All reviews

Rating Breakdown

  • 5
    87% (713 ratings)
  • 4
    5% (42 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (51 ratings)

Reviews with Text

  • 99% (819)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2024

After a comparison with the comparable (non-AI based) translation apps and a few years with Weglot, I can say the following: this app has most of the functions you need for international trade at this time. Make sure that you have a thorough understanding of translation before implementing a translation app. Weglot offers many practical guides as PDFs on their website. It takes some time to familiarize yourself with the app, but translations are also a technically demanding field. The support is goal-oriented, responds quickly and is always friendly. It makes sense to take some time and carry out the implementation with the help of the support team.

Using app

Over 4 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app, and a very helpful team. I had a problem with the language switcher and the next day it was fixed! Thank you Manon, Greetings, Vincent

Using app

About 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 4, 2024

Weglot is the best translation app for my shopify store. The default language of my store is Arabic, and i wanted to expand my reach to all people who speaks English. I installed weglot to my store, but i faces some issues in the alignment of the store's content and some other elements. It required some coding which I'm not perfect at. I asked for assistance from weglot customer support and one of their genius people assisted me and she was so patient to solve each and every issue in my store. I should mention her name, she is Fanny. I'm grateful to you dear Fanny and thank you so much for your excellent assistance.

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

Très efficace et simple d'utilisation. Support très disponible quand on en a besoin. On recommande !

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 12, 2024

Die Übersetzungen sind überdurchschnittlich besser als Google Translate, man muss halt hier und da korrigieren, aber das Backend ist perfekt geeignet. Service ist auch sehr gut, leider nur Email, aber das geht recht flott.

Store

VLUV

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 9, 2024

Best customer service I've ever experienced in any piece of software. Absolutely amazing.

Using app

6 months

Total reviews

6

Average rating

3.2

5 / 5 Share

Feb. 7, 2024

The translation of the app was excellent. I only had to manually exclude a few words from being translated and the result was near perfect. I had a French version of my site up and running in only a couple of hours. Customer service is also stellar. I had an issue when I changed to subdirectory mode with product pages not showing the translated version, and the customer support team quickly had the issue resolved.

Using app

5 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Feb. 5, 2024

This app is way better than any other translator app. Must have this

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2024

Very good app, i would reccomend it to anyone! Top support as well.

Using app

About 2 months

Total reviews

12

Average rating

3.7

Developer Reply

Dear User, We sincerely apologize for the challenges you've encountered, and we are truly sorry to hear about your disappointment with our services. It seems, after further investigation, you were requesting a video call, which, unfortunately, we do not provide. Our team tried to help you out as much as possible. Still, it seems you were not able to provide the team with any further information, such as screenshots and information about the issue you had, which hindered them from giving you more information. We did not see the site ruined, but rather, you were looking to have the URL Slugs translated, which is something that can be easily fixed. Lastly, We sincerely apologize for not meeting your expectations regarding our response time. We do our best to respond as soon as we can. Do not hesitate to contact us if you have any questions. Cheers, The Weglot Team

5 / 5 Share

Jan. 18, 2024

Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.

Store

Artlogo

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 16, 2024

Weglot est une super app ! L'intégration a traduit rapidement notre boutique en ligne en plusieurs langues. Le tableau de bord est assez intuitif et le support linguistique complet le rendent convivial. Ce qu'on a beaucoup apprécié, c'est le service client très réactif et compétent. Les mises à jour en temps réel et l'optimisation SEO ajoutent la touche finale parfaite. Seul reproche le tarif est un peu élevé, mais c'est game-changer pour toute boutique Shopify visant un public mondial.

Store

Flotte

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Their customer support (Fanny) is super responsive and helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !! Avec Weglot, mon site est traduit en 5 langues instantanément. Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne ! Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite. Je suis donc satisfait. Merci Weglot.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 27, 2023

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved any issues I had with the Arabic translation version of my website. Thank you for the outstanding support, Antoine!

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 13, 2023

Extremely easy to use and flexibel translation tool. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great customer service!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Quick response from Jeremy after I wanted to improve an element on the website with the translations (via CSS). He (and his team) made some changes for me as well, not only advising but also executing!

Store

BALR.

Using app

Over 1 year

Total reviews

6

Average rating

5.0