All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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4 / 5 Share

July 19, 2021

Reactive and good support team, I recommend. For the translation, it's not perfect, but it's easy to correct mistakes on it.

Using app

5 months

Total reviews

2

Average rating

4.5

4 / 5 Share

May 15, 2021

This app works fine for translation but customization does require some CSS knowledge - not ideal for non-technical folks. However, their customer support is super responsive and helpful! They were able to help us sort out any issues pretty fast. Good choice if you use Gempages for your site!

Using app

Over 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

April 8, 2021

The app works differently from Shopify's language setting, making it a little bit difficult for people like me with barely any coding skill, and requires more time at beginning to figure out how does it work. I'm still rating it at least 4 stars partly because of the assistance from Albane, one of their support team members. With his patience and efforts, a lot of issues were solved, and I also kind had a quick tutorial from him about how to setup the app in the way I want. I would really want to rate it a 4.5 because I think it's still kind pricey based on how the app calculate the words being translated. Overall it's a good app.

Using app

7 months

Total reviews

3

Average rating

4.7

4 / 5 Share

March 17, 2021

Globalement très bonne app, pratique et efficace. Pas toujours facile d'utilisation, mais un service client très réactif qui a su résoudre les quelques difficultés rencontrées. Je recommande !

Using app

9 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Feb. 22, 2021

Awesome customer service ! The app doesn't always translate perfectly and have some issue some times but they answer really fast to get help. Really recommend.

Using app

8 months

Total reviews

2

Average rating

2.5

4 / 5 Share

Oct. 15, 2020

I decided to update my negative review after the negative experience i had with one of Weglot support member. The matter was addressed by the management who reach out to me within 24h in friendly polite way, My technical problem (excluding content from being auto translate) still exist but I hope Weglot will be able to solve it.

Using app

Over 3 years

Total reviews

4

Average rating

4.5

4 / 5 Share

Sept. 4, 2020

I like the app, just had some trouble starting it, not knowing that I had to go through the pages to have them translated... And to install the app, I had this roaming page about installation... It lasted several days like this, not knowing what to do. The support I received from Guillaume was fast and effective, so thanks to him!

Using app

About 3 years

Total reviews

2

Average rating

4.5

4 / 5 Share

Sept. 2, 2020

Superbe application...nécessitant certains ajustements manuels, mais comme le support est excellent et réactif, tout est OK !

Store

SNYGER

Using app

Over 1 year

Total reviews

1

Average rating

4.0

4 / 5 Share

July 21, 2020

Very nice app and wonderful customer service. It's really helping us to open up to new markets. I strongly recommend it :)

Using app

About 4 years

Total reviews

2

Average rating

4.0

4 / 5 Share

June 12, 2020

I want to give huge kudos, to the Weglot support team. Adding a new language to your WEB page can be quite a challenge, but your support team is really responsive and very professional! Also replied to any question or doubt we might had. Thank you!

Using app

2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

June 10, 2020

Awesome App. It works like a charm and saved us a lot of time. Support is also wonderful. The only thing I would love is more design option and integration for non-coder people.

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

May 17, 2020

it is cool that we can use free trail for a while. Thanks to Weglot support. However it doesn't translate my other apps which I use for my Shopify store like popup or shipping bar. Thanks

Using app

10 days

Total reviews

2

Average rating

4.5

4 / 5 Share

May 5, 2020

The app works well. The only problem is that when you change a word inside a long text, you have to update ALL the translation again and that's a bit annoying. Great customer support.

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

April 30, 2020

le service client a été réactif et réglé mon problème l application fonctionne parfaitement bien maintenant

Using app

Almost 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

April 27, 2020

I just recently installed this and it has been really easy to use. The customer service is great as well, the response time is very fast and super helpful!

Store

5WAY

Using app

10 months

Total reviews

2

Average rating

4.0

4 / 5 Share

March 10, 2020

We used Weglot to translate the shop and it worked pretty well! although some translation were more of robot translation but it was very easy to edit! defiantly recommended for any kind of users also their support is insane! they often answer within couple of hours max.

Using app

9 months

Total reviews

7

Average rating

4.9

4 / 5 Share

March 4, 2020

Christophe gave us quick and great adive this morning. We pushed the translate button to the left side easily.

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 26, 2020

Amazing customer support! App seems to be a bit fiddly but all in all I would highly recommend... very quick to attend to issues

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Feb. 25, 2020

Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers. The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a few hours.

Using app

About 3 years

Total reviews

1

Average rating

4.0

4 / 5 Share

Feb. 5, 2020

Excellent produit et support client efficace Facile à mettre en oeuvre Quelques retouches manuelles sont nécessaires à condition de s'y connaitre dans le code notamment pour les objets dynamiques, sinon faire appel au support La version gratuite suffit pour les débutants Je le recommande

Using app

12 days

Total reviews

4

Average rating

4.3