by credit card, paypal or other services are not accepted - unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed) - dynamic content not translated correctly (if you have an infinite scroll it won't work for you) - really bad language rendering times - in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them - completely wrong translations (API service mandatory and useless if it doesn't translate correctly) - unable to delete the css provided (the language switch stops working) - performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization) - contents translated only and exclusively through ajax from the html code - to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

April 7, 2022

I have used Weglot for more than a year now, and I decide to switch a couple of weeks ago, because I realized that Weglot is stalling me more than doing any good. The app has many limitations. Weglot does NOT work on top of Shopify Languages, meaning it does not support the multi-language feature Shopify released back in Dec. 2019... So, lots of dynamic content of your store will not be translated and will remain in the default language, including product names and shipping methods that appear in the email notifications. Translations will fluctuate, and some terms will also go missing. Furthermore, their support team told me to use their dynamic translations tool, but it really does not work well. Weglot pricing method is also very expensive compared to other applications. I would advise anyone considering to sell in multiple languages to check out other applications, before rushing into using this app. You will find much better solutions for much better deals too.

March 5, 2021

They offered me a demo call to begin with and on the demo call i had some tecnical questions they coulnt answer. The lady said she is happy to schedule another call if i needed one. Once they signed me up to the trial they have not responded to my request for another call so i decided i want to remove their app