Weglot: AI Translation & SEO
All reviews
For our furniture store, integrating a translation app on our website was a must. The Weglot app was easy to install and use, and the support provided by the Weglot team was much appreciated. When we needed adjustments to the app's graphic look, they solved the problem in a couple of hours. Also, a great feature is that you can manually review the words translated and make adjustments if needed. Overall, we are very pleased with the app.
Die Übersetzungen sind überdurchschnittlich besser als Google Translate, man muss halt hier und da korrigieren, aber das Backend ist perfekt geeignet. Service ist auch sehr gut, leider nur Email, aber das geht recht flott.
Best customer service I've ever experienced in any piece of software. Absolutely amazing.
The translation of the app was excellent. I only had to manually exclude a few words from being translated and the result was near perfect. I had a French version of my site up and running in only a couple of hours. Customer service is also stellar. I had an issue when I changed to subdirectory mode with product pages not showing the translated version, and the customer support team quickly had the issue resolved.
This app is way better than any other translator app. Must have this
Very good app, i would reccomend it to anyone! Top support as well.
Dear User, We sincerely apologize for the challenges you've encountered, and we are truly sorry to hear about your disappointment with our services. It seems, after further investigation, you were requesting a video call, which, unfortunately, we do not provide. Our team tried to help you out as much as possible. Still, it seems you were not able to provide the team with any further information, such as screenshots and information about the issue you had, which hindered them from giving you more information. We did not see the site ruined, but rather, you were looking to have the URL Slugs translated, which is something that can be easily fixed. Lastly, We sincerely apologize for not meeting your expectations regarding our response time. We do our best to respond as soon as we can. Do not hesitate to contact us if you have any questions. Cheers, The Weglot Team
Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.
Weglot est une super app ! L'intégration a traduit rapidement notre boutique en ligne en plusieurs langues. Le tableau de bord est assez intuitif et le support linguistique complet le rendent convivial. Ce qu'on a beaucoup apprécié, c'est le service client très réactif et compétent. Les mises à jour en temps réel et l'optimisation SEO ajoutent la touche finale parfaite. Seul reproche le tarif est un peu élevé, mais c'est game-changer pour toute boutique Shopify visant un public mondial.
Their customer support (Fanny) is super responsive and helpful!
La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !! Avec Weglot, mon site est traduit en 5 langues instantanément. Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne ! Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite. Je suis donc satisfait. Merci Weglot.
I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!
I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.
I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved any issues I had with the Arabic translation version of my website. Thank you for the outstanding support, Antoine!
Extremely easy to use and flexibel translation tool. Highly recommended.
Amazing app, so easy to use. And also great and fast support! Will recommend people to use this for sure!
Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé! Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc. Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things. Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.
Weglot is a really good app, make translation really fast and easy. Also the support was really good, in order to fix a small issue Baptiste helped me really fast providing me an excellent support.
Very good and quick help from Manon when I had problems adding a language switcher for the mobile version of our page... Overall I am very happy with the support from Weglot.
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