All reviews

Rating Breakdown

  • 5
    87% (1,367 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (15 ratings)
  • 2
    1% (18 ratings)
  • 1
    6% (91 ratings)
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5 / 5 Share

Feb. 27, 2020

So far so good. Really enjoying the Visual Editor mode. Shout out to Christophe solving our issues in couple mins

Store

ellegi

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 27, 2020

Really good application with great customer service. The traduction may be weird for some part but it's possible to modify everything so perfect for me.

Store

Mâtin

Using app

28 days

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 26, 2020

Amazing customer support! App seems to be a bit fiddly but all in all I would highly recommend... very quick to attend to issues

Using app

Over 3 years

Total reviews

2

Average rating

4.0

4 / 5 Share

Feb. 25, 2020

Great app, the best I have tried, but of course, it is not the perfect translator, as you must check everything is correct but it is very helpful for big web sites when you need to have it in different languages. It can be better making it easier to erase the useless translations like numbers. The best thing about this is the GREAT and PROACTIVE customer service, giving you the best answer in a few hours.

Using app

About 3 years

Total reviews

1

Average rating

4.0

5 / 5 Share

Feb. 23, 2020

great customer service! Answering within hours and super helpful. also very easy to manage. I recommend

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 22, 2020

The app works reliably and as described. The easy-to-use frontend enabled us to save a lot of time. AND the support from weglot is excellent! - Thanks Alexis!

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

This App is really great! Very quick in making translations.. Also the customer service is Outstanding, John helped us in an incredible way.. He thinks and acts outside the box.. Thnks again Mark

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Brilliant app, amazing helpdesk and support. Would definitely recommend especially for smaller team that have no time, resources or manpower to have pages translated in a number of target languages.

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 21, 2020

Weglot is an amazing app and the support is outstanding! Appreciate you guys a lot! You have saved a lot of time & effort for our translations!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 19, 2020

The automatic translation tool and the support team are great, but guys you should really implement an update to be compliant to the new native-url release of Shopify in December 2019. The plug in as it is doesn't enable any SEO optimization of URLs and this is really disadvantageous for us. After asking many times when they will adapt to the new URL feature, they couldn't give us a clear anwer... What a pity!

Store

Monexia

Using app

9 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Feb. 17, 2020

So far so good! Easy app to install and use. Used it to have our english site translated to greek language (most sections manually). Love the visual editor, although not everything can be translated (e.g. cart and payment pages etc.). With little customizations in the Shopify language section, you can have a nice overall solution. Already used customer support -contacted by Guillaume- and I am quite pleased from the quick response and solution to my problems. Recommended.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 17, 2020

I experienced other apps in the past (WPML on WordPress, Langify on Shopify..) and Weglot is so far the best experience I've had. It's not the cheapest option but you get a great service and ease of use. Christophe from the support is a crack :) Thank You!

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 13, 2020

Pretty simple, fast and effective. Also they have a very fast customer service. I definitely recommend it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

At the moment it works perfectly and the support is great. Easy to install, easy to manage and the team is very helpful.

Using app

6 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Feb. 11, 2020

First it says it's free up to 2000 words. And now you guys want to get payed for the app. Such a scam!

Using app

8 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi Weartful, We wish you would have contacted support so we could have let you know that after your trial, you are automatically put on the free plan. We are definitely not a scam :(

5 / 5 Share

Feb. 7, 2020

It is perfect for the different translations that we need so much to understand the different websites that exist on the network, thanks Alex Raúal

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 2, 2020

I had some issues with manual translation, I sent an email and few minutes later everything was fixed. Thanks a lot to Guillaume and Thomas. That's the fastest service I ever had. Overall i really like the app, it works well.

Store

Evrday

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Great app! it's solved the every issue of translations for me. It does it automatically but then you are able to go in and edit the translations that didn't come out right. Additionally, easy to integrate into my theme. I love it!

Using app

5 months

Total reviews

5

Average rating

5.0

4 / 5 Share

Feb. 5, 2020

Excellent produit et support client efficace Facile à mettre en oeuvre Quelques retouches manuelles sont nécessaires à condition de s'y connaitre dans le code notamment pour les objets dynamiques, sinon faire appel au support La version gratuite suffit pour les débutants Je le recommande

Using app

12 days

Total reviews

4

Average rating

4.3

1 / 5 Share

Feb. 5, 2020

The translations are probably fine, but be very careful with installing this app. After installing I expected the standard Shopify app behaviour where the user is given a chance to study and configure and understand the app before promoting it to production. This was not the case for this app, as after installing it helpfully told me that the translations where now live on my store and some button was now appearing on the website. I tried to set the translations to private but it had no effect on the live store. I tried hiding the button but it had only options to select a corner for it to display. This app only has one setting: Live. So I did what I felt was the obvious thing when your store is unexpectedly injected with code you don't have control over: I immediately uninstalled the app. I figured that I'd just move on to the next candidate and that would be the end of it. However, the developer then asked me for my reasons for uninstalling, and when I gave them my reasons I was then helpfully lectured by a customer service rep on how my reasons were wrong and I clearly didn't understand how great their product is. I do have to thank them though, for inspiring me to leave a review. (I expect a developer response below explaining how everything I said was wrong, and that's fine.) (Edit: Yep, as expected.)

Using app

3 minutes

Total reviews

3

Average rating

2.7

Developer Reply

Hi Lulla Doll, We are so sorry you are having issues but we have previously let you know you can have Weglot on Private mode if you do not want to be live. The code injected is the same as any other app and is needed in order for the app to be functional. After reviewing your interaction with the support team, you were not lectured. Your final response to us was and I quote: "Not upset at all actually, and hadn't planned to answer at all but then Max asked for my feedback. I guess I was wrong as you have so helpfully explained to me. Many apologies for the bad feedback." We know Weglot is not for anyone and we have just tried to help you from the start. We wish you the best.