WhatsApp Chat & Abandoned Cart

Dec. 4, 2024

We’ve been working with Wati for over three years now, and they have made significant improvements in their functionalities. They have understood the needs of agents and companies to create an effective and easy-to-use chatbot. Wati offers key features that are stable, user-friendly, and scalable, including an intuitive bot builder and comprehensive API documentation. As of now they are working AI functionalities, and offer everything else. Useful for small to big companies from basic to advance chatbots. Their support team is ok but given the difference in time zone, its sometimes slow on the replays. WHen i say slow, i mean 1 to 3 days but they usually replay.

Nov. 26, 2024

Save my business! The best app I ever used :)

Nov. 26, 2024

We've been using Wati for the past three months, and it's been a fantastic experience. We've significantly enhanced our customer service, providing a seamless experience, and have also boosted our brand recognition.

Nov. 26, 2024

Very Good app for whatsapp automation it has lot of new features to engage the customers especially keyword acction we use that feature most and very good customer support

Nov. 19, 2024

Unfortunately cannot access the console at all - stuck on an error screen that says 'Setting up Shopify into WATI...' What is most frustrating is how difficult it is to talk to a human to get help.

Nov. 15, 2024

We have been using wati from past 6 month , this is the best WhatsApp API solution so for, one of the best thing i like about WATI is there customer care support, quick response for query

Nov. 15, 2024

support is always available and if I had a problem, they solve everything with me. thank you for your help

Nov. 15, 2024

I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience. Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.

Oct. 17, 2024

It's really useful software and easy to use, also the cost of the software is very economically good for startup.

Oct. 17, 2024

Very helpful

Oct. 16, 2024

Wati is the best so far used bundles of whats app api but One of the standout features is the predefined templates. They are thoughtfully designed and require minimal adjustments, allowing you to quickly set up and start engaging with customers. The automation capabilities, especially the chatbot, are also effective in enhancing customer interactions.

Oct. 16, 2024

User-friendly and packed with multiple automated workflows, this tool has been a game-changer for us. We've been using it for a month now and plan to continue. The intuitive interface makes it easy to navigate and implement, making it a valuable asset for our operations

Oct. 16, 2024

We've been using WATI for several months now, and I must say the system is incredibly robust. The support team is also very responsive, which has greatly enhanced our experience. Transitioning to WATI for managing all our customer interactions has proven to be a good decision. Thank you to the entire team for such a proficient product; we take pride in knowing it's based in India.

Oct. 9, 2024

Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.

Oct. 7, 2024

Hemos utilizado Wati desde 2022 y ha sido una experiencia fantástica. La rápida integración con Shopify y mi CRM realmente ha ayudado a aumentar nuestras conversiones de carritos abandonados. La creación de plantillas y chatbots es muy sencilla gracias a la interfaz fácil de usar de Wati. Me encanta poder obtener una vista previa de las plantillas mientras se trabaja en el backend, lo que hace que el proceso de creación de chatbots sea sencillo y personalizable.

Sept. 27, 2024

A vital communication as well as engagement tool for beginners and small stores. This is priced fairly and extremely easy to setup. Customer service is also fairly good, there's a live chat option in their dashboard and you can reach out to them anytime and they will help you resolve your issues. I have been using this app for around 2 years in 2 of my stores, this is just plug and play. They already provide you basic templates which you can copy and customise to your will.

Sept. 21, 2024

Wati is best for message automation and integration which helps in doing customer communication very easy. Broadcast messages are very good feature as it ease to send the messages on bulk.

Sept. 20, 2024

We have been using wati for a very long time, this is the best whatsapp API solution so for, one of the best thing i like about WATI is there customer care support, Quick and problem solvers

Sept. 20, 2024

I've been using Wati since 2021, and it’s been a fantastic experience. The quick integration with Shopify and my CRM has really helped boost our abandoned cart conversions. Creating templates and chatbots is super straightforward thanks to Wati’s user-friendly interface. I love how you can preview templates while working in the backend, making the chatbot creation process smooth and customizable. There are plenty of options to tailor the chat flow, which is a huge plus!

Sept. 18, 2024

It has worked well for me so far. I got it mainly to target abandoned carts and have a chatbot. However, there are certain bugs in the google sheet API which sometimes reduces efficiency in sending mass communications.