WhatsApp Chat & Abandoned Cart

Nov. 15, 2024

We have been using wati from past 6 month , this is the best WhatsApp API solution so for, one of the best thing i like about WATI is there customer care support, quick response for query

Nov. 15, 2024

support is always available and if I had a problem, they solve everything with me. thank you for your help

Nov. 15, 2024

I recently started using Wati for my business’s customer communication, and overall, it has been a highly positive experience. Wati has significantly enhanced how we manage customer interactions through WhatsApp. The multi-agent support, ease of integration, and broadcast capabilities are standout features that have streamlined our processes. While there’s room for improvement in chatbot customization and pricing, the platform is undoubtedly a solid investment for businesses looking to optimize their communication strategy.

Oct. 17, 2024

It's really useful software and easy to use, also the cost of the software is very economically good for startup.

Oct. 17, 2024

Very helpful

Oct. 16, 2024

Wati is the best so far used bundles of whats app api but One of the standout features is the predefined templates. They are thoughtfully designed and require minimal adjustments, allowing you to quickly set up and start engaging with customers. The automation capabilities, especially the chatbot, are also effective in enhancing customer interactions.

Oct. 16, 2024

User-friendly and packed with multiple automated workflows, this tool has been a game-changer for us. We've been using it for a month now and plan to continue. The intuitive interface makes it easy to navigate and implement, making it a valuable asset for our operations

Oct. 16, 2024

We've been using WATI for several months now, and I must say the system is incredibly robust. The support team is also very responsive, which has greatly enhanced our experience. Transitioning to WATI for managing all our customer interactions has proven to be a good decision. Thank you to the entire team for such a proficient product; we take pride in knowing it's based in India.

Oct. 9, 2024

Wati has been a game-changer for our e-commerce operations. The easy integration with Shopify has allowed us to manage customer interactions with ease.

Oct. 7, 2024

Hemos utilizado Wati desde 2022 y ha sido una experiencia fantástica. La rápida integración con Shopify y mi CRM realmente ha ayudado a aumentar nuestras conversiones de carritos abandonados. La creación de plantillas y chatbots es muy sencilla gracias a la interfaz fácil de usar de Wati. Me encanta poder obtener una vista previa de las plantillas mientras se trabaja en el backend, lo que hace que el proceso de creación de chatbots sea sencillo y personalizable.

Sept. 27, 2024

A vital communication as well as engagement tool for beginners and small stores. This is priced fairly and extremely easy to setup. Customer service is also fairly good, there's a live chat option in their dashboard and you can reach out to them anytime and they will help you resolve your issues. I have been using this app for around 2 years in 2 of my stores, this is just plug and play. They already provide you basic templates which you can copy and customise to your will.

Sept. 21, 2024

Wati is best for message automation and integration which helps in doing customer communication very easy. Broadcast messages are very good feature as it ease to send the messages on bulk.

Sept. 20, 2024

We have been using wati for a very long time, this is the best whatsapp API solution so for, one of the best thing i like about WATI is there customer care support, Quick and problem solvers

Sept. 20, 2024

I've been using Wati since 2021, and it’s been a fantastic experience. The quick integration with Shopify and my CRM has really helped boost our abandoned cart conversions. Creating templates and chatbots is super straightforward thanks to Wati’s user-friendly interface. I love how you can preview templates while working in the backend, making the chatbot creation process smooth and customizable. There are plenty of options to tailor the chat flow, which is a huge plus!

Sept. 18, 2024

It has worked well for me so far. I got it mainly to target abandoned carts and have a chatbot. However, there are certain bugs in the google sheet API which sometimes reduces efficiency in sending mass communications.

Sept. 17, 2024

Integrating WATI with our Shopify store has been a game-changer for our customer communication! The setup was seamless, and the app offers a wide range of features that make managing WhatsApp communications incredibly efficient. We've seen a significant improvement in customer engagement and response times since using WATI. The ability to automate messages for order confirmations, shipping updates, and customer support has streamlined our operations and provided a better experience for our customers. The user interface is intuitive, and the support team has been responsive and helpful. The only drawback we've encountered is with the Shiprocket integration for order status updates. It would be great if this aspect could be improved for smoother order tracking and updates. Despite this minor issue, WATI has been an excellent addition to our store, and we highly recommend it for any Shopify store looking to enhance their customer service via WhatsApp!

Sept. 17, 2024

Dear Team I was just testing your app within trial period and you have charged me 4.90 $ . Please issue my refund. And sorry to say i did not received support and felt this tool is expensive

Sept. 2, 2024

Good app , easy to use and integrate.

Aug. 31, 2024

Good

Aug. 30, 2024

WhatsApp Chat & Abandoned Cart has significantly streamlined our customer engagement process. The integration has allowed us to recover lost sales efficiently, with personalised follow-ups that resonate with our customers. The user-friendly interface and real-time communication have transformed our approach, leading to improved customer satisfaction and increased conversion rates. It's an invaluable tool for any business looking to enhance its e-commerce strategy.