All reviews

Rating Breakdown

  • 5
    87% (712 ratings)
  • 4
    5% (41 ratings)
  • 3
    1% (6 ratings)
  • 2
    1% (11 ratings)
  • 1
    6% (53 ratings)

Reviews with Text

  • 99% (818)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 18, 2024

Great app, however, everyone can look at basic functionality of the app, my review is about the level of support we got. We were getting an error connected to certain domain level permissions on Shopify that lead to Shop pay not working from translated page and Weglot team helped us solve it within 24 hours.

Store

Artlogo

Using app

About 2 years

Total reviews

4

Average rating

4.0

5 / 5 Share

Jan. 16, 2024

Weglot est une super app ! L'intégration a traduit rapidement notre boutique en ligne en plusieurs langues. Le tableau de bord est assez intuitif et le support linguistique complet le rendent convivial. Ce qu'on a beaucoup apprécié, c'est le service client très réactif et compétent. Les mises à jour en temps réel et l'optimisation SEO ajoutent la touche finale parfaite. Seul reproche le tarif est un peu élevé, mais c'est game-changer pour toute boutique Shopify visant un public mondial.

Store

Flotte

Using app

Almost 2 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2024

Their customer support (Fanny) is super responsive and helpful!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

La traduction n'est jamais facile, surtout instantanée et en plusieurs langues !! Avec Weglot, mon site est traduit en 5 langues instantanément. Je n'ai pas forcement besoin d'une traduction parfaite, juste que les nouveaux clients étrangers comprennent mon offre de services, et cela fonctionne ! Quand je demande de l'aide : je l'obtiens ! Et mon problème est réglé ensuite. Je suis donc satisfait. Merci Weglot.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved my issues of our website. And also take our suggestion to optimize weglot documentation. Thank you for the great support, Antoine!

Using app

Over 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

Dec. 27, 2023

I've found Weglot to be an outstanding solution for translating my website. It operates seamlessly and efficiently, making my content accessible in multiple languages with impressive accuracy and speed. What I value the most, however, is their exceptional customer support. The Weglot team is genuinely dedicated to resolving any issues that arise, particularly those related to my store and their app. Their willingness to go the extra mile not only enhances my overall experience but also instills a deep sense of trust and satisfaction in their service. It's clear to me that Weglot prioritizes its customers, striving to provide not just a tool for translation but a comprehensive, supportive service that truly values and responds to user needs.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

I had an excellent experience with Weglot Customer Service Support. They responded quickly and resolved any issues I had with the Arabic translation version of my website. Thank you for the outstanding support, Antoine!

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

5 / 5 Share

Dec. 13, 2023

Extremely easy to use and flexibel translation tool. Highly recommended.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 20, 2023

Great customer service!!

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2023

Quick response from Jeremy after I wanted to improve an element on the website with the translations (via CSS). He (and his team) made some changes for me as well, not only advising but also executing!

Store

BALR.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 16, 2023

Amazing app, so easy to use. And also great and fast support! Will recommend people to use this for sure!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 11, 2023

Really a top-notch customer service. I was really dragging on to start resolving the problem I had with email notifications, but when I did it really didn't take more than a few hours to fix. And this was all thanks to a really fast and hands-on approach. Thank you Zoé! Just writing an update. Since changing our theme, we had some issues with translations but as always Weglot team is the best. We got some support that I'm pretty sure was above their obligations. I 100% would recommend it if you are in search of a good translation app for your store :) The app is really easy to use and for the simplest of issues, they have really clear and easy-to-understand instructions/FAQ page/videos, etc. Another UPDATE one year later: We needed to go from subdomains to subdirectories and Weglot helped us through the technical stuff perfectly. Thank you, Antoine! The help was more than expected and I am talking about 30 exchanged emails. At the same time, I needed to talk to customer service from our previous translation app GTranslate and those guys were again clueless about the technical things. Having a successful e-commerce journey means having great partners, and WEGLOT is one of them.

Store

Wodal

Using app

About 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

Nov. 10, 2023

Weglot is a really good app, make translation really fast and easy. Also the support was really good, in order to fix a small issue Baptiste helped me really fast providing me an excellent support.

Store

Floky

Using app

18 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 6, 2023

Good working translator app!

Using app

2 minutes

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 3, 2023

Perfect functionality and quick reply and support.

Store

Crudo

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2023

Very good and quick help from Manon when I had problems adding a language switcher for the mobile version of our page... Overall I am very happy with the support from Weglot.

Using app

About 1 year

Total reviews

5

Average rating

4.8

5 / 5 Share

Oct. 26, 2023

Unbeatable technical team and customer service support. The team (Fanny and Antoine and the developer behind the scene) closely monitor and respond to support email promptly. Highly recommended for those who look for multilingual option for Shopify with SEO functionality Well done team. We are so happy that we upgraded from Business to Pro Plan

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 24, 2023

Great and fast software, does what it should do and always can rely on support fully! Thanks a lot!

Store

Enammo

Using app

Over 4 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Oct. 19, 2023

Incredible product, translated my entire website into 3 languages in a matter of minutes! There were some small things to fix, but Fanny from support answered all of my questions right away, and fixed everything until my website was 100% perfect.

Using app

About 1 year

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 18, 2023

Very good application and an amazing support. CRISTOPHE helped me from A to Z and everything is running perfectly since his support. thank you !

Using app

12 months

Total reviews

3

Average rating

5.0