All reviews

Rating Breakdown

  • 5
    87% (1,341 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (17 ratings)
  • 1
    6% (88 ratings)
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5 / 5 Share

July 12, 2021

The app is easy to use, does what it says and if you encounter any difficulties, the support team is friendly fast. Love it!

Using app

Over 1 year

Total reviews

15

Average rating

4.9

5 / 5 Share

July 9, 2021

Amazing company with great product and service. They helped me fix all the issues I had with the way my website was built so their app can integrate. Above and beyond thank you.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2021

The app is working just fine. The customer service is perfect, thanks for helping me with some minor technical issues.

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2021

Great app, that has everything you need for a well translated store. Thanks to their fast support from Clara and Baptiste for helping us out.

Using app

18 days

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2021

I have tried many translation apps before I installed Weglot. The translation quality is really high and the customer support is super. Highly recommend.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

I had a translation problem. The customer service was very responsive and solved my problem! The application is great and easy to use. I recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 29, 2021

Great app to translate our website from German to French. And whenever in doubt, the great customer service is there to help! Especially Jeremie who is extremely helpful!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

Took a bit of time to learn and understand it but now I think this is a great app to use, so recommend it! I had a few issues and asked Customer service on email and not only did I get a reply within 15 minutes (which is unheard of), the help was clear and focused, I felt like I was a valued customer which meant alot. Alexis from customer service was fantastic!!

Using app

17 days

Total reviews

2

Average rating

5.0

1 / 5 Share

June 25, 2021

Weglot Cons, found with my experience: - for 3 languages ​​with url slug you need the advanced plan and the cost is $ 2,400 / year (higher price than the competition) - payment only by credit card, paypal or other services are not accepted - unmanageable language change customization (does not work on mobile, impossible to change the structure, but only part of the CSS can be changed) - dynamic content not translated correctly (if you have an infinite scroll it won't work for you) - really bad language rendering times - in the cost of translations they also charge the internal pages of shopify, such as cart, account, etc .. it seems that the locales used by shopify are not taken into consideration and recommend deleting them - completely wrong translations (API service mandatory and useless if it doesn't translate correctly) - unable to delete the css provided (the language switch stops working) - performance dropped from 60 points to 48 points after installing and configuring this app (very little optimization) - contents translated only and exclusively through ajax from the html code - to translate invoices or other things in the store you need to install external apps recommended by them which significantly increase the monthly costs

Using app

2 days

Total reviews

2

Average rating

1.0

5 / 5 Share

June 24, 2021

A great tool with great support behind. We've updated our theme and had some trouble with the location of the language switcher. Contacted support which replied very fast and helped with all our needs.

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

June 17, 2021

The App works perfectly, and the support staff response couldn't be better. Thumbs up the great work Weglot!!!

Store

uniquen

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 16, 2021

Alexis from weglot was extremely responsive and understood what we were trying to achieve quickly, providing clear, direct solutions. great stuff.

Store

bloomHK

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 14, 2022

Elina was right on point with answering so quickly and helping out. I will definitely be in touch with her for future inquiries. Keep up the good work! Today I got the chance to work alongside Baptiste, and his professionalism and efficiency were highly admired. Today I was assisted by Christophe, and his speed was phenomenal, we were able to solve the issue in less than an hour! Thank you again team, you guys are wonderful.

Using app

Over 5 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 9, 2021

Great app, very easy to use. If you need help, the support is very efficient and reactive, any problem can be solved within a day.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

June 8, 2021

Great support. Responded within 24 hours with a working solution! Very useful app for multi language stores.

Store

SIDED

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2021

Great app and very helpful support! I had little issue in integrating switcher in my store, but they solved it quickly for me. 100% recommend!

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 8, 2021

I had an amazing ezperience with their customer service. Elina was efficient, kind and supportive all the time, allowing me to solve my integration issues in a matter of hours. Definitely recommend them

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 7, 2021

Very good app. Baptiste did a great job in helping me with an issue I had. Customer service is outstanding.

Store

Floe

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 28, 2021

Very usefull app to translate a website. The support is amazing, very nice and helpful, its a great !

Using app

Over 2 years

Total reviews

6

Average rating

4.8

5 / 5 Share

May 27, 2021

Absolutely perfect and what's about the service, the best I neved had ! I recommend this app all the way.

Using app

Over 2 years

Total reviews

1

Average rating

5.0